試験問題と解答はC_FSM_2211学習ガイド問題を試そう！
SAP Certified Application Associate - SAP Field Service Management認証サンプル問題と練習試験合格させます
質問 # 61
Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.
- A. Create Object
- B. Delete Object
- C. Build Query
- D. Delete Report
- E. Create Requirement
正解：A、B、E
質問 # 62
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.
- A. Enter materials used
- B. Create Technician Skills
- C. Release Assignments
- D. Define Core hours.
正解：B、C
質問 # 63
What does a report template contain?
Note: There are 3 correct answers to this question.
- A. Integration files
- B. Output Templates
- C. Images
- D. Style Files
- E. Translation Files
正解：C、D、E
質問 # 64
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
- A. Sample chart
- B. Object type
- C. Query
- D. Data transfer object (DTO)
正解：C、D
質問 # 65
How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees?
Choose the correct answer.
- A. By giving service technicians the ability to register for upcoming certifications
- B. By giving service technicians the ability to schedule the additional training
- C. By helping Employees learn more about next generation technologies
- D. By adopting your workforce to accommodate for workers shifting perspectives
正解：B
質問 # 66
Which aspect of Self-Service Configuration allows a customer to create a service request? Choose the correct answer.
- A. Workflow assignments
- B. QR Codes
- C. Moment-sets
- D. Branding
正解：B
質問 # 67
You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?
- A. Click on the navigation icon within the activity.
- B. Click on the navigation icon within the equipment.
- C. Click on the navigation icon within the service call.
- D. Click on the navigation icon within the home page.
正解：A
質問 # 68
Where can service workflow steps be used in SAP Field Service Management?
- A. In SAP Crowd Service when dispatching a service call
- B. In the mobile application when executing an activity
- C. In the Web application when planning a service
- D. In customer self-service when submitting a self-service request
正解：B
質問 # 69
Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?
- A. Service Contracts
- B. Service Maps
- C. Customer Self-Service
- D. Crowd Service
正解：D
質問 # 70
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.
- A. Users can modify report templates.
- B. Administrators can preview report templates.
- C. Users can delete report templates.
- D. The SAP support team can modify report templates.
正解：B、D
質問 # 71
Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management?
Note:There are 2 correct answers to this question.
- A. Outage Protection
- B. Sophisticated Cloud Service Firewall
- C. SSL-Encrypted cloud communication
- D. Hardware redundancy control
正解：B、C
質問 # 72
Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.
- A. Self-service
- B. Contact center
- C. In-house repair
- D. Service fulfillment
正解：A、C
質問 # 73
Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.
- A. Column
- B. Area
- C. Scatter
- D. Pie
- E. Line
正解：A、D、E
質問 # 74
How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?
Note: There are 2 correct answers to this question.
- A. You can use it to define and upload new custom data objects.
- B. You can use it to download a template for a selected data object type.
- C. You can use it to download a list of master data object records.
- D. You can use it to upload a formatted and populated data record file.
正解：A、B
質問 # 75
What needs to be done for the service call by the dispatcher at the end? Note: There are 2 correct answers to this question.
- A. Set Status to technically complete
- B. Set Status to Finished
- C. Edit Reserved material
- D. Approve EMME
正解：A、D
質問 # 76
Which SAP Analytics Cloud stories are available to d There are 2 correct answers to this question.
- A. Field Service Performance Dashboard
- B. Field Service Checkout Report
- C. Field Service Capacity Overview
- D. Field Service Smartforms and Feedback
正解：B、D
質問 # 77
You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.
- A. Update
- B. Create
- C. Delete
- D. Read
正解：A、D
質問 # 78
You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
- A. You must have Moment-Sets defined for equipment.
- B. You must have business rules configured.
- C. You must have a portal user account.
- D. You must have equipment records against your account.
- E. You must have auto-release of assignments.
正解：A、B、D
質問 # 79
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.
- A. Update
- B. Create
- C. Delete
- D. Read
正解：A、D
質問 # 80
What is one of the main use cases for a Smartform?
- A. Provide a script for service execution
- B. Capture customer feedback.
- C. Provide smart progress feedback to the dispatcher.
- D. Generate a list of service team availability.
正解：A
質問 # 81
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.
- A. Customer Feedback Management
- B. Mobile Field service execution
- C. Parts Logistics
- D. Workforce management
正解：A、B
質問 # 82
You want to make an activity available on the service technician's mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.
- A. Click and release the assignment.
- B. Check the availability of the technician.
- C. Identify a suitable technician by skills.
- D. Drop the activity onto the technician.
正解：A、D
質問 # 83
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.
- A. Automatically Via the cloud connector from an SAP ERP On-premise system
- B. Manually in the Web Application with in the master data
- C. Automatically when submitting a new service call from the Self-Service Portal
- D. Manually in Web Application within Planning and dispatching
- E. Automatically via the cloud connector from an SAP CRM on-premise system
正解：A、C、D
質問 # 84
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.
- A. Complete Smartform
- B. Save Efforts
- C. Group Checkout
- D. Standard Checkout
正解：C
質問 # 85
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.
- A. Service Call
- B. Business Partner
- C. Checkout Report
- D. Smartform
正解：C、D
質問 # 86
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