User-Experience-Designer無料問題集「Salesforce Certified User Experience Designer」

質問 1

Cloud Kicks is displaying Knowledge articles on a site with a colored background. A UX Designer is asked to evaluate Web Content Accessibility Guidelines (WCAG) level AA for normal text.
What is the minimum color contrast ratio that would pass these guidelines?

（A）At least 7.0:1

（B）At least 4.5:1

（C）At least 3.0:1

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 2

Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?

（A）Experience Cloud

（B）Marketing Cloud

（C）Service Cloud

（D）Sales Cloud

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

A UX Designer has completed usability testing on a newly designed case management system and has gathered many observations from the test participants.
What should the UX Designer consider while presenting the findings?

（A）Report only the new issues, and omit already known bugs.

（B）Be specific about the issues testers encountered.

（C）Include the names of participants in the report.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

Cloud Kicks has updated its logo and wants it prominently displayed on its Digital Experience site.
Where does their UX Designer need to code to update the logo?

（A）Email templates

（B）Page headers

（C）Visualforce pages

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

Cloud Kicks' support agents needto interact with customer information stored in several different objects when handling cases submitted from their web form.
In which two ways could the agent experience be made more efficient? Choose 2 answers

（A）Complete relevant information about the customer using Lightning Record Pages.

（B）Design custom Lightning Web Components for the customer to complete.

（C）Use Salesforce Flow to help complete fields required for case closure.

（D）Open links in new windows when agents click on details from case widgets.

正解：A、C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 6

Cloud Kicks' Sales team needs In-App Guidance for key functions and processes so they can maximize their time.
In which way should a UX Designer customize the Salesforce Help Menu to meet this request?

（A）Provide links to external resources, such as training videos or a company dictionary.

（B）Show a site map of all the content.

（C）Create a docked prompt based on new feature rollouts.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

A UX Designer atCloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?

（A）Ask a manager or superior to doit.

（B）Let them know the designer is the expert.

（C）Hand them a printout of the design

（D）Invite them to user testing.

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 8

A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which business outcomes represent these values?

（A）Inclusive recruitment, lower market share, and less employee turnover

（B）Critical investing, more employee turnover, and greater market share

（C）Economic growth, greater market share, and less employee turnover

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?

（A）Replace field labels with placeholder text.

（B）Improve form security by adding a challenge-response test.

（C）Create a three-column grid to reduce the form length.

（D）Add section headers to visually separate fields into groups.

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud and will help guide discovery.
Which three outputs of the discovery process should be prepare
Choose 3 answers

（A）Journey Maps

（B）User Personas

（C）interactive Prototypes

（D）High-Fidelity Mock-ups

（E）High-Level Wireframes

正解：A、B、E 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style.
Which Salesforce solutions should be implemented to help CK deliver consistently branded content at every touchpoint?

（A）A Distributed Marketing and Journey Builder

（B）Email Builder and Customer 360

（C）Service Cloud and Letterhead

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

How should a UX designer differentiate between a voice and a tone?

（A）Voice reflects the character and tone is one's strength

（B）Voice reflects the expression and the tone is the way one designs

（C）Voice reflects the personality and tone is the way ones speaks

（D）Voice reflects the frequency and tone is one's pitch

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 13

Which two would be considered responsive design best practices?
Choose 2 answers

（A）Utilize pop-up windows.

（B）Minimize page weight.

（C）Specify breakpoint sizes.

（D）Use separate URLs per device.

正解：B、C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 14

Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as(Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?

（A）Field-level security

（B）Object Permissions.

（C）Permission Set.

（D）Custom Lightning Component.

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 15

A UX Designer wants to customize the end user's Salesforce app experience.
Which administrative capability should be used for mobile navigation menu setup?

（A）Menu tabs can be based on different user types.

（B）Menu tabs visibility is based on user location.

（C）Menu tabs can be Visualforce and Lightning pages.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 16

Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people.
How should the design be approached?

（A）Design a mobile-responsive solution to be used with Mobile Publisher.

（B）Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.

（C）Optimize for color contrast-ratio and screen-reading technology.

（D）Ensure all text is black to maximize readability.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 17

Cloud Kicks wantsto represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?

（A）Path

（B）Progress indicator

（C）Activity Timeline

（D）Scoped Tabs

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 18

A UX Designer is evaluating whether to perform a moderated or unmoderated usability study on their prototype solution to gain user feedback.
Which reason would lead the designer to choose a moderated study?

（A）Sessions can be completed at any time and anywhere.

（B）It is less expensive and time-consuming to conduct.

（C）Follow-up questions can be asked to obtain further information about the issues participants may encounter.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

User-Experience-Designer 無料問題集「Salesforce Certified User Experience Designer」

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