33820X無料問題集「Avaya Aura® Call Center Elite & Elite Multichannel Solution Design」

質問 1

A customer requires a backup AEP system maintained in a different geographical location, where a manual process will move the licenses from the primary to the backup site.
Which disaster recovery solution would you recommend to this customer using Enterprise Wide Licensing?

（A）Active-Active

（B）Primary-Backup

（C）Primary-Secondary

（D）Active-Passive

正解：D 解答を投票する

質問 2

A customer wants an Avaya Breeze® Snap-in that allows business analysts, non-technical resources and developers the ability to write logical business process flows.
Which Avaya Breeze® Snap-In would you recommend?

（A）Enhanced Call Control Snap-in

（B）Engagement Designer Snap-In

（C）Presence Snap-in D)

（D）Context Store Snap-In

正解：B 解答を投票する

質問 3

Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set.
Avaya Elite Multichannel R6.6 integrates with MS Dynamics 365 in which two use cases? (Choose two.)

（A）Avaya Elite Multichannel agent desktop (thick client) and Microsoft Dynamics (thick client) embedded together on the agent desktop

（B）Avaya Elite Multichannel agent desktop (thick client) with Microsoft Dynamics web client

（C）Microsoft Dynamics (thin client) embedded with Avaya Elite Multichannel APIs (channel controls)

（D）Microsoft Dynamics (thick client) embedded with Avaya Elite Multichannel APIs (channel controls)

正解：B、D 解答を投票する

質問 4

The EMC Desktop loads plug-ins based on the settings in the EMC Desktop's configuration.
Which plug-in allows agents to monitor the telephone activity of other call center agents or staff members they work closely with, and adds the ability to see the work Item history of an agent?

（A）Agent Plug-in

（B）Presence Plug-In

（C）EMC Plug-In

（D）Supervisor Plug-In

正解：B 解答を投票する

質問 5

A customer wants to use the Avaya Aura® Media Server (AAMS) because of its advanced multimedia processing features. Which three statements are true for the AAMS? (Choose three.)

（A）AAMS provides Communication Manager IP audio functionality.

（B）Pricing is differentiated, so customer will buy AAMS-enabled features unique to each adopter.

（C）AAMS provides virtualization, high channel density and no playback announcement limits.

（D）AAMS is shareable between different adopters.

（E）Experience Portal will use the AAMS as a media resource.

正解：A、B、C 解答を投票する

質問 6

You have designed a reference solution that includes the Avaya G450 Media, which is targeted for mid-to-large sized branch offices, medium sized standalone businesses, or small campus environments.
The robust TDM capabilities for scalability and deployment flexibility Includes 192 analog or digital (DCP) ports, up to 8 Tl/E1s up to 10,000 Busy Hour Call Completions, and how much DSP channel capacity?

（A）320

（B）20

（C）160

（D）80

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

33820X 無料問題集「Avaya Aura® Call Center Elite & Elite Multichannel Solution Design」

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