無料で使えるNonprofit-Cloud-Consultantサンプル問題で100%カバー率のリアル試験問題（更新された267問あります)
今すぐダウンロード！リアルSalesforce Nonprofit-Cloud-Consultant試験問題集テストエンジン試験問題
Salesforce Nonprofit-Cloud-Consultant（SP20）試験は、Salesforce非営利クラウドの知識と、非営利団体がプラットフォームを活用して目標を達成するのを支援する能力をテストするように設計されています。この試験では、非営利運営、資金調達、プログラム管理、ボランティア管理など、さまざまなトピックをカバーしています。また、非営利団体がドナー関係や資金調達の取り組みを管理できるように設計された一連のツールであるThe Nonprofit Success Pack（NPSP）など、Salesforceの非営利固有の機能に関する知識をテストします。
Salesforce Nonprofit-Cloud-Consultant試験は、非営利団体にSalesforceソリューションを提供する専門家を対象に設計されています。この試験は、Salesforce Nonprofit Cloudプラットフォームの機能、能力、およびベストプラクティスを含む候補者の知識をテストするために設計されています。試験に合格すると、Salesforce Certified Nonprofit Cloud Consultant（SP20）の資格を取得し、非営利団体によって世界的に認められ、価値があります。
質問 # 31
A nonprofit organization wants to add any donor who gives to its Capital Fund to the Capital Campaign.
Which two steps should be taken to accomplish this?
- A. Enable the Automatic Campaign Member Management in NPSP settings
- B. Populate the Primary Campaign Source field on the Opportunity record
- C. Upload a list of all donors as Campaign Members using the Data Import Wizard
- D. Create a trigger that automatically adds any donor as a Campaign Member
正解：A、B
解説：
To automatically add donors to the Capital Campaign when they contribute to the Capital Fund, the following steps should be taken:
* Populate the Primary Campaign Source Field:
* The Primary Campaign Source field on the Opportunity record links the donation to a specific Campaign.
* This ensures that donations are tracked under the correct Campaign and allows for accurate reporting and analysis.
* Enable Automatic Campaign Member Management:
* NPSP (Nonprofit Success Pack) provides a feature for automatic campaign member management.
* This feature automatically adds donors to Campaigns based on their donations, streamlining the process and reducing manual work.
* To enable this, navigate to NPSP Settings -> Donations -> Automatic Campaign Member Management and activate the feature.
Steps to Implement:
* Step 1: Ensure that the Primary Campaign Source field is populated on the Opportunity record whenever a donation is made to the Capital Fund.
* Step 2: Enable the Automatic Campaign Member Management feature in NPSP settings to automate the addition of Campaign Members.
Benefits:
* Efficiency: Reduces the need for manual updates, saving time and effort.
* Accuracy: Ensures that all relevant donations are correctly attributed to the appropriate Campaign, improving reporting and donor management.
References:
CertGod Nonprofit Cloud Consultant study guide: "Enable the Automatic Campaign Member Management in NPSP settings and populate the Primary Campaign Source field on the Opportunity record"#22:8 source#.
質問 # 32
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?
- A. Set up a Reporting Snapshot on Opportunities.
- B. Run the NPSP Account SYBUNT and Contact SYBUNT reports.
- C. Create a matrix report bucketing the dates you wish to compare.
- D. Create a joined report showing the two years side by side.
正解：A
解説：
To compare giving at consistent points in time from year to year, the best solution is to set up a Reporting Snapshot on Opportunities. A Reporting Snapshot allows you to capture data at specific points in time and then compare it across different periods. Here are the steps to set this up:
* Create the Report:
* Create a report on Opportunities that includes the relevant data you want to capture (e.g., donation amounts, dates).
* Ensure the report filters are set to capture data for the specific time frames you are interested in.
* Create a Custom Object:
* Create a custom object to store the snapshot data.
* Add fields to this custom object that correspond to the fields in your report.
* Set Up the Reporting Snapshot:
* Navigate to Setup.
