BCS PC-BA-FBA-20日常練習試験は2026年最新のに更新された82問あります
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質問 # 15
On a business process model, how are hand-offs represented?
- A. By the process flow crossing from one swimlane to another.
- B. By process flow lines crossing each other
- C. By a decision point.
- D. By a task spanning multiple swimlanes.
正解：A
解説：
A business process model uses swimlanes to represent different roles, departments, or systems involved in a process. Hand-offs occur when responsibility for a task is transferred from one role or department to another.
Key Considerations:
Process Flow Lines Crossing Each Other: Crossing lines do not indicate hand-offs; they simply show the sequence of tasks.
Decision Point: A decision point represents a choice or branching in the process, not a transfer of responsibility.
Task Spanning Multiple Swimlanes: A single task spanning multiple swimlanes is uncommon and does not represent a hand-off.
Process Flow Crossing Swimlanes: When a process flow crosses from one swimlane to another, it indicates that responsibility for the task has been handed off to a different role or department.
Evaluation of Each Option:
A . By process flow lines crossing each other:
Crossing lines are unrelated to hand-offs and may simply indicate parallel tasks.
Conclusion: This is not correct .
B . By a decision point:
Decision points represent choices or conditions, not transfers of responsibility.
Conclusion: This is not correct .
C . By a task spanning multiple swimlanes:
Tasks typically belong to a single swimlane, so this is not a valid representation of hand-offs.
Conclusion: This is not correct .
D . By the process flow crossing from one swimlane to another:
This accurately represents a hand-off, as it shows the transfer of responsibility between roles or departments.
Conclusion: This is correct .
Final Recommendation:
Hand-offs are represented:
D . By the process flow crossing from one swimlane to another.
質問 # 16
Which two 'P's contribute to the POPIT holistic model?
- A. Processes and Purpose
- B. Projects and People
- C. People and Processes
- D. Projects and Purpose
正解：C
解説：
The POPIT model is a holistic framework used in business analysis to ensure that all aspects of the business system are considered when investigating a situation or implementing a change. The acronym stands for People, Organisation, Processes, Information, and Technology. Therefore, the two 'P' components of the model are People and Processes. 'People' relates to skills, motivation, job roles, and culture. 'Processes' refers to the defined procedures, activities, and tasks carried out to deliver the business service. Ensuring that changes are successful requires addressing all five components, as a change in one area (e.g., a new IT system) invariably impacts the other areas (e.g., the skills of the People, or the Information required).
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Holistic View of the Business System, POPIT Model)
質問 # 17
An analyst has asked a user to describe each step in a task as they perform it.
Which of the following investigation techniques is the analyst using?
- A. Protocol analysts.
- B. Interviewing.
- C. Activity sampling
- D. Ethnographic study.
正解：A
質問 # 18
Which of the following statements about outsourcing of systems development is correct?
- A. It has eliminated the need for effective contract management between the customer and the supplier of the outsourcing.
- B. It has meant that it is no longer necessary for analysts to define rigorous, accurate and complete user requirements.
- C. It has been a significant catalyst in organisations for the development of a business analysis function.
- D. It has meant that the programming of solutions is usually undertaken in countries where labour costs are high.
正解：C
質問 # 19
Which of the following requirements elicitation techniques is ineffective at defining the future requirements of a system?
- A. Scenario analysis.
- B. Workshops.
- C. Prototyping,
- D. Shadowing.
正解：D
質問 # 20
A use case Place Order must always invoke a related use case Check Credit.
How is the association between the two use cases shown?
- A. By a broken, arrowed line stereotyped with the word <>
- B. By a broken, arrowed line stereotyped with the word <>.
- C. By a broken, arrowed line stereotyped with the word <>.
- D. By a solid line with no arrowhead or stereotype.
正解：C
質問 # 21
Which elements are included in a CARDI log?
- A. Costs, Assumptions, Risks, Dependencies, Issues.
- B. Constraints, Actions, Risks, Dependencies, Issues.
- C. Constraints, Assumptions, Risks, Dependencies, Identification.
- D. Constraints, Assumptions, Risks, Dependencies, Issues.
正解：A
質問 # 22
For business change to be successful, what must it be aligned with?
- A. The advantages of outsourcing.
- B. The agile approach to IT development
- C. The strategy of the organisation.
- D. The competencies of business analysts.
正解：C
解説：
Successful business change must always be aligned with the strategy of the organisation. The primary purpose of a business change initiative is to achieve a specific business objective, and these objectives are derived directly from the organisation's overall strategy. If a proposed change, whether it's a new system, a process overhaul, or an organisational restructuring, does not support the strategic goals (such as increasing market share, improving efficiency, or enhancing customer satisfaction), it is unlikely to be approved or to deliver true value. The Business Analysis approach, particularly in the initial stages of a project, focuses heavily on understanding the strategic context and ensuring that the needs being addressed are strategic needs. This alignment is crucial for the Business Case to be justifiable and for the final solution to be judged as successful, as success is ultimately measured by the achievement of strategic goals.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Strategic Context & Rationale for Business Analysis)
質問 # 23
In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?
