[2025年12月] 確実合格する有効な方法Pegasystems試験問題集でPEGACPDC25V1試験学習ガイド
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質問 # 13
MyCo,a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFonel4 Pro offer is prioritized over other offers7
- A. Increase the context weight of the MyFone 14 Pro offer.
- B. Increase the business weight of the MyFone 14 Pro offer.
- C. Increase the starting propensity of the MyFone 14 Pro offer.
- D. Increase the business value of the MyFone 14 Pro offer.
正解：B
質問 # 14
A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.
If you re-implement this requirement by using the always-on outbound customer engagement paradigm, how do you approach this scenario?
- A. Create an action with a flow that contains two Send Email shapes, one for each email. Set appropriate wait times between the shapes.
- B. Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email.
- C. Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies.
- D. Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments.
正解：C
解説：
The always-on outbound customer engagement paradigm relies on AI to select the best action for each customer at any given time, based on their profile, context, and behavior. You do not need to create separate segments or schedules for different offers or timings. You can configure the primary schedule to run daily and let the AI choose the best action based on engagement policies, such as contact policies, eligibility rules, suitability rules, and arbitration. The AI will also learn from the customer responses and optimize the action selection over time.
質問 # 15
U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suitability
- B. Applicability
- C. Eligibility
- D. Suppression rules
正解：D
解説：
Suppression rules are used to prevent customers from seeing offers that are not relevant or appropriate for them. For example, if a customer already has a higher value card, they should not see a lower value card offer.
Therefore, suppression rules are the most likely condition that prevents Anna from seeing the new Rewards card offer. Verified References: [Pega Decisioning Consultant | Pega Academy]
質問 # 16
A declsioning architect wants to use the customer properties Gender and MonthlyAverageUsage in a Data Join component. Which decision component is required to enable access to these properties?
- A. None, properties are always available.
- B. Set Property.
- C. Proposition Data.
- D. Data Import.
正解：A
質問 # 17
U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer on its website to the qualified customers. In preparation, the action, the treatment, and the real-time container are already created.
As a decisioning architect, you need to verify the configurations in the Channel tab of the Next-Best-Action Designer to enable the website to communicate with Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you ensure are complete in the Channel tab of the Next-Best- Action Designer? (Choose Two)
- A. Enable a web channel.
- B. Add contact policy rules.
- C. Define the starting population.
- D. Map the real-time container to a business structure level.
正解：A、D
解説：
To achieve this requirement, you need to ensure that two tasks are complete in the Channel tab of the Next- Best-Action Designer: enable a web channel and map the real-time container to a business structure level. A web channel is a type of channel that allows you to deliver actions and treatments to your customers through your website or web app. You need to enable a web channel and configure its settings, such as authentication, security, and response format. A real-time container is a configuration that defines how to deliver actions and treatments to a specific channel. You need to map the real-time container that contains the Reward Card offer to a business structure level, such as Top-level or Issue-level, so that it can be available for delivery through the web channel. Verified References: [Pega Academy - Decisioning Consultant - Configuring channels],
[Pega Academy - Decisioning Consultant - Configuring real-time containers]
質問 # 18
Regional Bank has a fully implemented 1:1 customer engagement solution that is in the business-as-usual phase. A business user from this bank identifies the need for a new promotional offer for customers who regularly use mobile banking services. The user has detailed requirements including eligibility criteria, treatment messaging, and implementation timeline.
Which process should the business user follow to implement the new action?
- A. Use the bulk import functionality to upload the action configuration from a spreadsheet
- B. Contact the IT department to develop the action artifacts outside the standard workflow
- C. Access the Customer Decision Hub portal directly and create the action on the Action landing page
- D. Create a change request specifying action details, which will then be processed by NBA specialists
正解：D
質問 # 19
Acme Retail uses Pega Customer Decision Hub to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.
Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?
- A. Scenario Planner
- B. CDH Assistant
- C. Value Finder
- D. Application Overview
正解：C
質問 # 20
MyCo, a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?
- A. Increase the context weight of the MyFone 14 Pro offer.
- B. Increase the business weight of the MyFone 14 Pro offer.
- C. Increase the starting propensity of the MyFone 14 Pro offer.
- D. Increase the business value of the MyFone 14 Pro offer.