* In the Quick Find box, type "Reporting Snapshots" and select "Reporting Snapshots".
* Click "New Reporting Snapshot".
* Name the snapshot and select the source report you created.
* Select the target object (the custom object you created).
* Map the fields from the report to the fields in the custom object.
* Schedule the Reporting Snapshot:
* Set up a schedule for when the snapshot should run (e.g., daily, weekly, monthly).
* Save and activate the schedule.
By capturing the data at regular intervals, you can generate historical reports that compare giving over different years at consistent points in time.
"Set Up Reporting Snapshots" from Salesforce Help: Reporting Snapshots
"Salesforce Reporting Snapshots for Nonprofits" from Salesforce.org: Salesforce.org Guide
質問 # 33
The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)
B)
C)
D)
- A. Option A
- B. Option D
- C. Option C
- D. Option B
正解：D
解説：
https://www.freecram.com/question/Salesforce.Nonprofit-Cloud-Consultant.v2020-09-19.q37/the-development-director-at-a-nonprofit-needs-to-track-grant-lifecycles-using-the-npsp-including-assignin
質問 # 34
A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities. Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?
- A. NPSP Advanced Mapping
- B. B28 Marketing Analytics
- C. Salesforce Reports
- D. Insights Platform Data Integrity
正解：C
質問 # 35
A nonprofit organization wants to track all donations that go to a specific, designated fund. How should a consultant solution for this use case?
- A. Create an Opportunity record type, called "Funds" and then create an Opportunity record for the designated fund.
- B. Create a GAU record for the designated fun.
- C. Create a custom object for to track fund accounts and then create an Account record for the designated fund.
- D. Create a GAU Allocation record for the designated fund.
正解：D
解説：
To track all donations that go to a specific, designated fund, the consultant should create a GAU Allocation record for the designated fund. Here's how to set it up:
* Create GAU Records:
* Navigate to the App Launcher and search for "General Accounting Units".
* Create a new GAU record for each designated fund.
* Link Donations to GAUs:
* When entering or importing donations (Opportunities), use the GAU Allocation section to allocate the donation amount to the relevant GAU.
* Specify the amount or percentage of the donation that should be allocated to each GAU.
* Set Up GAU Allocation:
* In the Opportunity record, scroll to the GAU Allocations related list.
* Click "New" to create a new GAU Allocation.
* Select the appropriate GAU and enter the allocation amount.
* Reporting on GAUs:
* Create reports to track donations by GAU.
* Use the GAU Allocation object in your report to filter and summarize donations by designated funds.
By using GAU Allocations, the nonprofit can effectively manage and report on restricted funds, ensuring that donations are tracked according to donor intent.
Salesforce NPSP Documentation: General Accounting Units (GAUs)
Salesforce Trailhead: Manage General Accounting Units (GAUs)
質問 # 36
A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?
- A. Check that the grace period is set up for memberships.
- B. Ensure there is a custom field created for Membership Amount and selected for membership rollups
- C. Ensure there is an Opportunity record type set up for memberships
- D. Check that the membership record type is selected for membership rollups.
正解：A、D
質問 # 37
A nonprofit organization is using NPSP Data Importer for Contacts. The consultant has noticed that even though the mappings are correct, some of the Account records are not automatically being created. Which two things should the consultant check?
- A. If all the email addresses are properly formatted
- B. If the required fields are included in the import
- C. If there are required fields on the Account
- D. If all records have a phone number
正解：B、C
解説：
When using the NPSP Data Importer for Contacts, if some Account records are not being automatically created, the consultant should check:
Required Fields in the Import: Ensure that all required fields for creating an Account are included in the data import file. Missing required fields can prevent Account creation.
Required Fields on the Account: Verify that the Account object does not have custom required fields that are not being populated by the import process. Custom fields marked as required at the field level or in page layouts can block record creation if not provided.
Checking these factors ensures that the import process has all the necessary information to create Account records successfully.
