無料PRINCE2 PRINCE2Practitioner学習ガイド試験問題と解答
PRINCE2Practitioner試験問題集、PRINCE2Practitioner練習テスト問題
PRINCE2プラクティショナー認定試験は、PRINCE2方法論を異なるプロジェクト環境やシナリオに合わせて調整し適用する能力をテストします。試験では、PRINCE2の7つの原則、テーマ、およびプロセスに関する知識、およびそれらの関係の理解を評価します。試験は、実世界の環境でPRINCE2プロジェクトを管理し、プロジェクト目標と成果物を達成するために方法論を適用する能力をテストするよう設計されています。
質問 # 74
HOTSPOT
Additional Information
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff.
This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Column 1 contains a number of risk responses identified by the Project Manager following an assessment of this risk. Column 2 contains a list of threat response types. For each risk response in Column 1, select from Column 2 the type of response it represents. Each option from Column 2 can be used once, more than once or not at all.
Drop down the right answer.
Hot Area:
正解：
解説：
質問 # 75
ABC Company uses a standard development model to develop courses and uses PRINCE2 to manage these projects. The objectives from the Health and Safety Training Project have been documented in the business plan of ABC Company. This business plan has triggered this project. As a result, to save time, the executive has decided to simplify the 'starting up a project' process. The project mandate will be adapted and becomes the project brief.
Is this appropriate, and why?
- A. Yes, because the business outcomes are clear, the project brief can be a sample statement elaborating the mandate.
- B. Yes, because the executive can initiate the project based on the project mandate by passing the 'starting up a project' process.
- C. No, because the project brief should be a statement which includes a fuller description of the project.
- D. No, because capturing lessons from previous projects identify lessons to be applied to this project.
正解：C
質問 # 76
It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the project prematurely.
There are a number of key facts relating to this project that would need to be recorded if the project Y-e to be closed now.
Which product should show that the staff photo sessions were disruptive to the Engineering Department as they had been scheduled during peak work times without consultation with the Engineering Manager?
- A. Project closure notification
- B. Risk Register
- C. Follow-on action recommendations
- D. Lessons Report
正解：D
質問 # 77
Which 2 statements should be recorded under the Expected benefits heading?
- A. The total expected savings over 10 years, at current prices, is E20m.
- B. The 10-year outsourcing contract, at current prices, will be worth E80m.
- C. Outsourcing would allow MFH to take advantage of the best services the outsourcing industry has to offer.
- D. The 10-year outsourcing contract will enable MFH to stabilize costs at agreed levels.
- E. The confirmed cost of the Outsourcing project is E2.5m, but with considerable savings over 10 years.
正解：A、D
解説：
Explanation/Reference: http://www.whatisprince2.net/prince2-theme-business-case.php
質問 # 78
Scenario Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of (GBP)2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
20% discount for all repeat customers - not cost-effective and very short term A promotional calendar as a free Christmas gift - would target current and prospective customers and the benefits would last into a second year A series of television and press advertisements* was too expensive A direct mail shot to all customers - benefit would be short term Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Which 2 statements should be recorded under the Expected dis-benefits heading?
- A. Individuals in the engineering team who are not selected to appear in the calendar photographs will become de-motivated.
- B. The calendar may not result in the 10 further orders from the list of prospective customers in 12 months.
- C. A high quality, glossy product will involve additional costs.
- D. Because the Calendar project is a priority for the MNO Manufacturing Company, the
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delivery of other projects within the Marketing department will be delayed. - E. The calendar may not result in the expected 10% increase in orders.
正解：A、D
質問 # 79
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
CHANGE
A request has been received from a user to add the function to pay by credit card to the 'amended course booking procedures' for the 'e-learning course'. The user has suggested that sales of the course will be reduced if this change is not implemented.
Here are three actions relating to this request for change.
Which role (A-E) should carry out each action?
