6209.1無料問題集「Avaya Aura Contact Center CCT and Multimedia Implementation」

質問 1

An agent with Avaya Aura Agent Desktop cannot log into the Contact Center. The technician needs to verify network connectivity from the agent PC to the Contact Center Multimedia server. Which command is used to verify the physical network connection between agent PC to the CCMM server?

（A）Ipconfig

（B）Ping

（C）Arp

（D）Tracert

正解：B 解答を投票する

質問 2

When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?

（A）Contact Center Multimedia (CCMM)

（B）Contact Center Manager Server (CCMS)

（C）CCMA

（D）License Manager

正解：B 解答を投票する

質問 3

When adding the Contact Center Multimedia (CCMM) server to the configuration pages of Contact Center Manager Administration (CCMA), what username and password must be supplied to the server to register?

（A）Sysadmin, __avaya

（B）Webadmin, webadmin

（C）Administrator, "server password"

（D）mmReport, mmRep

正解：D 解答を投票する

質問 4

Which service provides the current interface into the database for all Communication Control Toolkit (CCT) services?

（A）NCCT OI Service

（B）NCCT SMON

（C）NCCT DAL

（D）NCCT server

正解：D 解答を投票する

質問 5

A technician has been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. The technician must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added to the Contact Center Manager Administration (CCMA).
Which additional step is required to complete this task?

（A）Add the Communication Control Toolkit (CCT) server to theCCMA

（B）Add the Microsoft Exchange server to the CCMA

（C）Assign the CCT server as a reporting server for the CCMS

（D）Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS)

正解：D 解答を投票する

6209.1 無料問題集「Avaya Aura Contact Center CCT and Multimedia Implementation」

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