6201.1無料問題集「Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation」

質問 1

In an active Expert Agent Selection (EAS) environment, what is each hunt group known as?

（A）Split

（B）Skill

（C）Agent

（D）Vector

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

Far a sales campaign, the customer created a new VDN 4000 with the names "Sales C".
when running in Avaya CMS supervisor, it does not show the VDN name, only the number.
What must be done to see the name in the report?

（A）Refer to the system parameter feature in the Communication manager and activate
"Send names" in the reporting adjunct section.

（B）On the CMS cmssvc menu, display the authorizations to check if "Global Dictionary" is set.

（C）In Avaya CMS Supervisor, refer to the User Permissions and assign read permissions to the user.

（D）In Avaya CMS Supervisor, refer to the Dictionary and assign the names to the new objects.

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

CMS Supervisor user forgot their password.
What must he do to reset a password in CMS?

（A）Log in as a CMS administrative user and execute the paaswd command for that user.

（B）Log in as root and execute the password command for that user.

（C）Perform a manual login from CMS Supervisor and execute the passwd command for that user.

（D）Write permission to the System Setup feature and write permission to UNIX.

正解：B 解答を投票する

質問 4

Which two statements about CMS and CM connectivity are true? (Choose two)

（A）The switch and CMS can he connected through a network.

（B）If the switch uses a processor Ethernet instead of a CLAN card, it must use a direct connect to the CMS through a network.

（C）The switch can have a direct-connect to the CMS

（D）If the switch uses a CLAN card, the switch must be direct-connected to the CMS

正解：A、D 解答を投票する

質問 5

A technician integrates the customer's network and links the CM reference between CM and CMS is greater than 24 hours.
What can be done to fix the problem?

（A）From Solaris login as root and use the date command

（B）In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.

（C）Shutdown the CMS to the ak prompt level and adjust the BIOS time.

（D）Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

A technician has loaded Avaya Terminal Emulator on a customer's PC, and is trying to connect the CMS when it times out. A ping is tried, with no response.
What is a possible cause-of this problem?

（A）The wrong version of Avaya Terminal Emulator has been loaded on the PC.

（B）Avaya Terminal Emulator did not load correctly and needs to be reloaded.

（C）There is a firewall between the PC and the CMS.

（D）Avaya Terminal Emulator is being used on an unsupported operating system.

正解：C 解答を投票する

6201.1 無料問題集「Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation」

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