GCX-SCR無料問題集「Genesys Cloud CX: Scripting Certification」

質問 1

You are creating a script with multiple pages that have a common header section. Choose an efficient way to create multiple page scripts.

（A）Create a component template for the header section and use it in subsequent pages.

（B）Use the script template to duplicate header sections.

（C）Use the Export-Import feature.

（D）Create a header section individually for all the pages.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

You can modify the data type of a variable once it has been created.

（A）False

（B）True

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

You are working on a complex script that has multiple stack containers and components placed inside each other. You could use the feature to make sure you've selected the correct component or container.

（A）Validate

（B）Debug

（C）Container

（D）Nesting Indicators

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

You are an outbound admin and required to configure a script to allow agents to create a contact in the contact list. Select the correct sequence.
1) Associate a contact list with the script.
2) Create a Script.
3) Invoke the "Outbound Create Contact" action with appropriate variables.
4) Enable Outbound features.

（A）2,4,1,3

（B）1,2,3,4

（C）2,3,4,1

（D）2,4,3,1

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

Allen is creating a script to populate the customer's details. He needs to display the total due from the previous month's bill and the present month's bill to the agent. Both bill amounts are passed to the scripts as string values. Select the appropriate answer.

（A）Add the bill amounts together using the String variable.

（B）Use the Dynamic Number variable to add the bill amounts.

（C）Convert the string values to numbers and add them using a Dynamic Number variable.

（D）Use the Dynamic String variable to add the billing amount.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

You are working on a script and need to add new variables to it. Select the correct tab to add variables.

（A）3

（B）1

（C）4

（D）2

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

GCX-SCR 無料問題集「Genesys Cloud CX: Scripting Certification」

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