Choose only one role for each action. Each role can be used once, more than once, or not at all.
正解：
解説：
Explanation
質問 # 80
Who is responsible for appointing the Project Manager?
- A. Corporate or Programme Management
- B. The Executive
- C. The Project Board
- D. Project Assurance
正解：B
質問 # 81
Which 2 statements should be recorded under the Timescale heading?
- A. The transfer of equipment and staff is estimated to take six weeks.
- B. The contract with the selected service provider will be agreed during stage 3.
- C. The expected benefits should start to be realized as soon as the outsourced services become operational
at the end of stage 4. - D. If more MFH divisions are added to the scope of the services to be outsourced, the project timescale will be
extended and the realization of benefits will be delayed. - E. The expected benefits will be calculated over 10 years from completion of the project.
正解：B、E
質問 # 82
The project is using PRINCE2's recommended risk management procedure. In the 'identify' step, a risk was recorded in the risk register: ''If the 'accredited classroom-based course' is delayed, there is a threat that work on the 'e-learning course' will be delayed, resulting in the 'accredited e-learning course' not being ready for the
'pilot courses'.''
In the 'implement' step, a risk response was decided: ''Work will start incrementally on the 'e-learning course' whenever a part of the 'classroom-based training materials' gains accreditation''.
Is this appropriate, and why?
- A. Yes, because delivering incrementally will reduce the impact of the threat.
- B. Yes, because a risk response needs to be implemented for this major threat.
- C. No, because a risk action should be allocated to implement a response.
- D. No, because risks responses should be identified as part of the 'plan' step.
正解：B
解説：
Explanation/Reference:
Quality Theme
Testlet 1
Extract from the Project Product Description (with errors)
質問 # 83
There is no Project Brief. How can there be a common understanding of the desired outcomes for the prepared calendar pack?
- A. The simple Project Initiation Documentation contains the project definition.
- B. The simple Project Initiation Documentation contains the Quality Management Strategy. This contains details of the acceptance criteria for this project.
- C. The Project Brief should have been produced and approved before the project progressed into the initiation stage.
正解：A
質問 # 84
CONTROLLING A STAGE
During stage 4, an issue was raised by an ABC trainer that the 'classroom-based training materials' contained errors, even though they were signed off during stage 3. They had been based on materials from a previous course and still contained references to that course. The impact of this issue is now being assessed.
Here are three actions that were carried out as part of the 'controlling a stage' process.
During which activity (A-F) should each action happen?
Choose only one activity for each action. Each activity can be used once, more than once, or not at all.
正解：
解説：
Explanation
質問 # 85
Which of the following is NOT a trigger for the project manager to authorize a work package?
- A. Exception plan approved
- B. Corrective Action
- C. Stage Authorization
- D. Reporting highlights
正解：D
質問 # 86
Scenario
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the Plan prerequisites section?
- A. Add 'Engineering team must be made available for photos'.
- B. Delete entry 4 because the customer list is a deliverable of stage 2, not a prerequisite for stage 3.
- C. Add 'Compliance with the Data Protection Act'.
- D. Delete entry 2 because these are project benefits not prerequisites of the stage.
- E. Delete entry 3 because the production cost forecast is a deliverable of stage 2, not a prerequisite for stage 3.
正解：B、D
質問 # 87
During Executing a Work package, specialist products are created and quality reviews are carried out - which management product captures the details of these reviews?
- A. Checkpoint Report
- B. Quality Register
- C. Configuration Item Record
- D. Team Plan
正解：B
質問 # 88
Which 2 statements apply to either the Extracts or references or Approval method sections?
- A. A suitable entry for Extracts or references would be 'Product Descriptions are available from Project Support'.
- B. Move entry 13 to Reporting arrangements because this describes how completion will be advised to the
- C. Delete entry 12 because this should be the Team Plan not the Stage Plan.
- D. Delete entry 13 because this is NOT a Project Assurance responsibility.
