OmniStudio-Consultant無料問題集「Salesforce Certified OmniStudio Consultant」

質問 1

When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

（A）DataRaptor Load

（B）DataRaptor Turbo

（C）DataRaptor Extract

（D）DataRaptor Transform

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers

（A）To return output that is calculated differently based on the date

（B）To retrieve text data and convert it to an integer

（C）To apply the correct factor when determining a cost

（D）To determine the list of products to display to a customer

正解：A、C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?

（A）Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.

（B）Create an Integration Procedure to update contact data with "Chain OnStep" enabled and invoke it from all OmniScripts.

（C）Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.

（D）Create an OmniScript to update contact data and invoke it when other OmniScripts complete.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?

（A）DataRaptor Transform Action

（B）HTTP Action

（C）Integration Procedure Action

（D）DataRaptor Post Action

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?

（A）Parent FlexCard with multiple Child and different Card States

（B）Parent FlexCard with single Child and Card Actions

（C）Parent FlexCard with single Child and multiple Card States

（D）Parent FlexCard with multiple Child and Card Actions

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers

（A）DataRaptor Extract

（B）Calculation Procedure

（C）Calculation Matrix

（D）DataRaptor Transform

正解：A、C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour Eachstep uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern?
Choose 2 answers

（A）Combine the DataRaptors into an Integration Procedure

（B）Replace the DataRaptor Extracts with DataRaptor Turbo Extracts

（C）Add Limit filter in DataRaptor Extract

（D）Add Order By filter in DataRaptor Extract

正解：A、B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?

（A）The client should choose the data source that retrieves the most data.

（B）The client should choose a data source based on the speed of data retrieval

（C）The client should choose a data source that can retrieve data from the specific Salesforce object.

（D）The client should choose a data source based on the number of records it can retrieve.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?

（A）Add an embedded FlexCard

（B）Add an LWC component

（C）Add a new Step element with Input elements

（D）Add an Input Action to a Step

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers

（A）Custom Style

（B）OmniStudio Action

（C）States

（D）Flyout

正解：B、C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

OmniStudio-Consultant 無料問題集「Salesforce Certified OmniStudio Consultant」

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