User-Experience-Designer無料問題集「Salesforce Certified User Experience Designer」

質問 1

Cloud Kicks (CK) wants to determine whether or not the Experience Cloud site it is launching is intuitive.
CK's UX Designer is going to conduct a usability study.
What shouldbe one of the first steps when planning this study?

（A）Define the goals of the study.

（B）Analyze the results of the study.

（C）Design the information architecture.

（D）Design changes to the site.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

During discovery, a UX Designer finds that most sellers like the idea of using the utility bar for easy access and productivity.
Which three standarduse cases could be recommended for using the utility bar to enhance the user experience?
Choose 3 answers

（A）Access at any time to a customized set of items specific to an app

（B）Access to a consistent custom help menu across the org for all users

（C）Perform common tasks without navigating away from page

（D）Access to view a list of records favorited for quickaccess

（E）Quick access to Lightning Dialer

正解：A、C、D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

Cloud Kicks' development team is working on the build of a new custom component using VS Code. They often have new CSS classes and properties conflicting with the Salesforce Lightning Design System (SLDS), What should simplify working with SLDS in Lightning Components?

（A）Install SLDS Validator extension for VS Code

（B）Install Lightning Design System Plugin for Sketch

（C）Install SLDS creator from AppExchange

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which business outcomes represent these values?

（A）Inclusive recruitment, lower market share, and less employee turnover

（B）Critical investing, more employee turnover, and greater market share

（C）Economic growth, greater market share, and less employee turnover

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.
What should be done to improve the user experience?

（A）Replace multiple-step Screen Flowwith a static vertical form.

（B）Create a Progress Indicator component that displays the flow's stages.

（C）Set up a Salesforce Path with Guidance for Success.

（D）Configure cascading accordions to condense the experience.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

Cloud Kicks (CK) has made a commitment to incorporating human-centered design and is now collaborating with its Sales team to redesign some of its key sales processes in Salesforce.
Which conceptual approach would describe CK's new design solutions?

（A）Agile

（B）V2MOM

（C）Desirable, Feasible, Viable

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

A UX Designer wants tobuild on a human-centered design by focusing on more than just an individual person and is considering engaging, connected, and social value-driven solutions.
What is the designer practicing?

（A）Relationship Design

（B）Compassionate Design

（C）Service Design

（D）User Experience Design

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?

（A）High-fidelity Prototype

（B）Storyboards

（C）Personas

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.
Which two steps should the designer take?
Choose 2 answers

（A）Use design tokens.

（B）Use a Lightning flow.

（C）Configure properties in App Builder.

（D）Find theappropriate component blueprint.

正解：A、D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

Cloud Kicks (CK) allows its partners to manage leads and opportunities. CK's relationship manager has requested that partners are able to quickly browse and see their opportunities segmented by key attributes:
If the opportunity is closing within 2 weeks If it is valued at more than $100,000 Which approach should be used in Experience Builder to enable this?

（A）Allow each user to create a filter for each key attribute and link to the opportunities list view.

（B）Create a custom Lightning Web Component using a data table for each key attribute.

（C）Configure a pre-filtered opportunity list view for each key attribute with the partner group.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

A branding and marketing team wants to customize the theme in the externalcustomer support site to match the style guide requirements?
What should be the recommended next step?

（A）Create a custom-scoped CSS style sheet.

（B）Configure the Experience Builder Theme panel.

（C）Override conflicting Salesforce Lightning Design System (SLDS) styles.

（D）Link a company style sheet.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

A UX Designer is asked to build a solution in Salesforce to accommodate a call center's process and make it easier for them to log complaints.
How should the designer illustrate the existing process, including the pain points and opportunities?

（A）Observe the complaints process and create a journey map.

（B）Observe the complaints process and create a prototype.

（C）Observe the complaints process and create a business process diagram.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 13

What is the relationship between inclusive design and accessible design?

（A）Inclusive design is a methodology and accessible design is based on guidelines.

（B）Accessible design is a methodology and inclusive design is focused on the outcome.

（C）Accessible and inclusive design are both methodologies based on guidelines.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 14

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot canresolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?

（A）Onboarding planning

（B）User interface planning

（C）Training and support planning

（D）Voice and tone planning

正解：B 解答を投票する

質問 15

Cloud Kicks (CK) has a new Portal landing page built with Experience Builder. Upon review, CK does not think the company's brand experience is translated into the user experience; however, CK does confirm the Theme was set up correctly.
Which additional UX elements should be reviewed to influence the brand experience?

（A）Shapes, Interaction Design, and Typography

（B）Visual, Content, and Interaction Design

（C）Visual Design, Harmony, and Responsiveness

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 16

Which feature is provided in the Salesforce Lightning Design System (SLDS) for designers and developers?

（A）ES6 JavaScript modules and plugins

（B）A library of Lightning Web Components

（C）Semantic and accessible component markup

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

User-Experience-Designer 無料問題集「Salesforce Certified User Experience Designer」

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