Principles-of-Management無料問題集「WGU Principles of Management at Western Governors University(IAC1)」

質問 1

A company believes that their manufacturing processes can be measured, analyzed, improved, and controlled.
They have the commitment of the entire organization, particularly top management, to initiate a quality control process. The company has decided to produce output of their product at or below a particular defect level with the goal of improving all of their processes to that level of quality or better.
Which quality process is the company using?
Choose 1 answer

（A）ISO 9000

（B）Customer relationship management

（C）Reengineering

（D）Six Sigma

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

What is the purpose of a value chain analysis? Choose 1 answer

（A）To allow the company to implement an intranet and develop automated processes

（B）To determine company stockholder satisfaction

（C）To allow the company to use a systematic approach in developing a competitive advantage

（D）To help the company determine its commitment to ethics and social responsibility

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

What is a common element of an effective diversity training program? Choose 1 answer

（A）Analyzing feedback

（B）Identifying informal networks

（C）Building awareness

（D）Completing a skills inventory

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer

（A）Providing a germ-free environment for a worker participating in a bone marrow transplant program

（B）Providing a list of accommodations that the company is willing to make available to all potential employees

（C）Providing an environment for a mentally ill worker where the worker does not have to interact with others

（D）Providing a Braille keyboard for a worker who is visually impaired

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

（A）Customer liaison policy

（B）Customer relationship management

（C）Customer connection society

（D）Customer association organization

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

Principles-of-Management 無料問題集「WGU Principles of Management at Western Governors University(IAC1)」

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