Salesforce-AI-Specialist 無料問題集「Salesforce Certified AI Specialist」

What is best practice when refining Einstein Copilot custom action instructions?

解説: (JPNTest メンバーにのみ表示されます)
An AI Specialist is tasked to optimize a business process flow by assigning actions to agents within the Salesforce Agentforce Platform.
What is the correct method for the AI Specialist to assign actions to an Agent?

解説: (JPNTest メンバーにのみ表示されます)
In addition to Recipient and Sender, which object should an AI Specialist utilize for inserting merge fields into a Sales email template prompt?

解説: (JPNTest メンバーにのみ表示されます)
Universal Containers (UC) is implementing generative AI and wants to leverage a prompt template to provide responses to customers that gives personalized product recommendations to website visitors based on their browsing history.
Which initial step should UC take to ensure the chatbot can deliver accurate recommendations'

解説: (JPNTest メンバーにのみ表示されます)
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level.
What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?

解説: (JPNTest メンバーにのみ表示されます)
The sales team at a hotel resort would like to generate a guest summary about the guests' interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page.
Which AI capability should the team use?

解説: (JPNTest メンバーにのみ表示されます)
A service agent is looking at a custom object that stores travel information. They recently received a weather alert and now need to cancel flights for the customers that are related with this itinerary. The service agent needs to review the Knowledge articles about canceling and rebooking the customer flights.
Which Einstein Copilot capability helps the agent accomplish this?

解説: (JPNTest メンバーにのみ表示されます)
An AI Specialist needs to create a prompt template to fill a custom field named Latest Opportunities Summary on the Account object with information from the three most recently opened opportunities.
How should the AI Specialist gather the necessary data for the prompt template?

解説: (JPNTest メンバーにのみ表示されます)
Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?

解説: (JPNTest メンバーにのみ表示されます)
What is a Salesforce AI Specialist able to configure in Data Masking within the Einstein Trust Layer?

解説: (JPNTest メンバーにのみ表示されます)

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