Reference:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Importing Data with NPSP Data Importer
質問 # 38
A consultant needs to load a large volume of data for a nonprofit.
Which two steps should the consultant take before the data loads to speed up the process?
Choose 2 answers
- A. Add record owners to Role Hierarchy.
- B. Defer Sharing Rule Calculation.
- C. Disable related Apex classes in TDTM.
- D. Recalculate Sharing Rules.
正解：B、C
解説：
When loading a large volume of data for a nonprofit, the following steps can significantly speed up the process:
Defer Sharing Rule Calculation:
Defer the sharing rule calculations during the data load process. This prevents Salesforce from recalculating sharing rules for each record as it is loaded, which can slow down the process considerably.
After the data load is complete, you can manually trigger the sharing rule recalculations.
Steps to Defer Sharing Rule Calculation:
Go to Setup.
Enter "Defer Sharing Calculations" in the Quick Find box.
Enable the deferment option before starting the data load.
Disable Related Apex Classes in TDTM:
Temporarily disable Apex triggers and classes in the TDTM (Table Driven Trigger Management) framework to reduce processing overhead during the data load.
This ensures that the system doesn't execute complex Apex code for each record being loaded.
Steps to Disable Related Apex Classes in TDTM:
Go to NPSP Settings.
Navigate to TDTM (Table Driven Trigger Management).
Identify and disable the relevant triggers and classes temporarily.
These steps help streamline the data loading process by minimizing the processing and recalculations that Salesforce would otherwise perform on each record.
Reference:
Salesforce Help: Defer Sharing Rule Calculation
Nonprofit Success Pack (NPSP) Documentation: Managing TDTM Settings
質問 # 39
A development officer wants to integrate wealth scoring information into Salesforce.
Which solution should the consultant recommend?
- A. Philanthropy Cloud
- B. Pardot
- C. A third-party app on the AppExchange
- D. Salesforce Optimizer
正解：C
解説：
To integrate wealth scoring information into Salesforce, the consultant should recommend using a third-party app from the AppExchange. Here's the process:
Explore AppExchange:
Visit the Salesforce AppExchange.
Search for wealth scoring or donor prospecting applications.
Evaluate Apps:
Review the available apps that offer wealth scoring and donor analytics.
Evaluate the features, customer reviews, and integration capabilities of each app.
Select an App:
Choose an app that best fits the nonprofit's requirements for wealth scoring integration.
Popular options include apps like WealthEngine, DonorSearch, or iWave.
Install and Configure the App:
Install the selected app into the Salesforce org.
Follow the configuration steps provided by the app to integrate wealth scoring data with Salesforce records.
Map Wealth Scores to Salesforce Fields:
Map the wealth scoring data fields to the appropriate fields on Salesforce objects, such as Contacts and Opportunities.
Ensure the data is displayed where it is most useful for development officers and other users.
By using a third-party app from the AppExchange, the nonprofit can seamlessly integrate comprehensive wealth scoring information into Salesforce, enhancing their donor prospecting and engagement strategies.
Reference:
Salesforce AppExchange: WealthEngine
Salesforce Documentation: Install Apps from AppExchange
質問 # 40
A nonprofit's system admin has seen this error message multiple times:
Npsp,TDTMCContact:execution of AfterUpdate caused by : System,SObjectException:Invalid field gender_c Contect (npsp) How should the admin troubleshoot this?
- A. Verify that all Reciprocal Relationships are mapped to gender field values.
- B. Check to make sure there are no invalid values in the gender field on Contact records.
- C. Check that Salutations have been mapped to gender field values.
- D. Verify the correct field for gender is specified in Relationship settings.
正解：D
質問 # 41
A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?
- A. Check if the "Always use last day of the month" field is selected.
- B. Check if the Custom Installment record was modified
- C. Check the Error Log.
- D. Check the Recurring Donation batch size.
