220-1102無料問題集「CompTIA A+ Certification Exam: Core 2」

質問 1

A technician is unable to connect to a user's workstation to troubleshoot an issue. The user is able to ping the IP address of the gateway. However, the technician is unable to ping the user's device. Which of the following workstation tools should the technician use to resolve this issue?

（A）Internet options

（B）Network and Sharing

（C）Windows Defender Firewall

（D）Privacy settings

正解：B 解答を投票する

質問 2

A vendor provided installation software on a DVD-ROM. The software is not available to download on the vendor's website. The technician needs to install the software on several laptops that do not have an optical disc drive. The laptops are connected to the corporate network but are physically located at remote sites. Which of the following is the best installation method for the technician to use?

（A）Locate an external USB DVD-ROM optical disc drive, insert the DVD-ROM from the vendor into the drive, and install the software from the USB DVD-ROM optical disc drive.

（B）Use a computer that has an optical disc drive to create an ISO file from the DVD-ROM, store the ISO file on the file server, connect remotely to each laptop, and install the software on each laptop using the ISO stored on the file server.

（C）Locate an ISO file of the software from a website unrelated to the vendor, store the ISO file on the file server, connect remotely to each laptop, and install the software on each laptop using the ISO stored on the file server.

（D）Use a computer that has an optical disc drive to create an ISO file from the DVD-ROM, copy the ISO file to a USB flash drive, and install the software from the USB flash drive.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 3

A technician is following the ticketing system's best practices when handling user support requests. Which of the following should the technician do first when responding to a user support request that contains insufficient information?

（A）Document the root cause.

（B）Ask the user for clarification.

（C）Follow the system's escalation process.

（D）Keep the user updated on the progress.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 4

A technician is configuring a workstation's security settings, and the following options are available:
Account lockout policy
Group policy
Two-factor authentication
Password complexity requirements
Firewalls
User accounts
Access control lists
Antivirus software
Which of the following settings should the technician configure to deploy strong password enforcement across the enterprise?

（A）Access control lists

（B）Group policy

（C）Account lockout policy

（D）Two-factor authentication

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 5

A technician needs to configure laptops so that only administrators can enable virtualization technology if needed. Which of the following should the technician configure?

（A）AutoRun setting

（B）Guest account

（C）BIOS password

（D）Screen lock

正解：C 解答を投票する

質問 6

A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?

（A）Disable System Restore

（B）Schedule automated malware scans

（C）Scan and remove the malware

（D）Quarantine the system

正解：D 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 7

Which of the following techniques is used by a threat actor to obtain information through physical means?

（A）Brute force

（B）Evil twin

（C）Denial of service

（D）Dumpster diving

正解：D 解答を投票する

質問 8

A user identified that a program installed in a workstation does not have optional features enabled. Which of the following must the technician do to install the optional features?

（A）Goto AdministrativeTools and run Disk Cleanup.

（B）Goto AdministrativeTools and edit System Configuration.

（C）Goto Programs andFeatures, select the program, and click onChange.

（D）Goto Programs andFeatures, uninstall the program, and reinstallit.

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 9

A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?

（A）Run a startup script that removes files by name.

（B）Manually check each machine.

（C）Monitor outbound network traffic.

（D）Provide a sample to the antivirus vendor.

正解：B 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 10

A user connected an external hard drive but is unable to see it as a destination to save files. Which of the following tools will allow the drive to be formatted?

（A）Disk Management

（B）Disk Defragmenter

（C）Disk Cleanup

（D）Device Manager

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 11

A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially infect the network systems. Which of the following is the MOST effective method for dealing with this Issue?

（A）Adjusting the spam gateway

（B）Adjusting AV settings

（C）Providing user training

（D）Updating firmware for the spam appliance

正解：C 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

質問 12

A desktop support technician is tasked with migrating several PCs from Windows 7 Pro to Windows 10 Pro, The technician must ensure files and user preferences are retained, must perform the operation locally, and should migrate one station at a time. Which of the following methods would be MOST efficient?

（A）In-place upgrade

（B）Remote network install

（C）Golden image

（D）Clean install

正解：A 解答を投票する

解説: (JPNTest メンバーにのみ表示されます)

220-1102 無料問題集「CompTIA A+ Certification Exam: Core 2」

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