PEGACPSSA24V1 無料問題集「Pegasystems Certified Pega Senior System Architect 24」
The company wants you to configure a service level agreement (SLA) that begins at the start of the next business day, to ensure timely processing of the following assignments:
- Product inquiry assignment - a customer submits product inquiries
- Review assignment - a customer service representative (CSR) reviews the inquiry and replies to the customer Which two configurations, when performed together, meet the requirement to delay SLA processing?
(Choose two.)
Response:
- Product inquiry assignment - a customer submits product inquiries
- Review assignment - a customer service representative (CSR) reviews the inquiry and replies to the customer Which two configurations, when performed together, meet the requirement to delay SLA processing?
(Choose two.)
Response:
正解:C、D
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