78950X無料問題集「Avaya Contact Center Select Implementation and Maintenance」

質問 1

Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

（A）CCMS

（B）CCMM

（C）CCT

（D）CCMA

正解：C 解答を投票する

質問 2

The information used to populate Real Time Displays may be transmitted by using which two modes? (Choose two.)

（A）Unicast

（B）Multicast

（C）Anycast

（D）Broadcast

正解：A 解答を投票する

質問 3

When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?

（A）The errors are automatically corrected.

（B）The errors are signaled by Orchestration Designer at the instant they occur,

（C）They appear in the problems view in Orchestration Designer.

（D）They appear in the error log view.

正解：A 解答を投票する

質問 4

The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)

（A）The administrator must save configuration to transfer changes to the IP Office.

（B）The IP Office system may require a restart depending on the SIP settings changes.

（C）The administrator must execute the IP Office Manager save translations command

（D）When the IP Office Manager application Is closed, the change will be effective.

正解：A、C 解答を投票する

質問 5

What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)

（A）CCT

（B）CCMA

（C）WebLM

（D）ADMIN

（E）REGISTRY

正解：A、B、C 解答を投票する

質問 6

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.
Which CCMM tool provides this functionality?

（A）The outbound campaign Management Tool

（B）The CCMA

（C）The E-mail Manager

（D）The Multimedia Contact Manager

正解：B 解答を投票する

質問 7

What happens after an agent enters an After Call Work Item activity code while on a skillset call?

（A）When the agent releases the skillset call, they are automatically placed in an After Call Work state.

（B）The skillset call is released and the agent goes Into After Call Work state.

（C）The agent goes into a Walk Away state.

（D）After releasing the call, the agent must go Ready before entering the After Call Work state.

正解：A 解答を投票する

78950X 無料問題集「Avaya Contact Center Select Implementation and Maintenance」

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