- A. Planning activities
- B. Monitoring activities.
- C. Doing activities.
- D. Controlling activities.
正解：D
質問 # 24
When is the self-esteem of individuals affected by a change process usually at its lowest?
- A. At all points during the change process.
- B. At the end of the change process.
- C. At the start of the change process
- D. In the middle phase of the change process.
正解：D
質問 # 25
There is a requirement for an employee to enter time worked details into a computerised project reporting system. If this requirement was drawn on a use case diagram, which of the following would be correct?
- A. Employee would be the boundary, time details an actor.
- B. The computer system would be the boundary, the project reporting system a use case.
- C. Enter time details would be a use case, employee an actor.
- D. Project reporting system would be an actor, employee a use case.
正解：C
質問 # 26
A company provides a help desk facility to support users of their computer software.
How would the provision of this facility be classified on their value chain?
- A. As an Inbound Logistics activity
- B. As a Service activity.
- C. As a Technology Development activity
- D. As a Sales and Marketing activity
正解：B
質問 # 27
A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much.
How would this requirement be prioritized in the MoSCoW classification?
- A. As a 'M'.
- B. As a 'C'.
- C. As a 'W'.
- D. As a 'S'.
正解：B
質問 # 28
At a recent Board Meeting the Directors of an office fitting company ratified the company's mission as:
To meet or undercut all our competitors' prices'
Which of the following is MOST LIKELY to be the company's vision?
- A. To reduce the cost of office fitting by 5%.
- B. To be the premier office fitting company
- C. To increase the company's market share.
- D. To offer the best value office fitting service
正解：D
解説：
A mission statement defines the organization's purpose and primary objectives, often focusing on what the organization does and how it operates in the present. In contrast, a vision statement outlines the long-term aspirations of the organization-what it aims to become in the future. The mission provided-"To meet or undercut all our competitors' prices"-is focused on price competitiveness, which is a tactical approach rather than a strategic aspiration.
Let's analyze each option:
A . To offer the best value office fitting service: While this aligns somewhat with the mission, it is more of a value proposition or operational goal rather than a visionary statement. It lacks the aspirational and long-term focus that defines a vision.
B . To reduce the cost of office fitting by 5%: This is a specific, measurable objective, but it is too narrow and tactical to qualify as a vision. Visions are broader and not tied to specific metrics.
C . To increase the company's market share: Increasing market share is a strategic goal, but it is still an intermediate step toward achieving something greater. It does not capture the overarching ambition of the company.
D . To be the premier office fitting company: This option reflects a long-term aspiration and aligns with the characteristics of a vision statement. It expresses the desire to achieve leadership and excellence in the industry, which is consistent with the mission of being competitive on price while aiming for a higher status.
According to the BCS Business Analysis Framework , a vision statement should inspire and guide the organization toward its ultimate goal. Therefore, D is the most appropriate choice.
質問 # 29
Which of the following lists only includes stakeholders shown on the stakeholder wheel?
- A. Regulators, Compliance, Owners.
- B. Contractors, Partners, Suppliers.
- C. Competitors, Consumers, Providers.
- D. Competitors, Customers, Partners
正解：D
解説：
The stakeholder wheel is a framework used to categorize stakeholders based on their relationship to the organization or project. It typically includes categories such as customers, partners, suppliers, regulators, and competitors , among others.
Key Considerations:
Regulators, Compliance, Owners: While regulators and owners are valid stakeholders, "compliance" is not a stakeholder category but rather a function or responsibility.
Competitors, Customers, Partners: These are all valid stakeholder categories commonly found on the stakeholder wheel.
Competitors, Consumers, Providers: While competitors and consumers (a synonym for customers) are valid, "providers" is not a standard term used in the stakeholder wheel.
Contractors, Partners, Suppliers: Contractors are not typically included as a primary stakeholder category on the stakeholder wheel, though partners and suppliers are.
Evaluation of Each Option:
A . Regulators, Compliance, Owners:
"Compliance" is not a stakeholder category; it refers to adherence to rules or regulations.
Conclusion: This is not correct .
B . Competitors, Customers, Partners:
These are all valid stakeholder categories found on the stakeholder wheel.
Conclusion: This is correct .
C . Competitors, Consumers, Providers:
While competitors and consumers (customers) are valid, "providers" is not a standard stakeholder category.
Conclusion: This is not correct .
D . Contractors, Partners, Suppliers:
Contractors are not typically included as a primary stakeholder category on the stakeholder wheel.
Conclusion: This is not correct .
Final Recommendation:
The list that only includes stakeholders shown on the stakeholder wheel is:
B . Competitors, Customers, Partners
質問 # 30
Which of the following describes the objectives in a MOST analysis?
- A. The approach the organisation intends to take to achieve its declared mission.
- B. The goals against which the organisation's achievements can be measured.
- C. The statements declaring what the business is in and what it intends to achieve.
- D. The detailed means by which an agreed business strategy will be implemented.
正解：B
質問 # 31
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