Salesforce-Sales-Representative無料問題集「Salesforce Certified Sales Representative」

質問 1

Which first step should a sales representative take to gain insight on potential customers?

（A）Conduct stakeholder interviews.

（B）Analyze data about customers.

（C）Create customer success plans.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

A sales representative wants to prioritize their leads based on the likelihood to buy.
Which leads should be given the highest priority?

（A）New-unqualified

（B）Marketing-qualified

（C）Sales-qualified

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

When a sales representative faces an objection, what is an effective first step to overcome it?

（A）Explain policies and procedures that solve the objection.

（B）Acknowledge the objection and ask follow-up questions.

（C）Provide an additional demonstration based on the objection.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started.
What is onebenefit of cold calling?

（A）Key decision makers usually respond more readily to phone calls.

（B）Phone calls provide immediate feedback whether the lead is worth pursuing.

（C）Phone calls are a quicker and more scalable method of contact.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

An experienced sales representative has several new leads and wants to understand their pain points and decide ifthe company can meet their needs.
At which stage should the sales rep complete a qualification call with the new leads?

（A）Relationship building

（B）Research

（C）Prospecting

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

A sales representative wants to interact with prospects on platforms they use regularly.
Which approach should the sales rep take?

（A）Cold calling

（B）Lead nurturing

（C）Social selling

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

In the context of deal management, why is it important for asales representative to earn a deeper level of trust and access to decision makers within the customer's organization?

（A）To enhance the sales rep's understanding of the customer's needs

（B）Togain access to information about the customer's competitors

（C）To increase the sales rep's personal network and influence

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

A sales representative is assigned to high-value prospects.
What can the sales rep do to gain their interest?

（A）Identify potential trigger events as the reason to reach out to prospects.

（B）Connect with customers associated with the prospect on social media.

（C）Focus on personal details when communicating with the prospect.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer's challenges.
How should the sales rep introduce their valueproposition to their customer?

（A）Make a draft of the value proposition and seek customer feedback.

（B）Collaborate internally to iterate on the value proposition for the customer.

（C）Unveil the value proposition to the customer after it is finalized.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

After a salesrepresentative presents a value proposition to customers, they raise some objections. The sales rep understands their reasoning and negative emotional reaction.
Which step should the sales rep take next to address these objections?

（A）Stand by the solution and point out their misunderstanding.

（B）Ask questions to determine if they can get the deal back on track.

（C）Compare risks and benefits using features, advantages, and benefits (FAB).

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

Salesforce-Sales-Representative 無料問題集「Salesforce Certified Sales Representative」

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