正解：B
解説：
The business weight is a parameter that allows you to manually adjust the priority of an offer based on your business objectives and preferences. The business weight is multiplied by the business value and the propensity to calculate the final priority score of an offer. A higher business weight means a higher priority score, making the offer more likely to be selected and presented to the customer. Therefore, if you want to boost an offer, you can increase its business weight. Verified References: Pega Decisioning Consultant | Pega Academy
質問 # 21
A revision manager needs to deploy changes from the business operations environment to production. The NBA Specialist has completed all build tasks and validated the generated artifacts. The team lead has promoted the change request to the revision manager for deployment processing.
Which step should you take to push the changes to production?
- A. Create a new change request to specifically address the deployment step
- B. Deploy the change request to production before closing It in 1:1 Operations Manager
- C. Access Revision Management in Pega Customer Decision Hub portal, review the change request, and push to deployment
- D. Return the change request to the NBA Specialist for integration testing
正解：C
質問 # 22
Myco Bank, a retail bank, uses the Customer Engagement Blueprint to design personalized customer journeys. The bank wants to better understand its diverse customer base to create more targeted engagement strategies.
What key achievement does the Personas stage provide for Myco Bank when implementing with Customer Engagement Blueprint?
- A. Defining the overall business objectives and strategic framework for customer engagement.
- B. Creating representative customer segments that enable targeted and personalized engagement strategies.
- C. Configuring the technical data structure required for personalized customer interactions.
- D. Establishing consistent communication standards and visual identity across all customer touchpoints.
正解：B
質問 # 23
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?
- A. Suppression rules
- B. Outbound channel limits
- C. Applicability rules
- D. Volume constraints
正解：D
解説：
Volume constraints allow you to limit the number of times an action is presented to customers across one or more channels. You can use volume constraints to implement a policy that restricts the number of emails sent per day. Outbound channel limits are used to limit the number of customers contacted per channel per run, not per day. Suppression rules are used to exclude customers from receiving an action based on certain conditions, such as opt-out preferences or recent purchases. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times the action is presented. Verified References: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints
質問 # 24
MyCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers.
The marketing team needs to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Select a different audience sample with a similar profile.
- B. Select the Refresh the audience checkbox.
- C. Run the starting population segment daily.
- D. Trigger an external Extract-Transform-Load (ETL) process.
正解：B
質問 # 25
U+ Bank is promoting a new premium credit card with an 18% APR to its existing customers. To protect customer value, the bank wants to avoid offering this card to customers who already hold a credit card with a lower Interest rate (12% APR or below).
Which engagement policy condition type should you use to exclude customers with lower-interest cards from receiving the premium offer?
- A. Applicability
- B. Eligibility
- C. Action-level Suitability
- D. Suitability
正解：D
質問 # 26
U+ BankT a retail bank, uses Pega Customer Decision Hub to manage various business changes throughout their operations The bank's team members need to understand which change request type to use tor different business scenarios they encounter Select each change request type on the left, and drag it to the matching scenario descriptions on the right:
正解：
解説：
Explanation:
質問 # 27
What is the name of the property that the system computes automatically when you use an Adaptive Model decision component?
- A. Rank
- B. Propensity
- C. Priority
- D. Order
正解：B
解説：
Propensity is the name of the property that the system computes automatically when you use an Adaptive Model decision component. Propensity is a measure of how likely a customer is to accept an action, based on their past behavior and profile. An Adaptive Model component uses machine learning to calculate the propensity for each action and store it in a property with the same name as the action. Verified References: Pega Academy - Decisioning Consultant - Using adaptive models
質問 # 28
U+ Bank, a retail bank, uses the Business Operations Environment to perform business changes. The team members of the Business Content team and Enterprise Capabilities team perform several roles in the change management process.
Select each role on the left and drag it to the task descriptions to which the role corresponds on the right.
正解：
解説：
A close-up of a task AI-generated content may be incorrect.
質問 # 29
MegaRetail Solutions has successfully created and approved their brand voice in Pega 1:1 Operations Manager. They have also established global directives for style, grammar, language, and compliance. Now they want to ensure that their Pega GenAI system uses this brand voice to generate marketing treatments that also maintain consistency with their established guidelines.
How will MegaRetail Solutions' approved brand voice be applied in their content generation process?
- A. Brand voice replaces global directives for streamlined content creation
- B. Global directives override brand voice settings for compliance requirements
- C. Brand voice applies only to manually created content, not automated generation
- D. The system uses brand voice with global directives for consistent content generation
正解：D
質問 # 30
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