78950X無料問題集「Avaya Contact Center Select Implementation and Maintenance」

質問 1

Which statement about the value of a global variable Is true?

（A）It can only be changed in the variable editor.

（B）It can be changed during a call using the assign command in a script.

（C）It can be changed during a call if It is flagged as a wild variable.

（D）It can only be changed by deleting and re-entering it.

正解：D 解答を投票する

質問 2

Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?

（A）The control directory number is not acquired.

（B）No agents are logged into any ACCS skillsets.

（C）The IP Office Short Code is not configured under the IP Office Server node.

（D）The master script is not activated.

正解：B 解答を投票する

質問 3

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

（A）CCMS

（B）CCMM

（C）CCT

（D）CCMA

正解：B 解答を投票する

質問 4

Which two statements about Thick Provisioning are true? (Choose two.)

（A）It allows the Software Appliance image to be deployed faster.

（B）It improves hard disk performance.

（C）It prevents over allocation of hard disk resources.

（D）It requires less disk space overall than Thin Provisioning.

正解：C、D 解答を投票する

質問 5

Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)

（A）VM_Skill1

（B）Skill2

（C）Outbound_Skill1

（D）Email_Skill1

（E）OB_Skill1

正解：A、B、E 解答を投票する

質問 6

What are the two locations where a historical report can be saved? (Choose two.)

78950X 無料問題集「Avaya Contact Center Select Implementation and Maintenance」

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