次の認定試験に速く合格する!
簡単に認定試験を準備し、学び、そして合格するためにすべてが必要だ。
(A)Check to see if the customer has installed any third party applications
(B)Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool
(C)Collect the thread dump for Cisco Unified CCX Engine
(D)Check the Cisco Unified CCX Serviceability Control Center
(E)Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.
(F)Talk to the customer about the deployment and usage pattern.
(A)Cisco Desktop Administrator
(B)System page on Cisco Unified Contact Center Express Administration
(C)Control Center on Cisco Unified Contact Center Express Serviceability
(D)Cisco Unified Communications Operating System Administration
(A)Any problems running the configured script will cause the default script to be executed.
(B)When the caller enters a digit in the Menu step that is not defined, the default script will be executed.
(C)When a caller does not enter a choice in a Menu step, it will execute the default script.
(D)When the caller enters a digit that is not checked in the filter of the Get Digit String step, the default script will be executed.
(A)120
(B)190
(C)50
(D)70
(A)CallSubflow step
(B)Connect step
(C)On Exception Goto step
(D)Trigger Application step
(A)2 ms
(B)50 ms
(C)10 ms
(D)80 ms
(A)The value for that variable can be supplied via Application Configuration in Application Administration.
(B)The variable can be used in conditional steps.
(C)The variable can be used to pass data to and from VoiceXML applications.
(D)The variable can be used to pass data to and from subflows.
(E)The value for that variable is defined by the calling application.
(A)the personal line of the agent to the customer
(B)a CTI port to the agent, then redirected to the customer
(C)the ACD line of the agent to the customer
(D)a CTI port to the customer
(A)mark the email as junk
(B)send the response to the supervisor for review
(C)save the response as a draft
(D)transfer the email to another CSQ
(E)transfer the email to another agent
(F)mark the email as urgent
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