試験準備には欠かさない！Health-Cloud-Accredited-Professional問題解答でHealth-Cloud-Accredited-Professional試験問題集
リアルSalesforce Health-Cloud-Accredited-Professional試験問題 [更新されたのは2026年]
質問 # 46
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
- A. Verify Customer Identity Process Flow
- B. Customer Identity OmniScript Templates
- C. Reusable Verification FlexCards
- D. Identity Verification Flow Templates
正解：A
解説：
To streamline caller authentication and reduce manual processes for Contact Center agents, Bloomington Caregivers can utilize the "Verify Customer Identity Process Flow" feature in Salesforce Health Cloud.
Verify Customer Identity Process Flow:
This out-of-the-box feature enables agents to verify a caller's identity before processing requests involving sensitive information, ensuring compliance with regulations such as HIPAA.
Salesforce
Key Components:
Identity Verification Flow: A guided process that prompts agents to ask callers specific verification questions, such as date of birth, address, or other identifying information. This ensures that only authorized individuals access sensitive health information.
Salesforce
Utility Bar Integration: The verification flow can be embedded in the utility bar of the Health Cloud console, providing agents with quick access during calls. This integration streamlines the verification process, reducing the time and effort required for authentication.
Salesforce
Implementation Steps:
Customize Verification Questions: Administrators can tailor the verification questions to align with organizational policies and the types of information available in patient records. This customization ensures that the verification process is both effective and relevant.
Salesforce
Embed the Verification Flow: Add the Verify Caller Identity flow to the utility bar or relevant record pages within the Health Cloud console. This placement allows agents to initiate the verification process seamlessly during interactions with callers.
Salesforce
Agent Training: Provide training to Contact Center agents on using the verification process flow, emphasizing the importance of verifying caller identity to protect personal health information and comply with regulatory requirements.
Benefits:
Enhanced Security: Ensures that sensitive health information is disclosed only to verified individuals, protecting patient privacy.
Regulatory Compliance: Assists in adhering to healthcare regulations, such as HIPAA, by implementing standardized verification procedures.
Operational Efficiency: Reduces manual verification processes, allowing agents to focus on providing quality service to callers.
By implementing the Verify Customer Identity Process Flow, Bloomington Caregivers can enhance the security and efficiency of their Contact Center operations, ensuring that patient information is handled with the utmost care and in compliance with regulatory standards.
Reference:
Verify the Caller
Protect Health Information by Verifying Caller Identity
質問 # 47
A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.
Which feature should a consultant configure to accomplish this task?
- A. Care Plan Task Templates
- B. Industry Template Library
- C. Action Plan Templates
- D. Intervention Templates
正解：C
解説：
The feature that the consultant should configure to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management is Action Plan Templates. Action Plan Templates are reusable sets of tasks that can be assigned to patients or members based on their care needs. Action Plan Templates can include dependent tasks that are triggered by the completion of other tasks.
質問 # 48
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud.
Which set of records should an administrator populate to implement this functionality?
- A. code Sets, Units of Measure, Care Metric Targets, Care Observations
- B. Code Sets, Biometrics, Care Observations, Chart Metrics
- C. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes
- D. Units of Measure, Remote Monitoring Device Types, Care Observations, Code Sets
正解：D
解説：
To enable Bloomington Caregivers to offer remote monitoring and integrate patient device data into Salesforce Health Cloud, an administrator should configure the following records:
Units of Measure:
Purpose: Define the measurement units for various health metrics (e.g., kilograms for weight, mmHg for blood pressure).
Configuration: Create records in the UnitOfMeasure object to standardize how data from patient devices is interpreted and displayed.
Remote Monitoring Device Types:
Purpose: Catalog the types of devices patients use for remote monitoring (e.g., glucometers, heart rate monitors).
Configuration: Define device types to manage and organize incoming data effectively.
Care Observations:
Purpose: Record and store the health metrics and observations collected from patient devices.
Configuration: Utilize the CareObservation object to capture data such as blood glucose readings or heart rate measurements.
Code Sets:
Purpose: Standardize the types of health metrics being monitored (e.g., defining what constitutes a blood glucose measurement).
Configuration: Create code sets to ensure consistency in data categorization and reporting.
Implementation Steps:
Set Up Remote Monitoring in Health Cloud:
Navigate to Health Cloud settings to configure remote monitoring features.
Create code sets for each health metric to be monitored.
Define units of measure corresponding to these code sets.
Establish care observations to capture and store incoming data.
Configure remote monitoring device types to manage various patient devices.
By setting up these records, Bloomington Caregivers can effectively implement remote monitoring, allowing seamless integration of patient device data into Health Cloud. This setup facilitates real-time health data tracking, enhancing patient care and engagement.
Reference:
Set Up Remote Monitoring in Health Cloud
Remote Monitoring and Device Registration Data Model
質問 # 49
How does an administrator display device information on a patient card?
- A. Create a custom field on the EHR_DeviceRequest object with a formula that return the information.
- B. Create an Asset record and create a care registered device record that look up to the patient.
