CMQ-OE無料問題集「ASQ Certified Manager of Quality/Organizational Excellence」

質問 1

Which of the following tools is designed to link attributes of customer wants or requirements to existing or needed product characteristics?

（A）House of quality

（B）Focus groups

（C）Pareto chart

（D）Kano model

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

A quality manager finds that the company performance appraisal system is declining employee involvement in team activities, and membership on cross-functional or process improvement teams is directly linked to organizational objectives. To change this situation, the manager should recommend adjusting the appraisal system to

（A）include short-term production results

（B）increase rewards for meeting individual productivity goals

（C）include behavioral metrics

（D）increase the weighting for team participation

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

A senior executive invites employees to become members of a team that will help make decisions about which actions to lake before implementing the action selected by the executive. What kind of leadership style is executive using?

（A）Consultative

（B）Nondirective

（C）Results-based

（D）Open-door

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

According to Deming, the main reason that employees receive poor annual performance ratings is:

（A）Insufficient preparation for the appraisal interview by their supervisor

（B）Lack of employee interest

（C）Unclear expectations by their supervisor

（D）Lack of a self-rating system

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

Organization X installs new machine learning technologies to identify latent key performance indicators (KPIs). What quality technique could be used to determine the KPIs to enhance the value of the short, medium, and long term strategic planning efforts?

（A）FMEA analysis

（B）Quality function deployment

（C）TRIZ approach

（D）Kano model

正解：B 解答を投票する

質問 6

Which of the following statements best describes a main principle in the theory of constraints?

（A）Each system has a " weakest link " that limits the success of the entire system.

（B）Analytical thinking should be used in managing change and solving problems.

（C）When each part of a system is performing as well as it can, the entire system is performing optimally.

（D）Strengthening a part of the process will result in an improvement in the process as a whole.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

What is the primary benefit of a team developing a vision statement for a new project?

（A）It outlines resource allocation.

（B）It fosters consensus on shared goals and objectives.

（C）It ensures all team members are aware of their individual responsibilities.

（D）It provides a mechanism for evaluating team performance.

正解：B 解答を投票する

質問 8

If a supplier audit reveals that the supplier ' s quality system has several serious deficiencies, the customer ' s quality manager should take which of the following actions first?

（A）Schedule a follow-up audit

（B）Ask the supplier for a corrective action response

（C）Advise purchasing to find a different source for the supplier ' s products

（D）Notify senior management of any problems found with this supplier ' s products

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

Which of the following is best defined as the outline of a quality system structure that also serves as a permanent reference in the implementation and maintenance of that system?

（A）Quality records

（B）The quality plan

（C）The quality manual

（D）Quality procedures

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Which of the following is the first activity required in strategic planning for quality training?

（A）Identify the organization ' s needs

（B）Select the instructional strategies

（C）Identify the learners' needs

（D）Specify job performance

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

Which of the following tools provides top management with a macro-level review of the effectiveness of the quality system?

（A）plans for quality records

（B）Baldrige application self-analysis worksheet

（C）Procedures for processing nonconformances

（D）Industry trend data for ISO Certifications

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

It is the team sponsor ' s responsibility to:

（A）Coach members in tools and processes

（B）Help team members prepare presentations for management

（C）Set agendas and manage team meetings

（D）Review and support the efforts of the team

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 13

In response to component failures encountered during acceptance testing, test technicians are now being trained to do the following:
* Conduct troubleshooting with production workers
* Perform failure analysis with assistance and support from quality engineering
* Communicate findings to the affected departments
* Develop and coordinate corrective action plans with the affected department supervisors This process is an example of job:

（A）Stratification

（B）Description

（C）Rotation

（D）Enrichment

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 14

Which of the following elements is basic to a reliability study?

（A）Availability

（B）Conformity

（C）Cost

（D）Probability

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 15

An ISO 9001 compliant company can drive organization-wide improvements effectively by

（A）acting on the results of quality systems audits

（B）deploying u contract review process

（C）training employees in statistical process control

（D）documenting procedures

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

CMQ-OE 無料問題集「ASQ Certified Manager of Quality/Organizational Excellence」

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