Salesforce-AI-Specialist無料問題集「Salesforce Certified AI Specialist」

質問 1

Universal Containers (UC) is Implementing Service AI Grounding to enhance its customer service operations.
UC wants to ensure that its AI- generated responses are grounded in the most relevant data sources. The team needs to configure the system to include all supported objects for grounding.
Which objects should UC select to configure Service AI Grounding?

（A）Case, Case Emails, and Knowledge

（B）Case, Knowledge, and Case Notes

（C）Case and Knowledge

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

An AI Specialist wants to include data from the response of external service invocation (REST API callout) into the prompt template.
How should the AI Specialist meet this requirement?

（A）Use "Add Prompt Instructions" flow element.

（B）Convert the JSON to an XML merge field.

（C）Use External Service Record merge fields.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

Universal Containers needs a tool that can analyze voice and video call records to provide insights on competitor mentions, coaching opportunities, and other key information. The goal is to enhance the team's performance by identifying areas for improvement and competitive intelligence.
Which feature provides insights about competitor mentions and coaching opportunities?

（A）Einstein Sales Insights

（B）Call Explorer

（C）Call Summaries

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

An AI Specialist is tasked with analyzing Agent interactions looking into user inputs, requests, and queries to identify patterns and trends.
What functionality allows the AX Specialist to achieve this?

（A）AI Audit & Feedback Data dashboard

（B）Agent Event Logs dashboard

（C）User Utterances dashboard

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

An AI Specialist wants to ground a new prompt template with the User related list.
What should the AI Specialist consider?

（A）The User related list is not supported in prompt templates.

（B）The User related list should have View All access.

（C）The User related list needs to be included on the record page.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

The sales team at a hotel resort would like to generate a guest summary about the guests' interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page.
Which AI capability should the team use?

（A）Model Builder

（B）Prompt Builder

（C）Einstein Copilot

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

Universal Containers is interested in using Call Explorer to quickly gain insights from meetings recorded by its sales team.
What should the AI Specialist be aware of before enabling this feature?

（A）Call Explorer requires the Einstein Conversation Insights permission set to be enabled.

（B）Call Explorer operates independently of Salesforce Knowledge, requiring no prior setup.

（C）Custom Call Explorer actions need to be built before it can be configured.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

Universal Containers wants to be able to detect with a high level confidence if content generated by a large language model (LLM) contains toxic language.
Which action should an Al Specialist take in the Trust Layer to confirm toxicity is being appropriately managed?

（A）Create a flow that sends an email to a specified address each time the toxicity score from the response exceeds a predefined threshold.

（B）Access the Toxicity Detection log in Setup and export all entries where isToxicityDetected is true.

（C）Create a Trust Layer audit report within Data Cloud that uses a toxicity detector type filter to display toxic responses and their respective scores.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

An AI Specialist configured Data Masking within the Einstein Trust Layer.
How should the AI Specialist begin validating that the correct fields are being masked?

（A）Use a Flow-based resource in Prompt Builder to debug the fields' merge values using Flow Debugger.

（B）Enable the collection and storage of Einstein Generative AI Audit Data on the Einstein Feedback setup page.

（C）Request the Einstein Generative AI Audit Data from the Security section of the Setup menu.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes.
What is a consideration for this requirement?

（A）Storing this data requires Salesforce big objects.

（B）Storing this data requires Data Cloud to be provisioned.

（C）Storing this data requires a custom object for data to be configured.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

Salesforce-AI-Specialist 無料問題集「Salesforce Certified AI Specialist」

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