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質問 # 90
What is a key objective of ,Process Discovery,?
Response:
- A. Optimizing a business process through simulation alternatives
- B. Identifying ,Business Stakeholders, and ,Subject Matter Experts,
- C. Making explicit the current business process performed
- D. Transforming an existing process into an executable format
正解：C
質問 # 91
How could a competitor be described in BMM?
Response:
- A. Market
- B. Actor
- C. Threat
- D. Influencer
正解：D
質問 # 92
Which element represents an inclusive gateway in BPMN?
Response:
- A. Option C
- B. Option D
- C. Option B
- D. Option A
正解：A
質問 # 93
Pizza company wants to develop their own BSC. Which approach should they adopt?
Response:
- A. Bottom up approach
- B. Horizontal approach
- C. Top down approach
- D. Process-centric approach
正解：C
質問 # 94
Which is an alternative representation to the given process?
Response:
- A. Option C
- B. Option D
- C. Option B
- D. Option A
正解：A
質問 # 95
The PCF uses a numbering scheme associated to levels. What are they?
Response:
- A. Process Types, Process Categories, and Decompose processes
- B. Fulfillment Process, Assurance Process, Billing Process, and Operations Support and Readiness Core Process
- C. Category, Process Group, Process, and Activity
- D. Strategic, Operational, and Tactical levels
正解：C
質問 # 96
Pizza Co. hired Trisotech to design a new "Customer Order Taking" process. The first activity of the BPM consultant should be to...
Response:
- A. Build and submit a project plan.
- B. Understand the objectives of the sponsor.
- C. Collect the performance data of the actual process.
- D. Ensure that IT will not influence the initiative.
正解：B
質問 # 97
Which graphical element represents a BPMN Activity?
Response:
- A.
- B.
- C.
- D.
- E.
正解：E
質問 # 98
In an effort to reduce costs, a furniture retailer decides to close 17 retail stores. Which role does the organization unit "Retailer" play with respect to the strategy "Close 17 retail stores"?
Response:
- A. It acts as the owner of the strategy
- B. It establishes the strategy
- C. It determines the strategy
- D. It identifies the strategy
正解：B
質問 # 99
What is a Balanced Scorecard?
Response:
- A. An action plan
- B. A business strategy
- C. A financial system
- D. A management framework
正解：D
質問 # 100
The VP of Marketing of Pizza Company just finalized its marketing strategy. Which of the following statements best describe what is a marketing strategy, according to generally accepted reference material?
Response:
- A. A method to connect products/services with the customer.
- B. A classification of a market into distinct groups or subsets.
- C. A method setting metrics and indicators to measure customer acceptance of products/services.
- D. A philosophy on concentrating the resources on the greatest opportunities and focusing on the needs and demands of the customers.
正解：D
質問 # 101
The Pizza Company Project Manager, responsible for the construction and set-up of a new outlet in the Montreal area, just reviewed and analyzed in detail the status and variances of the actual progress of this project from its project plan.
In which ,Process Stage, is the project in, at this point of time?
Response:
- A. Planning
- B. Executing
- C. Controlling
- D. Closing
正解：C
質問 # 102
Which aspect best fits the systems thinking discipline?
Response:
- A. Abstraction and complexity
- B. Communication and presentation
- C. Product development and operation
- D. Simulation and optimization
正解：A
質問 # 103
What is a project?
Response:
- A. An endeavour supported by a strictly defined and static scope.
- B. An endeavour independent of other endeavours having the same characteristics or not.
- C. A temporary endeavour to create a unique product, service or result.
- D. A series of structured activities that end exclusively when the product, service or result is created.
正解：C
質問 # 104
Which statement is a ,Business Process Management, principle?
Response:
- A. Business processes should be automated by a BPMS
- B. Business processes should be considered for all enterprise decisions
- C. Business processes should be continuously improved
- D. Business processes should be documented
正解：C
質問 # 105
Which is the primary goal of BPMN?
Response:
- A. Provide a notation that is readily understandable by all business users
- B. Provide a notation to fully model processes. decisions and data.
- C. Replace previous OMG Process Modeling Specifications.
- D. Replace BPEL and other XML languages designed for the execution of business processes.
正解：A
質問 # 106
What statement is correct?
Response:
- A. The BPMN specification includes the specification of BPEL4WS.
- B. BPEL4WS is a machine executable process language.
- C. BPMN 1.1 is a shortcut for Business Process Model and Notation.
- D. BPMN is a notation only for business people.
正解：B
質問 # 107
Which of the following statements refers to a requirement in ISO 9001?
Response:
- A. Facilitating continual improvement
- B. Reducing the development cycle
- C. Creating a plan for change
- D. Respecting people
正解：A
質問 # 108
What are top-level elements of the end area?
Response:
- A. Business rules, business processes, organization unit
- B. Mission, course of action, directive
- C. Assessment, influencer
- D. Vision, desired result
正解：D
質問 # 109
The Six Sigma methodology is applied by highly trained practitioners who complete improvement projects. What is the role of a Champion?
Response:
- A. Responsible for Six Sigma implementation across an organization
- B. Ensure consistent application of Six Sigma across departments and functions
- C. Act as in-house coaches on Six Sigma
- D. Apply Six Sigma methodology to specific projects
正解：A
質問 # 110
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