After it has completed the processing of Engagement Designer (ED) workflow for SMS Interaction, which two components does ED respond back to? (Choose two.)
If the information (Agent, Supervisor, and Attributes Etc.) is put into Avaya Control Manager, but is actually in Oceana, which Oceana Component REST interface belongs to the Avaya Oceana component?
When a customer leverages Avaya Aura Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura stack contacts Context Store to create a Context ID for the new Voice Interaction?
After the new Implementation has been performed by the Avaya Business Partner, a customer is trying to login. While the agent is trying to login, the engineer finds the following error messages:
When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?
