Avaya ACDS 37820X最新問題集で2023年12月21日
2023年最新の問題をマスター！Avaya ACDS合格目指そう！37820Xリアル試験問題集！
Avaya 37820X試験に備えるためには、Avaya製品とソリューションについての堅固な理解が必要です。また、中規模ビジネス向けのAvayaソリューションの設計と実装の経験が必要です。トレーニングコース、学習ガイド、練習問題など、この試験に備えるための多くのリソースがあります。この試験に備えることで、個人はAvayaソリューションの専門知識を証明し、IT分野でのキャリアを進めることができます。
試験は、複数のセクションに分かれており、それぞれが個人の知識とスキルの異なる側面をテストするように設計されています。これらのセクションには、Midsize Solution Overview、Solution Design、Solution Implementation、Solution Managementが含まれます。各セクションは、個人がAvayaのMidsize Solutionを効果的に設計、実装、管理する能力をテストするように設計されています。
質問 # 25
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. No additional Information Is needed
- B. Whether they will need recording
- C. Whether they need web collaboration
- D. The number of participant-.
- E. The number of conferences per month
正解：A、B、E
質問 # 26
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- B. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- C. IP Office uses many of the same components and applications such as SBCE and System Manager.
- D. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
正解：C
質問 # 27
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. Web Chat
- B. Predictive Outbound
- C. MMS Text Messages
- D. Scanned Documents
正解：A、D
解説：
Explanation
https://downloads.avaya.com/css/P8/documents/101059091
質問 # 28
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 15 Standard licenses; since HA Is included with the Standard license
- B. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
正解：A
質問 # 29
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
- B. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- C. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
正解：C
質問 # 30
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 15 Standard licenses; since HA Is included with the Standard license
- B. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
正解：A
質問 # 31
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. HTML based call accounting reports
- B. Centralized management of wired network switches
- C. Meet-me audio conferencing
- D. On demand call recording and reporting for any user
正解：B
質問 # 32
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Create a version of this diagram for each location.
- B. Add the specific product names for components in your solution.
- C. Cross out functionality not requested by the customer.
- D. Add In quantities for each of the components in your solution.
正解：C
質問 # 33
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
- A. Only Owner/Admin level users can share files.
- B. File sharing is not a capability within Avaya Spaces.
- C. Only Member level users and above can share files.
- D. All levels of users can share files.
正解：A
質問 # 34
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
- A. IP Office tracks that information and It Is provided In a CSV format.
- B. IP Office does not track that Information but It is available using a third-party call accounting application.
- C. IP Office tracks that information and It can be reviewed using the built-in reports.
- D. IP Office does not track that information but it is available with a call center application.
正解：C
質問 # 35
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
- A. Communication Control Toolkit
- B. Outbound Campaign Management Tool
- C. Orchestration Designer
- D. Proactive Outreach Manager
正解：B
質問 # 36
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Avaya Equinox Attendant
- B. Avaya IX Workplace Client
- C. IP Office Web Client
- D. Vantage Connect Client
正解：B
質問 # 37
With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
- A. They can host online video conferences with a maximum of 15 participants.
- B. They can have direct online video calling but no video conferences.
- C. They can host online voice conferences with a maximum of 15 participants.
- D. They can host online video conferences with a maximum of 5 participants.
正解：A
質問 # 38
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 200 Telephony users and 435 UC users
- B. 400 Telephony users and 235 UC users
- C. 210 Telephony users and 425 UC users
- D. 410 Telephony users and 225 UC users
正解：A
質問 # 39
Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
- A. Employees are requesting company provided mobile devices.
- B. Employees want access to tools to be more self-sufficient.
- C. The number of users outside of the office is increasing.
- D. More tech savvy workers are working in the midsize segment.
正解：D
質問 # 40
Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?
- A. it adds a subset of one-X Portal functionality to the Outlook window.
- B. It adds Avaya IX Workplace Client functionality to the Outlook window.
- C. It adds Outlook access to the Avaya IX Workplace Client for IP Office.
- D. it adds Outlook access to the one-X Portal desktop.
正解：D
質問 # 41
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