MB-600 無料問題集「Microsoft Power Apps + Dynamics 365 Solution Architect」

You are the solution architect on a Dynamics 365 Customer Service implementation.
The organization requires the following for the implementation:
Define the key non-function requirements for the customer services team.
Achieve business objectives from the future Dynamics 365 Customer Service solution.
You need to identify the top three non-function requirements for the organization.
Which three non-functional requirements should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

正解:B、C、D 解答を投票する
A toy manufacturer is testing its processes in Dynamics 365 Sales and notices the following issues:
* The drop-down list of toy colors is different for different entities. They should be static and always the same.
* Too many decimal places are in the Quantity field. The field should have two decimal places instead of four.
* The Order Date field includes Date and Time but should include only Date.
You need to recommend how to fix the fields.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE; Each correct selection is worth one point.
正解:

Explanation

Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/behavior-format- date-time-field
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-edit- global-option-sets
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
In preparation for a Dynamics 365 Sales and Dynamics 365 Customer Service implementation, a client is performing a fit-gap analysis.
You need to evaluate the requirements by using a fit-gap methodology in the context of Dynamics 365 Sales and Dynamics 365 Customer Service.
Solution: Automatically create new cases from email messages sent to a generic email address and assign these cases to the service manager for the account.
Does the solution meet the goal?

An organization is implementing Dynamics 365 Customer Service.
The sales team wants to be able to customize some of the settings used in the business process flows.
You need to identify whether a business process flow will support the customizations.
Which customizations will work correctly? To answer, drag the appropriate tool to the correct data type. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
正解:

Explanation
You need to recommend the correct tool for both wardens and stakeholders to use. What should you recommend?

You need to recommend a solution that provides a seamless customer experience. What should you recommend?

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