500-051無料問題集「Cisco Unified Communications Contact Center Express Implementation

質問 1

Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced? (Choose three.)

（A）Automatic Work

（B）WrapUp Time

（C）CCX Application

（D）Agent Name

（E）Overflow CSQ

（F）Service Level

正解：A、B、F 解答を投票する

質問 2

Historical reports can be generated using which two Cisco Unified CCX tools? (Choose two.)

（A）Historical Reports Data Store

（B）Cisco Supervisor Desktop

（C）Historical Reporting Client

（D）Cisco Unified Intelligence Center

正解：C、D 解答を投票する

質問 3

Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration? (Choose two.)

（A）Assign a contact list to a workflow group.

（B）Assign a contact list to a skill.

（C）Assign an SME to a CSQ.

（D）Assign an SME to a contact list.

（E）Assign a contact list to a CSQ.

正解：A、D 解答を投票する

質問 4

Which action would you take to convert a high availability over LAN deployment to high availability over WAN?

（A）Do a fresh installation of the whole system as high availability over WAN.

（B）Reinstall second Cisco Unified CCX node and add it to cluster over WAN.

（C）Apply a ''WAN Standby'' license.

（D）Apply a ''Warm Standby'' license.

正解：B 解答を投票する

質問 5

What information from the first node is used as the secret key during second node installation?

（A）administrator password

（B）IP address

（C）security password

（D）application user password

正解：C 解答を投票する

500-051 無料問題集「Cisco Unified Communications Contact Center Express Implementation - UCCX」