MBP18 無料問題集「BCS Practitioner Certificate in Modelling Business Processes 2018」
The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system.
What does the entry of the customer's name, address andcontact numberrepresent?
What does the entry of the customer's name, address andcontact numberrepresent?
正解：B
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A local authority has declared that crime statistics will be publish every month, summarizing crimes in the area. An additional report will be provided it a major including has been recorded by the police in that month.
To fulfill this requirement, the policies performance team has initiated a process requiring all police units to sendin detailed crime reports one week before the end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics will be approved by the police before being released for publication.
Required by the local authority. The statistics will be approved by the police board before released for publication.
From the perspective of the police force, what would be considered a) an external event and b) internal event?
To fulfill this requirement, the policies performance team has initiated a process requiring all police units to sendin detailed crime reports one week before the end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics will be approved by the police before being released for publication.
Required by the local authority. The statistics will be approved by the police board before released for publication.
From the perspective of the police force, what would be considered a) an external event and b) internal event?
正解：D
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A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.
Which model would support this approach to building a process map?
Which model would support this approach to building a process map?
正解：B
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An organisation has an internal core IT section that delivers the infrastructure service to meet business demand. Application management is delegated to individual branches, which are located workwide. However, these application have to take into account infrastructure constraints.
On the recommendation of the business analyst, the IT director proposed a standard approach to business process documentation.
What will be then MAIN benefit of this approach to the organization?
On the recommendation of the business analyst, the IT director proposed a standard approach to business process documentation.
What will be then MAIN benefit of this approach to the organization?
正解：B
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