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質問 # 34
A set of Cases records with a specific record type needs to be restricted so that only a Support manager and four Support users have access. What can you do as a system administrator to meet this requirement? * (1 Point)
- A. Create a new profile and assign the 5 users to the new profile
- B. Create a criteria-based sharing rule for the 5 users
- C. Givethe"ViewAllData"permissiontothe5mentionedusersusingpermissionsets
- D. Remove the record type access for all users except the 5 mentioned
正解：B
質問 # 35
Ursa Major Solar offers customers annual service contracts. Account owners should receive an email renewal reminder l month before their customer's planned expiration date. The administrator builds a flow to automate the process, which runs when a record is created, and tests several possible scenarios.
What win occur if the expiration date is changed from January 1 of the next year to yesterday?
- A. The Interview resumes 1 month before the original expiration date and will send the email at that rime.
- B. The Interview is rescheduled based on the expiration date and sends the email on the last day of the current month.
- C. The resume event is recalculated and the email goes out to the account owner immediately.
- D. The flow is unable to run and a flow error message Is sent to the user who Initiates the flow.
正解：C
解説：
Explanation
The resume event is recalculated and the email goes out to the account owner immediately because the flow uses a scheduled path that evaluates the expiration date field every time it changes. When the expiration date is changed to yesterday, the flow resumes immediately and executes the action of sending the email
質問 # 36
A Standard user wanted to add a value on a Picklist. Currently, the system Admin is not able to do this. What can the System Admin do?
- A. Make the user a Delegated System Admin for that Object
- B. Give the user Modify All permission
- C. Make the user a Delegated System Admin User
- D. Clone the System Admin Profile and assign it to the user for the mean time
正解：A
質問 # 37
Ursa Major Solar (UMS) wants to improve Its customers' ability to search for knowledge articles. UMS has already created categories for articles.
Which two additional chances should be made to improve search capabilities?
Choose 2 answers
- A. Promote specific search terms for specific articles.
- B. Configure Einstein Search for specific search terms.
- C. Create synonyms for specific search terms.
- D. Configure Global Search for specific search terms.
正解：A、C
質問 # 38
A Recruiting User needs to setup an object relationship between the Position Object and the Job Application Object. He needs this setup so that a Position record can be related to many Job Application records and Job Application Records can be related to many Position Records. He also needs this in a setup where deleting a Position record will delete all related Job Application records and deleting a Job Application record deletes all related Position records. What can a system administrator do to fulfill the requirement?
- A. Create a lookup relationship on both objects.
- B. Create a junction object between the Job Application and Position object.
- C. Create two master-detail relationships where both can be master and both can be detail records
正解：B
質問 # 39
The VP of Sales wants to enforce a new B2B sales process for the sales representatives. For example, if an opportunity is still in the Prospecting stage one day after the next stage is due, the Deal Status should change to Stalled and the number of deals stalled on the account should be incremented. Which two actions can an administrator use to automate this process? Choose two
- A. Workflow field update on the account
- B. Workflow Field update on the opportunity
- C. Roll-up summary field on the account
- D. Cross-object workflow field update
正解：B、C
質問 # 40
An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.
What will happen to the Sales user's record access after running this flow?
- A. Edit access will be lost to the record.
- B. Record Access remains the same.
- C. A new record owner will be assigned.
- D. Read access will be lost to the record.
正解：A
質問 # 41
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?
- A. Remove the approval process.
- B. Implement CPQ.
- C. Create a separate price book.
- D. Enable Subscriptions.
正解：C
解説：
A price book is a list of products and their prices for a specific segment of customers or market. By creating a separate price book for the special bundle deal on monitors and keyboards, AW Computing can offer different prices for these products without affecting their standard prices or requiring VP approval. The price book can also specify which products are included in the bundle and which are not. References: https://help.salesforce.
com/s/articleView?id=sf.products_pricebooks_def.htm&type=5
質問 # 42
SFB Industries have two custom objects in a master--detail relationship Total Payments & Daily Payments. If more than 3 daily payment records are added to a total payment record, a notification needs to be sent to the operations manager. How can this be achieved?
- A. Use a roll--up summary field in combination with a workflow rule and email alert
- B. Create a cross object formula field in combination with a workflow rule and email alert
- C. Create an Apex Trigger on Total Payments
- D. Setup a workflow rule with an email alert
正解：A
質問 # 43
Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
What should the administrator do to help manage the plan?
- A. Create a support process for the maintenance plan.
- B. Ensure milestones are in place for the maintenance plan.
- C. Set up and configure entitlement templates.
- D. Use Flow to automatically create and assign entitlements.
正解：C
解説：
Entitlement templates are a way to automatically create and associate entitlements with products or service contracts. They can help simplify the management of entitlements and ensure that customers receive the correct level of service. Entitlement templates can also be used to define service levels, milestones, and entitlement processes for different types of products or service contracts.
