Salesforce-Communications-Cloud無料問題集「Salesforce Communications Cloud Accredited Professional (AP)」

質問 1

An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?

（A）Account Scope

（B）Downstream Order Item Scope

（C）Top Order Item Scope

（D）Order Item Scope

正解：A 解答を投票する

質問 2

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

（A）Discounts.

（B）Adjustment using Context rules

（C）Customizations using CPQ Hooks

（D）Promotions

正解：B 解答を投票する

質問 3

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

（A）Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

（B）Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

（C）Create one decomposition relationship each from all commercial offerings to the same technical product

（D）Create one decomposition relationship each via one parent class product from all commercial offerings

正解：D 解答を投票する

質問 4

Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

（A）Use the CPQ multisite feature and group the service locations and create orders for each group

（B）Split the order into multiple order and group order items based on the service location

（C）Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

（D）After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items

正解：D 解答を投票する

質問 5

United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?

（A）Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.

（B）Handle the complex business processes manually outside the IT landscape.

（C）Harmonize their business plan to reduce the complexity

（D）Access the entire architecture to identify application that can be decommission.

正解：C、D 解答を投票する

質問 6

ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

（A）Use platform events and GetAsset API

（B）Use an on-demand data pull from communication cloud using REST API from servicer assurance

（C）Use a Bulk API connector via middleware

（D）Use industry order management to inform the assurance platform as a part of the orchestration plan

正解：D 解答を投票する

質問 7

UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

（A）Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.

（B）Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products

（C）Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate

（D）Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action

正解：D 解答を投票する

質問 8

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

（A）Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs

（B）Synchronize real time customer data between the two CRMs at the end of business day using batch updates.

（C）Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

（D）Introduce customer data management system as a part of digital transformation to keep customer data up to date

正解：A 解答を投票する

Salesforce-Communications-Cloud 無料問題集「Salesforce Communications Cloud Accredited Professional (AP)」

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