正解：A
解説：
When troubleshooting the issue of Recurring Donation Opportunities having close dates at the end of the month instead of the 15th, the consultant should check if the "Always use last day of the month" field is selected. This field setting overrides other close date settings and defaults the close date to the last day of the month.
Log in to Salesforce: Access the Salesforce org where NPSP is installed.
Navigate to NPSP Settings: Go to the App Launcher, search for "NPSP Settings", and select it.
Find Recurring Donations Settings:
In NPSP Settings, expand the "Donations" section.
Click on "Recurring Donations".
Check the "Always use last day of the month" Field:
Locate the "Always use last day of the month" setting.
Verify whether this checkbox is selected.
If selected, uncheck this option if you want the close date to follow the Day of the Month picklist value.
Save the Settings: Save any changes made and verify that new Recurring Donations reflect the correct close date.
By ensuring this field is not selected, the system will correctly use the 15th of the month as specified in the Day of the Month picklist.
質問 # 42
A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement?
Choose 2 answers
- A. Collect contact information during job sign up via Job Listings.
- B. Attach emails from volunteers with their information to Contact records.
- C. Set up a Personalized Volunteer Page on the nonprofit's website.
- D. Add the Volunteer Sign Up form to the nonprofit's website.
正解：C、D
質問 # 43
The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
- A.
- B.
- C.
- D.
正解：B
解説：
Explanation
https://www.freecram.com/question/Salesforce.Nonprofit-Cloud-Consultant.v2020-09-19.q37/the-development-d
質問 # 44
A member of the donation processing team wants to set up different batch data input configurations for different donation types.
Which feature should the consultant recommend to make processing different donation batches consistent?
- A. Gift Entry Templates
- B. Engagement Plan Templates
- C. Data Import Wizard
- D. Advanced Mapping
正解：A
解説：
https://powerofus.force.com/s/article/NPSP-Configure-Gift-Entry
Gift Entry Templates in NPSP allow for the configuration of different batch data input settings for various types of donations. This feature ensures consistency and efficiency in processing different donation batches.
Steps:
* Access the Gift Entry Templates in NPSP.
* Create a new template for each type of donation batch that needs to be processed.
* Configure the fields and layout for each template to match the specific data requirements of each donation type.
* Save and publish the templates.
* Use the templates when processing donation batches to ensure consistent data entry and processing.
References:
CertGod Nonprofit Cloud Consultant Guide: Recommends using Gift Entry Templates for managing different donation types and ensuring consistent data processing.
Salesforce Documentation on Gift Entry Templates: Provides detailed instructions on creating and using Gift Entry Templates in NPSP.
質問 # 45
A consultant is assisting a nonprofit organization in its data integration and data mapping between the two systems. The consultant is unsure when a particular field was introduced by NPSP.
How should the consultant find the NPSP version number for the field?
- A. Click on "Setup" and navigate to "Objects and Fields".
- B. Click on "Setup" and navigate to "Schema Builder".
- C. Install a third-party app from the AppExchange to extract the metadata.
- D. Reference the NPSP Public Data Dictionary.
正解：D
解説：
To find the NPSP version number for a specific field, the consultant should reference the NPSP Public Data Dictionary. This resource provides detailed information about the fields and features introduced in different versions of NPSP.
Access NPSP Public Data Dictionary:
Go to the Power of Us Hub or the Salesforce.org website.
Navigate to the NPSP documentation section.
Search for the Field:
Use the Data Dictionary to search for the specific field in question.
Review the information provided, including the version number when the field was introduced.
Verify Field Information:
Confirm the details about the field, including any associated metadata and historical changes.
Using the NPSP Public Data Dictionary ensures accurate information about the field's history and version details.
質問 # 46
An employee has been terminated at a nonprofit. The nonprofit's system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.
Which feature should the consultant recommend to protect this data In the future?
- A. Shield Platform Encryption
- B. Individual Object
- C. Named Credentials
- D. Organization-wide Defaults
正解：B
質問 # 47
A nonprofit wants to load 10 years of historical fundraising data from the legacy system. While attempting to load the data, an Apex CPU Time Limit Exceeded error message appears and many records fail to load.
