CIS-ITSM無料問題集「ServiceNow Certified Implementation Specialist

質問 1

What are the components of a Flow Action?

（A）Processes, Subprocess and Action Steps

（B）Indexes, Processes and Outputs

（C）Inputs, Action Steps and Outputs

（D）Inputs, Processes, Subprocesses, and Outputs

正解：C 解答を投票する

質問 2

Your customer wants to give secure access to business users to view problem records and reports for the products they support. When you install the ITSM roles plugin, what additional problem role is installed to support this requirement?

（A）sn_problem_read

（B）sn_problem_write

（C）sn_business_user

（D）sn_service_owner

（E）sn_problem_business_user

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

A manager wants to run a report on the Computer catalog items, to see how many requests are being made for the add on extra memory, as compared with those requiring only the base memory. How would you meet this requirement?

（A）Build report on Request table, Group by Variables for Computer > Extra memory

（B）Build report on Catalog Item table, Group by Variables for Computer > Extra memory

（C）Build report on SC Task table, Group by Variables for Computer > Extra memory

（D）Build report on Task table, Group by Variables for Computer > Extra memory

（E）Build report on Requested Item table, Group by Variables for Computer > Extra memory

正解：E 解答を投票する

質問 4

Your customer wants a catalog to contain two items:
1. A request with 1 approval and 2 fulfillment tasks
2. A link to a knowledge article
What type of item would you use to satisfy the requirement for the Construction request?

（A）Catalog Item

（B）Order Guide

（C）Record Producer

（D）Content Item

正解：A 解答を投票する

質問 5

On an incident record, where are the fields that appear on the caller lookup select box defined?

（A）The ref_ac_column attribute from the dictionary entry

（B）The form design of the caller lookup form

（C）The Caller lookup field on the [user] table

（D）The ref_contributions attribute on the caller lookup form

正解：A 解答を投票する

質問 6

Your customer would like to add a field to the Something is Broken record producer form. Which formatter would you use to add the field?

（A）VEditor

（B）Variable Designer

（C）Record Producer Form Designer

（D）Form Designer

（E）Default Variables Editor

正解：C、E 解答を投票する

質問 7

Which of the following options can a survey administrator define on an individual survey? (Choose two.)

（A）Number of survey reminder notifications

（B）The ability for end users to decline survey assignments

（C）Trigger conditions

（D）Anonymize responses

正解：A、D 解答を投票する

質問 8

Your customer wants to change the way Priority on Problem records is calculated based on Impact and Urgency.
Which module should you use to locate and update the Priority Problem Lookup record?

（A）Choice Lists

（B）Data Lookup Definitions

（C）Priority Matrix

（D）Priority Rule Definitions

正解：B 解答を投票する

質問 9

Which of the following can leverage user criteria for controling access?
Choose 2 answers

（A）catalog taxonomy

（B）catalog variables

（C）catalog items

（D）catalog categories

（E）calalog topics

正解：C、D 解答を投票する

質問 10

Where are the technical approvals defined, that are executed in the Change - Normal - Assess flow?

（A）Change Assess Approval Subflow

（B）Change Approval Policy

（C）Change Approval Matrix

（D）Change Approval Subflow

正解：A 解答を投票する

CIS-ITSM 無料問題集「ServiceNow Certified Implementation Specialist - IT Service Management」

弊社を連絡する

関連リンク

トップ試験