GCP-GC-IMP無料問題集「Genesys Cloud Certified Professional

質問 1

What additional functionality does Communicate brings to Genesys Cloud?

（A）Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.

（B）Knowledge base features, such as FAQs and Communities.

（C）Call center features such as ACD and scripting.

（D）Directory capabilities, such as advanced search, profiles, and keyword searching.

正解：A 解答を投票する

質問 2

You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

（A）Resend the invite.

（B）Reset John's password and let him know the password to log in with.

（C）Add John to Genesys Cloud again so that a new invitation will be generated.

（D）Tell John to be patient and wait for the email to arrive.

（E）Submit a ticket to Genesys Cloud support.

正解：A、C 解答を投票する

質問 3

What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

（A）Managed IP Phones

（B）IP Phone Templates

（C）Base Settings

（D）Default Station configuration

正解：C 解答を投票する

質問 4

Instant messaging costs are significantly less than long-distance phone conversations.

（A）False

（B）True

正解：B 解答を投票する

質問 5

You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

（A）People

（B）Workspaces

（C）Groups

（D）Queues

正解：B 解答を投票する

質問 6

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

（A）Network interface trunk

（B）WebRTC phone trunk

（C）External trunk

（D）SIP phone trunk

正解：C 解答を投票する

GCP-GC-IMP 無料問題集「Genesys Cloud Certified Professional - Implementation」

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