How should the consultant change the configuration to complete the data load successfully?
- A. On the NPSP Settings tab, decrease the batch size for NPSP rollups.
- B. On the NPSP Settings tab, under the Batch Processing Settings page, decrease the GAU Batch Size.
- C. On the Trigger Handlers tab, add the consultant's username to the Usernames to Exclude field.
- D. On the Trigger Handlers tab, uncheck the Active checkbox on all Trigger Handlers.
正解：D
解説：
https://powerofus.force.com/s/article/NPSP-Configure-Data-Importer-Options When loading a large volume of historical data into Salesforce, especially data spanning several years, it is common to encounter performance issues like the "Apex CPU Time Limit Exceeded" error. This error occurs because Salesforce processes each record with all active triggers, which can consume a significant amount of processing time.
Steps to Resolve:
Disable Trigger Handlers:
Navigate to NPSP Settings -> Trigger Handlers.
Uncheck the Active checkbox for all Trigger Handlers. This will temporarily disable the triggers, allowing the data to load without the additional processing overhead.
Load Da
質問 # 48
A nonprofit runs a workforce development program for its clients. Job seekers contact the nonprofit via phone, web, and email. The nonprofit wants to track each engagement separately from start to finish. The nonprofit needs to assign job seekers to case managers.
What solution should the consultant propose?
- A. Create a custom junction object between Contact and Case for the assignment and customize workflow rules.
- B. Enable web-to-case and customize cases and assignment rules.
- C. Enable web-to-lead and customize leads and assignment rules.
- D. Create a custom multi-select picklist field to track the assignment and customize related lists.
正解：B
質問 # 49
A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members.
The nonprofit also wants to create a new web experience for constituents.
Which solution should a consultant recommend?
- A. NPSP with Accounting Subledger
- B. NPSP with Experience Cloud
- C. NPSP with Account Engagement
- D. NPSP with Program Management Module
正解：B
解説：
To manage incoming donations, provide a portal for constituents and staff members, and create a new web experience for constituents, a consultant should recommend:
* NPSP with Experience Cloud:
* Experience Cloud (formerly known as Community Cloud) enables nonprofits to build branded portals for their constituents and staff. It facilitates creating a self-service portal, donation management, and community engagement all in one platform.
Reference: NGO_Ebook_CRMForGood_APAC_R3_jc.pdf, pages 7-8, details the use of Experience Cloud for enhanced engagement and service delivery, indicating it as a suitable solution for creating new web experiences for constituents.
質問 # 50
A nonprofit provides after-school programs to historically underserved youth. The nonprofit wants to track each program and the status of youth enrolled in the program.
Which set of objects within the Program Management Module should a consultant use to track the programs and enrollments?
- A. Programs and Attendance
- B. Program Engagements and Program Cohorts
- C. Programs and Program Engagements
- D. Programs and Contacts
正解：C
解説：
https://trailhead.salesforce.com/content/learn/modules/program-management-with-nonprofit-cloud/manage- nonprofit-programs-with-salesforce To track each program and the status of youth enrolled in the program using the Program Management Module (PMM) in Salesforce, the consultant should use the "Programs" and "Program Engagements" objects.
Key Features:
* Programs: This object represents the various programs offered by the nonprofit. Each program can have multiple engagements and activities associated with it.
* Program Engagements: This object tracks the involvement of individuals (youth in this case) in specific programs. It allows the nonprofit to monitor the status and progress of each participant within the program.
Steps to Implement:
* Set Up Programs:
* Navigate to the Programs tab.
* Create records for each after-school program offered by the nonprofit.
* Track Engagements:
* Navigate to the Program Engagements tab.
* Create records for each youth enrolled in the programs, linking them to the appropriate program and tracking their status.
References:
Salesforce Program Management Module Documentation
Salesforce Trailhead: Program Management for Nonprofits
質問 # 51
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