試験CSA トピック3 問題307 スレッド

A. Groups can assign tasks to users based on skills

B. Site support members can pick tasks, based on Location

C. Groups can assign tasks to users based on on-call schedules

D. Groups can assign tasks to users based on availability

E. Group members can choose their tasks from My Groups Work

F. Group members can avoid tasks, which are nearing SLA breach