C-FSM-2211無料問題集「SAP Certified Application Associate

質問 1

You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

（A）You must have business rules configured.

（B）You must have Moment-Sets defined for equipment.

（C）You must have a portal user account.

（D）You must have auto-release of assignments.

（E）You must have equipment records against your account.

正解：A、B、E 解答を投票する

質問 2

Which is the recommended browser for screen configuration tool? Choose the correct answer.

（A）Internet Explorer

（B）Google Chrome

（C）Firefox

（D）Microsoft Edge

正解：B 解答を投票する

質問 3

What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.

（A）The activity has to be assigned to the technician

（B）The dispatcher needs to release the assignment

（C）The service call needs to be assigned

（D）The activity needs to be in status finished

正解：A、B 解答を投票する

質問 4

You want to make an activity available on the service technician's mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

（A）Identify a suitable technician by skills.

（B）Drop the activity onto the technician.

（C）Check the availability of the technician.

（D）Click and release the assignment.

正解：B、D 解答を投票する

質問 5

Which functionality is possible when the Smartform template is set to Translation status?

（A）The template can be exported in XML format.

（B）The template can be assigned to an activity.

（C）The template can be edited.

（D）The template can be assigned to an equipment.

正解：A、C 解答を投票する

質問 6

What information is stored in the QR code used in the Customer Self-Service portal?

（A）Customer Self-Service portal URL

（B）Equipment specific short URL

（C）Moment-Sets specific short URL

（D）SAP Field Service Management URL

正解：B 解答を投票する

質問 7

In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

（A）E-mail interaction

（B）High touch

（C）No touch

（D）Video chat

正解：B 解答を投票する

質問 8

You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

（A）Update

（B）Delete

（C）Read

（D）Create

正解：A、C 解答を投票する

質問 9

Which statement best describes the possibility to export offline data from the mobile app?

（A）Offline data can be exported from the mobile app with administrator authorization.

（B）Offline data remains encrypted on the device and CANNOT be exported from the mobile app.

（C）Offline data can be exported from the mobile app with technician authorization.

（D）Offline data can be exported as soon as you have access to the mobile app.

正解：B 解答を投票する

C-FSM-2211 無料問題集「SAP Certified Application Associate - SAP Field Service Management」

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