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CBAP認定試験は、要件分析と設計、エンタープライズ分析、業務プロセスモデリング、ステークホルダー管理など、ビジネス分析に関連する広範なトピックをカバーしています。この試験は、少なくとも5年間のビジネス分析の経験を持ち、専門職の原則と実践に深い理解を持っている個人を対象としています。また、この試験は、候補者が自分の知識を実世界の状況に適用し、分析に基づいて適切な判断と推奨を行う能力をテストするよう設計されています。
質問 # 114
You are the business analyst for your organization and are working on prioritizing the project requirements.
Management has asked you to prioritize the requirements based on the cost-benefit analysis for the requirements' value to the organization.
What basis for prioritization are you using in this instance?
- A. Stakeholder agreement
- B. Likelihood of success
- C. Urgency
- D. Business value
正解：D
解説：
Business value is a basis for prioritizing requirements that considers the benefits and costs of each requirement to the organization. It helps to identify the most valuable requirements that can deliver the highest return on investment. Business value can be measured in terms of revenue, cost savings, customer satisfaction, market share, competitive advantage, or other criteria that are relevant to the organization's goals and objectives. References:
* Certified Business Analysis Professional (CBAP) Handbook, page 6, section 4. Review the Exam Blueprint, Table 4.1: BABOKGuide Knowledge Areas and Tasks
* BABOKGuide v3, page 33, section 4.2 Prioritize Requirements
* Tips for Earning a Business Analysis Certification, section 3. Leverage a variety of study resources
質問 # 115
Which of the following document is created first after project is awarded and statement of work is handed over to the project manager?
- A. WBS dictionary
- B. Project charter
- C. Work breakdown structure (WBS)
- D. Project scope statement
正解：B
質問 # 116
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality. Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
A BA suggests interviewing employees to elicit user requirements and then performing a gap analysis to identify solution customization requirements. However, the sponsor believes that it will be a waste of time because the employees do not know how the process should work in the future. The sponsor expects the solution to help shape their process and wants to start with the solution as is, amending it as necessary based on the user feedback.
What should the BA do?
- A. Deploy the current solution and survey users for improvement proposals.
- B. Collect the requirements from the sponsor and domain subject matter experts.
- C. Utilize the solution in a test environment with actual data to elicit feedback.
- D. Explain the benefits of interviews to the requirements elicitation process.
正解：C
質問 # 117
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement.
What type of a factor does the 60 day implementation represent?
- A. Schedule constraint
- B. Business constraint
- C. Technical constraint
- D. Assumption
正解：B
質問 # 118
The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation.
Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?
- A. Solution scope
- B. Change request
- C. Stakeholder list
- D. Business need
正解：B
質問 # 119
Which of the following is a visual decomposition of the program scope and the resources needed in order to create the things defined within the program scope?
- A. Budgeted Cost of Work Scheduled (BCWS)
- B. Resource breakdown structure (RBS)
- C. product breakdown structure (PBS)
- D. Work Breakdown Structure (WBS)
正解：B
質問 # 120
Which one of the following terms is not a business analysis planning and monitoring approach?
- A. Decision analysis
- B. Structured walkthroughs
- C. Process modeling
- D. Requirements elicitation
正解：D
解説：
Explanation/Reference:
Explanation:
質問 # 121
You are the business analyst for your organization. A customer has approached your organization and is requesting that your company create new software for them that will help them collect customer information.
In regard to enterprise analysis this business needs stems from which one of the following need generation approaches?
- A. External drivers
- B. Top-down
- C. Bottom-up
- D. Middle management
正解：A
解説：
Enterprise analysis is a knowledge area that describes the business analysis activities that take place for an enterprise to identify business opportunities, build a business architecture, determine the optimal project investment path for the enterprise and implement new business and technical solutions1. Enterprise analysis can be triggered by different need generation approaches, such as bottom-up, external drivers, middle management, or top-down2. In this case, the business need stems from external drivers, which are factors outside the organization that influence its performance, such as customers, competitors, regulations, or market trends3. A customer requesting new software for collecting customer information is an example of an external driver that creates a business need for the organization. The organization should conduct enterprise analysis to understand the customer's requirements, assess the current capabilities and gaps, evaluate the feasibility and risks of the proposed solution, and define the business case and scope for the project. References:
* What is Enterprise Analysis: does it differ from Enterprise Architecture?
* [Enterprise Analysis - Business Analyst Training]
* [External Drivers: Definition & Examples - Video & Lesson Transcript | Study.com]
質問 # 122
You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements. The following are the three categories of risk tolerance associated with the stakeholders except for which one?
- A. Mitigation
- B. Neutrality
- C. Risk-seeking
- D. Risk-aversion
正解：A
質問 # 123
After determining mat the enterprise culture was the driving force behind recent solution change decisions a business analyst (BA) has decided to conduct an enterprise-wide cultural assessment. What information can the 8A expect to learn from the results?