質問 # 44
Universal containers wants a summary report that displays the percemtage growth of revenue year over year.
What function should an administrator use to calculate this information?
- A. PREVGROUPVAL
- B. PRIORVALUE
- C. DATEVALUE
- D. PARENTGROUPVAL.
正解：D
質問 # 45
Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable.
What should the administrator implement to help ensure consistent formatting?
- A. Edit the standard field length to five characters.
- B. Add a help text instructing the sales rep on how to enter this field.
- C. Add a quick create function for the sales reps to use.
- D. Create a REGEX function to use in a validation rule on the field.
正解：D
解説：
REGEX is a function that allows administrators to check whether a text value matches a regular expression pattern. Regular expressions are a way to define complex patterns of characters using symbols and operators.
REGEX can be used to enforce consistent formatting for a field value by specifying the required length, characters, and separators.
質問 # 46
A user reports that a field can no longer be seen in a given page layout. What can a system administrator use in order to troubleshoot this? * (1 Point)
- A. View the system log
- B. View the Setup Audit Trail
- C. Use Field History Tracking
- D. Perform a Field Audit
正解：B
質問 # 47
Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain field are updated, the Case Owner is notified by email.
What should the administrator use to email the Case Owner?
- A. Email-to-Case
- B. Before Save Flow
- C. Outbound Message
- D. After Save Flow
正解：D
解説：
An after save flow is a type of flow that runs in the background after a record is saved and performs actions based on the record data or changes. An after save flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex trigger. In this case, you can create an after save flow that runs when a case record is updated and delivers status update email to customers based on certain criteria or conditions. References:
https://help.salesforce.com/s/articleView?id=sf.flow_trigger_types.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger.htm&type=5
質問 # 48
An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity and classification.
What should the administrator recommend?
- A. Run the standard Data Classification report.
- B. Create a custom Entity Definition and Held Definitions report type.
- C. Use the Data Classification Metadata list view.
- D. Configure a custom Data Classification and Metadata report type.
正解：A
解説：
Run the standard Data Classification report is what the administrator should recommend to the compliance team. Data Classification is a feature that allows administrators to flag where sensitive information is stored in Salesforce by assigning sensitivity and classification levels to fields. Data Classification also provides a standard report that shows field level sensitivity and classification for all fields in an org. The administrator can run this report and share it with the compliance team to meet their requirement.
質問 # 49
DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.
What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?
- A. Require MFA when users need to view and export dashboards and reports.
- B. Require a high assurance session when exporting or printing reports and dashboards.
- C. Set up an authentication provider for reports and dashboards.
- D. Require a Usemame, Password, and Security Token when logging in.
正解：B
解説：
To help ensure that users who are viewing reports and dashboards are who they say they are, DR should require a high assurance session when exporting or printing reports and dashboards. A high assurance session requires users to verify their identity using multi-factor authentication before accessing sensitive data or functionality in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.security_high_assurance_session_level.htm&type=5
質問 # 50
Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website.
Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject.
How should the system administrator modify the report meet this request?
- A. Build a row-level formula.
- B. Add a cross-filter and a with' sub-filter.
- C. Include a contains filter on Subject.
- D. Change the format to a joined report.
正解：C
質問 # 51
Leads come to universal containers from various sources and need to be assigned to the correct sales team. When a lead comes for the APAC region, it can be passed to an external partner if the sales director approves the transfer. The partner's channel manager must be notified when the partner has been assigned the lead.
At the minimum, which combination of automation tools will be needed to meet these requirements?
- A. Assignment rules, auto-response rules, and workflow rules
- B. Assignment rules, approval processes, and workflow rules
- C. Assignment rules and approval processes
- D. Assignment rules and workflow rules.
正解：B
質問 # 52
How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?
- A. Use the credit card number mask type.
- B. Define the number of mask characters.
- C. Create a validation rule to ensure the length.
- D. Enter the number of digits at the field level.
正解：C
解説：
Explanation
A validation rule is a formula that validates the data entered by a user and prevents the record from being saved if the data does not meet certain criteria. In this case, the administrator can create a validation rule to ensure that the custom encrypted field for credit card numbers has exactly 16 digits. The other options are not applicable for encrypted fields. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_encrypted_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
質問 # 53
Ursa Major Solar allows accounts to apply for loans to purchase solar panrts. Financial information will be stored in a custom object. Only finance team members should see the related financial information about the account.
What kind of field should the administrator create in the custom object?
- A. External Relationship
- B. Hierarchical Relationship
- C. Master-Detail Reiatic
- D. Lookup Relationship
正解：D
解説：
A lookup relationship is a type of field that links one object to another object. It allows you to access related data from another object and display it on a record page. A lookup relationship can be used to link the custom object that stores financial information to the Account object, so that only finance team members can see the related financial information about the account. References:
https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5
質問 # 54
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