7765X無料問題集「Avaya Workforce Optimization Select Implementation and Support」

質問 1

In which three scenarios is Interaction download allowed? (Choose three.)

（A）When the Interaction is archived

（B）When the Agent who took the Interaction has resigned

（C）When the Interaction is tagged with Flag for QA

（D）When the Interaction is tagged not to be downloaded

正解：A、B、C 解答を投票する

質問 2

A technician is installing Avaya Workforce Optimization Select and wants to use the Communication Server
1000 switch as the telephony switching platform.
Under the ACD in the standard setup screen, which option should the technician select?

（A）AACC

（B）ICR

（C）ACCS

（D）IPOCC

正解：A 解答を投票する

質問 3

In Avaya Workforce Optimization Select 5.0, which three storage systems are supported Network Storage Systems? (Choose three.)

（A）Network Attached Storage (NAS)

（B）Direct Attached Storage (DAS)

（C）Storage Area Networks (SAN)

（D）Portable external SSD

（E）Content-Addressed Storage (CAS)

正解：A、B、C 解答を投票する

質問 4

Which organization level is recommended as a best practice for setting up Feature permissions?

（A）Employee level

（B）OU level

（C）Role level

（D）Group level

正解：A 解答を投票する

質問 5

In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)

（A）by using Desktop Monitor > Learning Console

（B）by utilizing the API calls provided by a third party

（C）by manually entering into MS Excel and import back into application

（D）by managing the Tags feature in the application

正解：A、D 解答を投票する

質問 6

Which three types of recordings are supported in Avaya Workforce Optimization Select 5.0? (Choose three.)

（A）IPOCC passive

（B）Active MLS

（C）SIPREC

（D）Station Side

（E）Active DMCC

正解：A、B、D 解答を投票する

質問 7

Where can the Calibration task that have been assigned to Quality Analyst be viewed?

（A）Evaluate > My Assignments

（B）Evaluate > Adhoc Evaluations

（C）Calibrations

（D）View Evaluations

正解：C 解答を投票する

7765X 無料問題集「Avaya Workforce Optimization Select Implementation and Support」

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