Certified-Business-Analyst無料問題集「Salesforce Certified Business Analyst」

質問 1

After completing requirements gathering session for a Sales Cloud implementation, the business analyst (BA) has started to write user stories. During an internal user story grooming session, the project manager decided that each user story must:
* Be assigned a level of effort
* Be demonstrated to the stakeholder
* Have documented deployment steps
Where should the DA capture these requirements?

（A）Definition of done

（B）Assumptions

（C）Acceptance criteria

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

As a part of discovery, the business analyst (BA) at Universal Containers is trying to understand how Salesforce was implemented.
What should the BA utilize to help uncover any technical constraints or potential problems in a Salesforce implementation?

（A）Salesforce Optimizer

（B）Setup Audit Trail

（C）Reports and Dashboards

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

The business analyst (BA) at Cloud Kicks is having a hard time documenting a user story to change an existing Opportunity flow for sales users. The architect expressed their concerns to the BA that they lack a comprehensive list of the components that will be affected by the updated flow.
Which best practice should the BA follow?

（A）Ask the development team to investigate and document all affected components before the story can be written.

（B）Write the user story without making any assumptions about how it will be implemented or which components are affected.

（C）Schedule additional discovery sessions with the sales users to understand what will be impacted by the changes.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

A business analyst captures the following acceptance criteria for a user story about case reassignment in Service Cloud.
* A service manager can dick a Reassign button that changes the owner field of the case.
* A service manager is able to reassign cases-as part of the mobile experience.
* Reassignment functionality can be used on cases that have been auto-reassigned.
* Service reps are unable to reassign cases.
Which mistake was made?

（A）The criteria are aligned with the user's goal.

（B）The criteria include solution information.

（C）The criteria are small and testable.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

The user acceptance testing (UAT) of a solution has passed. During the code review process, a technical team found that the Apex code fails to meet Salesforce coding standards which makes it challenging to maintain over the long term and may create performance issues. The business analyst has identified this as an issue that prevents deployment to production.
Which principle of Agile methodology does this violate?

（A）Definition of done

（B）Sprint retrospective

（C）Iterative development

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

A business analyst (BA) is preparing to demonstrate the functionality built by the development team over the last sprint to the client.
Which technique should the BA use to create a compelling demo?

（A）STAR method - situation, task, action, result

（B）Functional - requirements, code/configuration, run as user

（C）Storytelling - hero, challenge, helper, victory

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

The business analyst at Universal Containers is helping the team transition from workflow rules to flows. The work has been built and it is time to kick off user acceptance testing (UAT).
What is the goal of UAT?

（A）To ensure what was originally requested is being delivered

（B）summarize the overall ask and determine what is in scope

（C）To identify acceptance criteria with pass/fail indicators

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

The business analyst (BA) at Universal Containers is also its primary system admin. The BA knows that version is mandatory when it comes to releasing.
What is the most efficient process for the BA to track the changes they are committing?

（A）Metadata backups

（B）DevOps

（C）Agile planning

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

The operations team at Universal Containers is developing a new inventory forecasting application available on its Experience Cloud see. Management wants key external stakeholders to assist with determining project priorities.
Which external stakeholders to assist with determining project recommend?

（A）Governing bodies

（B）Partners and customers

（C）Third-party vendors

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

The service Center at Universal Containers is deploying a new case management solution. Management has asked the project team to prepare for end user training. The project team consists of an admin and a business analyst (BA).
Which task should be assigned to the BA?

（A）Create user training materials.

（B）Conduct user training.

（C）Set up users for training.

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

The business analyst (BA) is preparing for user acceptance testing (UAT) for Northern Trail Outfitters' new Service Cloud implementation. The BA secured the sandbox for the testing environment, wrote test cases, and created a process to track and manage reported bugs.
Which additional step is required during the UAT planning process?

（A）Schedule deployment.

（B）Identify power users.

（C）Gather business requirements.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

Universal Containers recently kicked off a project to build an Experience Cloud solution for partners. Partners need to upload their monthly sales reports to this account portal.
Which option should the business analyst use as the functional requirement specification?

（A）The portal should allow for partners to access monthly sales reports.

（B）Partners need to submit monthly sales reports.

（C）The portal should allow for partners to upload monthly sales reports.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

Certified-Business-Analyst 無料問題集「Salesforce Certified Business Analyst」

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