SIAMF無料問題集「EXIN BCS Service Integration and Management」

質問 1

What is an objective of the Discovery and Strategy stage of the SIAM roadmap?

（A）manage processes, teams, and tools

（B）manage day to day service delivery

（C）appoint the service integrator and provider

（D）establish a governance framework

正解：D 解答を投票する

質問 2

What is a practice associated with creating a tooling strategy?

（A）ease of adding and removing service providers

（B）ease of adding and removing data dictionaries

（C）ease of adding and removing SLA's

（D）ease of adding and removing business requirements

正解：A 解答を投票する

質問 3

Which processes are strongly related to event management?

（A）business relationship management, change and release management, and incident management

（B）portfolio management, business relationship management, and problem management

（C）problem management, change and release management, and monitoring and measuring

（D）monitoring and measuring, incident management, and availability management

正解：D 解答を投票する

質問 4

Which process records and manages service issues that are interrupting theavailability of a service?

（A）change management

（B）incident management

（C）problem management

（D）request fulfillment

正解：B 解答を投票する

SIAMF 無料問題集「EXIN BCS Service Integration and Management」