- A. Whether the stakeholders view the solution as something beneficial
- B. That internal dependencies limit the performance of the entire solution
- C. Whether there will be an organizational impact as a result of the change
- D. That changes to the enterprise culture will better drive its actions
正解：A
質問 # 124
A local manufacturer that serves about 1000 retail stores is experiencing a slow yet steady decrease of its customer base over the last couple of years. Attributing the situation to increased competition, management has hired a team of sales representatives to attract new clients and promote the manufacturer's products. However, after four months there is still no progress.
Management has engaged a business analyst (BA) to investigate this issue.
What should the BA do first?
- A. Identify appropriate training providers and send out a request for proposal
- B. Perform market research to identify on which competitive advantages the sales team should focus
- C. Create a training program to close potential skill gaps for the sales team
- D. Review historic sales and related data to understand what is happening to the customer base
正解：B
質問 # 125
One of the processes within requirements analysis is to prioritize requirements. As a business analyst why would you ever want to prioritize requirements?
- A. You may need to determine which requirements are most critical so additional risk analysis can be completed on those requirements.
- B. You may need to determine which requirements are most critical so the analysis and implementation efforts focus on the most critical requirements.
- C. You may need to determine the schedule for each requirement.
- D. You may need to determine the cost of each requirement.
正解：B
解説：
Section: Volume A
Explanation/Reference:
質問 # 126
A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper based process. A few years ago, the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software. During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements The company stopped the effort and incurred a 1500.000 USD loss on the cost of the software.
This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder The Director of Human Resources is still bitter about the last effort because the process stopped.
During a design review meeting to discuss the future state, all stakeholders are in agreement except the Director of Human Resources. Who makes the final decision?
- A. The BA
- B. The sponsor
- C. Those identified in the governance approach
- D. All stakeholders must be in complete agreement
正解：C
解説：
The governance approach defines the roles and responsibilities of the stakeholders involved in the business analysis activities, including who has the authority to make decisions and approve deliverables. In this case, the Director of Human Resources is not the decision maker, but one of the stakeholders who needs to be consulted and informed. The final decision should be made by those who have the decision-making authority as per the governance approach, which may include the sponsor, the Director of Finance, or other senior managers. References:
* CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 2: Business Analysis Planning and Monitoring, page 67
* BABOK Guide, Version 3, Section 2.4: Governance, page 29
質問 # 127
Which of the following requirement attributes lacks any ambiguous characteristics?
- A. Unambiguous
- B. User Requirements Document (URD)
- C. Understandable
- D. Urgency
正解：C
解説：
Explanation/Reference:
Explanation:
質問 # 128
Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions. What type of observation technique is Martha completing?
- A. Passive
- B. Active
- C. Shadowing
- D. Usage consideration
正解：A
解説：
Explanation/Reference:
Explanation:
質問 # 129
In a requirements elicitation effort, the business analyst (BA) needs to define boundaries for business domains, categorize and create a hierarchy of items, and show data sources and their relationships for specific audiences.
Which of the following modeling formats should the BA use?
- A. Prototype
- B. Matrices
- C. Diagrams
- D. Graphics
正解：C
解説：
Explanation
Diagrams are visual representations of information that can be used to define boundaries for business domains, categorize and create a hierarchy of items, and show data sources and their relationships for specific audiences. Diagrams can include various types of models, such as context diagrams, class diagrams, data flow diagrams, entity relationship diagrams, use case diagrams, and swimlane diagrams. Diagrams can help the BA to communicate complex information in a clear and concise way, and to elicit, analyze, and validate requirements with stakeholders. References: CBAP Handbook, CBAP Study Guide, BABOK Guide
質問 # 130
The BA is working on the design options for the future state at the martial arts organization. There are several design elements that need to be considered for the future state. Which of the following design elements does the Activity Diagram address?
- A. Business policies and business rules
- B. Business processes to be performed and managed
- C. People who operate and maintain the solution
- D. Operational business decisions to be made
正解：B
解説：
Explanation
An activity diagram is a technique that is used to model the dynamic aspects of a system or a domain. It shows the sequence and conditions of the actions (or activities) that are performed by the actors or components involved in a business process or a use case. An activity diagram can also show the inputs, outputs, and resources required for each action, as well as the exceptions and alternative paths that may occur. An activity diagram can help to identify and analyze the business processes that need to be performed and managed in the future state of the solution. References: The answer can be verified from the following sources:
A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 3, Chapter 9: Data Modeling, p. 326-331; Chapter 10: Data Flow Diagrams, p. 336-339; Chapter 10: Activity Diagrams, p.
340-343.
Business Analysis for Practitioners: A Practice Guide, Chapter 5: Requirements Analysis and Design Definition, p. 125-126, 131-132.
質問 # 131
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