CCMP 無料問題集「ACMP Global Certified Change Management Professional」

（A）Stakeholder engagement strategy

（B）Develop the change impact and readiness strategy

（C）Develop the learning and development strategy

（D）Develop the measurement and benefit realization strategy

（A）After change impact assessment

（B）After defining change goals

（C）2-3 months into the project

（D）At the beginning of the project

（A）Stakeholder engagement strategy

（B）Change impact and readiness strategy

（C）Communications strategy

（D）Learning and development strategy

（A）Resources plan

（B）Project plan

（C）Sponsorship plan

（D）Communication plan

（A）To engage the most resistant employees in the change

（B）To ensure that individuals or groups affected by a change are engaged in the change effort

（C）To engage all managers as stakeholders is key for change success

（D）To ensure that key impacted individuals are identified and engaged

（A）People retain more if communication is delivered in various formats

（B）Some email spam filters may prevent their delivery

（C）The email could become too routine and people will quit reading them

（D）Email is too old school; we need modern messaging to reflect adoption of changing times

（A）Creation of final summary report that is shared with senior leaders

（B）Release of change resources back to their roles of primary responsibility

（C）Transfer of ownership for the change outcome to operational resources

（D）Archive the change project outcomes for future reference

（A）Communication, performance management, rewards and recognition, and continuous process improvement

（B）Stakeholders and sponsors, training strategy, feedback channels and messaging frequency and engagement strategy

（C）SWOT analysis, training strategy, stakeholder analysis and a vision statement

（D）Establishing timelines, continuous process improvement, training strategy and a vision statement

（A）Sponsors build awareness with stakeholders regarding the need for change and participate throughout the project

（B）The role of the sponsor is clearly defined and agreed upon by the sponsor and change lead

（C）The sponsor is coached and supported throughout the change management effort

（D）The sponsor is well equipped to deliver communications and key messages about the change

（A）A high level of commitment

（B）A high level of awareness

（C）A high level of adoption

（D）A high level of risk