TVB-201 無料問題集「Salesforce Trailhead Virtual Bootcamp for New Admins」

（A）Geofence

（B）Geolocation

（C）Custom address

（D）External lookup

（A）Log in as the user

（B）Review the sharing model

（C）Edit the page layout.

（D）View the setup audit trail.

（A）Create a Custom Object for shoe design.

（B）Add a custom master detail field for shoe design on the Product Object.

（C）Configure a Custom Lookup Field for shoe design on the product object.

（D）Use the Standard Object for designs.

（A）Activate the critical update in production.

（B）Activate the critical update in a sandbox.

（C）Allow the critical update to auto-activate in a sandbox.

（D）Allow the critical update to auto-activate.

（A）Review the Security token.

（B）Review the Login history

（C）Review the password history.

（D）Review the Password policies.

（A）Auto-response rule

（B）Case assignment rule

（C）Case escalation rule

（D）Einstein Case Routing

（A）Multi-select Picklist

（B）Roll-up Summary.

（C）Indirect lookup

（D）Cross-object formula field

（A）Use the $Record global variable.

（B）Use the {!Contact.Id} global variable.

（C）Use the Get Records element to find the Id.

（D）Use the {!Account.Id} record variable.

（A）The Show Closed Statuses m Case Status Field checkbox is set to the default.

（B）The Support Process being used omits Closed as a status choice.

（C）The Case record type is missing Closed as a picklist value.

（D）The Close Case page layout must be used to close a case.

（A）Use an interview flow to capture Case details.

（B）Create a custom object to capture popular case resolutions.

（C）Direct users to Global Search to look for similar cases.

（D）Configure Knowledge with articles and data categories.

（A）Configure a validation rule

（B）Create formula field.

（C）Assign with an escalation rule.

（D）Use lead assignment rules.

（A）Escalation Rules

（B）Business Hours.

（C）Case Queues

（D）Assignment Rules.

（A）Create a custom object for shoe designs.

（B）Configure a custom lookup field for shoe designs on the Product object.

（C）Use the standard object for designs.

（D）Add a custom master-detail field for shoe designs on the Product object,

（A）Public Dashboards.

（B）Dashboard Filters

（C）Dynamic Dashboards

（D）Dashboard Subscriptions

（A）Auto updates will be made to Visualforce references to prevent data loss.

（B）Assignment and escalation rules may be affected.

（C）Any list view based on the custom field is deleted.

（D）There will be no data loss with use of a global value set.

（A）The flow URL is deactivated.

（B）The flow is read only.

（C）The flow is inactive.

（D）The flow trigger is missing.

（A）From the page layout editor, drag the field to the highlights panel.

（B）Make the field required and move it to the top of the page.

（C）In the Account object manager, create a custom compact layout.

（D）Create a new page layout and a new section titled highlights panel.

（A）Utilize a flow to identify the correct queue and assign the case.

（B）Use a custom email services to set the owner of the case upon creation.

（C）Configure Email-to-Case so emails are delivered to the correct queue

（D）Create an Escalation Rules to send cases to the correct queue.

（A）Share the Helpdesk folder with Support Agents with View access.

（B）hare the Support Reports folder with Support Agents with View Access.

（C）Share the Support Reports folder with Support Managers with Edit Access.

（D）Share the R&D folder with Support Managers with Edit Access.