- E. Project Manager.
- F. Add 'The Project Manager is to be advised of completion of the Work Package by email'.
正解：A、C
解説：
Explanation/Reference:
Question Set 3
質問 # 89
Which of the following management products ARE updated as part of Managing a stage boundary?
1. Business Case
2. Benefits Review Plan
3. Configuration Item Records
4. Project Brief
- A. 1, 2, 3
- B. 1, 2, 4
- C. 2, 3, 4
- D. 1, 3, 4
正解：A
質問 # 90
Which management product do the Project Board use to decide whether to authorize initiation?
- A. Project Initiation Documentation
- B. Project Brief
- C. Project Product Description
- D. Business Case
正解：B
質問 # 91
Which 2 statements apply to the Derivation section?
- A. Delete entry 10 because this is NOT a source product for this project.
- B. Add 'Professional photographer'.
- C. Move entry 12 to Composition, because this is within the scope of this project.
- D. Move entry 9 to Composition because this is within the scope of the project.
- E. Delete entry 11 as this is already correctly shown under Development Skills required.
正解：C、E
解説：
Explanation
質問 # 92
Who is responsible for reviewing the risk management practices to ensure they are in line with the project's risk
management strategy?
- A. Team Manager
- B. Project Assurance
- C. Project Support
- D. Project Manager
正解：B
解説：
Explanation/Reference:
Change Theme
Testlet 1
Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document
control process to manage all documentation requirements. The document control process was
created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an
organization-wide configuration management role. The MFH Quality Manager will administer the
configuration management procedure for the Restructuring project since this must comply with the
MFH document control process.
質問 # 93
Which 2 statements explain why the Purchasing Manager should be appointed as a Senior Supplier for this project?
- A. He is responsible for the organization's procurement activates.
- B. He is responsible for the performance of supplier contracts.
- C. He was an engineer and worked in that area before taking up his current position.
- D. He is not appropriate for the role of Executive or Senior User.
- E. He can influence the external supplier's Business Case.
正解：A、B
質問 # 94
PROGRESS
Here are three statements relating to controlling the progress of the project.
In which management product (A-E) should each statement be recorded?
Choose only one product for each statement. Each product can be used once, more than once, or not at all.
正解：
解説：
Explanation
質問 # 95
The project is part of a program to increase the number of ABC courses that respond to legislation. The program manager has instructed the project manager to deliver the 'e-learning course' incrementally. The project manager has asked the program manager how often the highlight reports are required, and what format the reports should be presented in.
Is this an appropriate approach to controlling progress, and why?
- A. No, because the progress controls should be documented in the project initiation documentation.
- B. Yes, because the approach should support the delivery approach selected by the program.
- C. No, because the program team should review project progress using peer reviews.
- D. Yes, because the project event-driven controls need to align to program controls.
正解：A
質問 # 96
While planning the initiation stage, the Project Manager reviewed some threats that had been recorded in the Daily Log.
Which threat should have been assessed for possible risk responses to be included in the Initiation Stage Plan?
- A. The Project Brief is a complex document and may not be approved by the Executive.
- B. There is a shortage of service providers so there is a possibility that no suitable service providers respond to the request for proposals. This would prevent the Outsourcing project from proceeding.
- C. MFH has no experience in outsourcing and this may affect understanding of what is required, resulting in inadequate plans and strategies.
正解：B
質問 # 97
Which of the following statements are True:
1.Quality management is the complete set of quality standards, procedures and responsibilities for a site or organization.
2.Quality planning is about defining products required of the project with their respective quality criteria, methods and responsibilities.
3.Quality control focuses on the operational techniques and activities used to carry out quality inspections
4.Quality assurance ensures that quality methods are being correctly followed.
- A. 2, 3 & 4
- B. 1, 3 & 4
- C. 1, 2 & 4
- D. 1, 2 & 3
正解：D
質問 # 98
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