820-605 無料問題集「Cisco Customer Success Manager」

（A）lack of resources

（B）loss of project sponsor

（C）lack of expansion

（D）unused customer success support

（E）gaps in the account baseline

（A）adoption barrier identification

（B）service delivery program management

（C）KPI tracking

（D）quality control

（E）service ticket tracking

（A）The adoption campaign provides notifications of new feature releases.

（B）The adoption campaign surveys all end users for product feedback.

（C）The adoption campaign provides free trial licenses for feature upgrades.

（D）The adoption campaign notifies customers of a critical bug.

（E）The adoption campaign provides free user training.

（A）purchase of a new solution

（B）expansion of solution services

（C）deployment of solution

（D）renewal of solution subscription

（E）expansion of solution features

（A）purchase of a new solution

（B）expansion of solution services

（C）deployment of solution

（D）renewal of solution subscription

（E）expansion of solution features

（A）reduced technology footprint

（B）increased renewal value

（C）increased user licensing

（D）reduced revenue

（A）validating deployment of the solution

（B）expanding the purchased solution

（C）recognizing the value of the engagement

（D）renewing the contract and subscription

（A）moments of success when the customer acknowledges progress

（B）results that are not measurable

（C）successful contract renewal

（D）continuing results based on unexpected value

（E）green health scores over intermittent time periods

（A）facilitating the adoption of all the licenses and features the customer purchased leading to expansion to improve the customers' business

（B）providing the organization with a level of oversight of customer spending so the customer has budget visibility

（C）removing barriers so the customer achieves the fastest time to value possible from the purchased solution

（D）maintaining software and hardware contracts so the customer maintains up-to-date versions of their products

（A）unreviewed Success Plan

（B）unpaid invoice

（C）loss of project sponsor

（D）negative Net Promoter Score