- C. Create a custom field on the EHR_Patient object with a formula that return the information.
- D. Create a custom field on the EHR_MedicalDevice object with a formula that return the information.
- E. Create a custom field on the FilterCondition__c object with a formula that return the information.
正解：B
質問 # 50
Administrators at Bloomington Caregivers track patients1 doctor visits in Health Cloud. The administrators need to send all of their patients' visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle.
Which integration pattern should a consultant recommend for this?
- A. Nightly batch extract using an Extract, Transform, and Load (ETL) tool
- B. ERP system to call the FHIR Billing API in Health Cloud
- C. Fire and Forget with an Enterprise Service Bus (ESB) tool
- D. Request and Reply with an Enterprise Service Bus (ESB) tool
正解：A
解説：
For a weekly billing cycle, the most appropriate integration pattern is a nightly batch extract using an ETL tool. This approach efficiently handles large volumes of patient visit data while preparing it for billing in the ERP system.
Key Features of Nightly Batch ETL:
Scheduled Processing: Automates the extraction and transformation of visit data at predefined intervals (e.g., nightly).
Data Transformation: Formats the data as required by the ERP system.
Scalability: Efficiently handles large datasets for periodic billing processes.
Why Other Options Are Incorrect:
B . Fire and Forget with ESB: Not suitable for scheduled bulk data processing. Fire-and-forget is better suited for real-time, event-driven integrations.
C . Request and Reply with ESB: Used for synchronous, real-time integrations, which is unnecessary for a weekly billing cycle.
D . FHIR Billing API: Health Cloud does not natively provide a FHIR Billing API, and this option assumes capabilities that Salesforce does not currently offer.
Reference:
Batch Data Processing with ETL Tools
Salesforce Integration Best Practices
質問 # 51
Which three terms can a Life Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)
- A. The budget & expense of the company's associated Care Program.
- B. The products that are associated with a given Care Program.
- C. The Plans that enrollees have been engaged in as part of the Care Program.
- D. The clinical indicators that need to be monitored in the Care Program.
- E. The multiple marketing campaigns that enrollees are subjected to as part of the Care Program.
正解：B、C、E
質問 # 52
Administrators at Bloomington Caregivers track patients' doctor visits in Health Cloud. The administrators need to send all of their patients' visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle.
Which integration pattern should a consultant recommend for this?
- A. Nightly batch extract using an Extract, Transform, and Load (ETL) tool
- B. ERP system to call the FHIR Billing API in Health Cloud
- C. Fire and Forget with an Enterprise Service Bus (ESB) tool
- D. Request and Reply with an Enterprise Service Bus (ESB) tool
正解：A
解説：
The scenario is about sending patients' visit information from Health Cloud to an ERP system on a weekly billing cycle.
This is a scheduled, bulk-data transfer requirement (not real-time, not request/response).
The correct integration pattern here is a batch extract using an ETL tool.
ETL tools (like Informatica, Mulesoft, Talend) are best for handling scheduled bulk data movement between Salesforce and external systems, especially for billing cycles.
The process can be scheduled nightly/weekly to pull visit data and send it to the ERP system.
Why not the others?
A . Fire and Forget with ESB - Used for real-time event-driven messaging (e.g., when an event happens, send a message immediately). Not needed here since the requirement is weekly batch.
C . ERP system to call the FHIR Billing API in Health Cloud - This would make sense if the ERP were pulling billing records via FHIR APIs, but here the need is sending visit data from Salesforce → ERP in bulk.
D . Request and Reply with ESB - Used when an external system calls Salesforce and expects an immediate response. Not applicable for scheduled, large-scale billing exports.
Salesforce Health Cloud Reference:
* Salesforce Health Cloud Integration Guide:
"For billing, claims, or other periodic back-office processes, use a batch integration pattern with an ETL tool to extract large volumes of patient and encounter data from Salesforce on a scheduled basis." Salesforce Integration Patterns and Practices Salesforce Health Cloud Data Exchange
質問 # 53
Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it is updated in Bloomington Caregivers' Health Cloud system. It would alsolike to receive an immediate confirmation about any medication Interactions from the pharmacy.
Which two Integration patterns should a consultant recommend?
Choose 2 answers
- A. Apex HTTP Callout
- B. Industries ETL
- C. OmniStudio Integration Procedure
- D. Platform Event
正解：A、C
質問 # 54
A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.
Which feature should a consultant configure to accomplish this task?
- A. Industry Template Library
- B. Action Plan Templates
- C. Care plan Task Templates
- D. Intervention Templates
正解：B
解説：
Action Plan Templates in Salesforce Health Cloud are designed to support care coordination by automating the creation of dependent intervention tasks. These templates allow administrators to define a set of tasks and their dependencies, ensuring that tasks are completed in a specific sequence or based on predefined criteria.
How Action Plan Templates Work for Dependent Tasks:
Task Sequencing: Enables the creation of dependent tasks that are triggered when prior tasks are completed.
Reusable Templates: Action Plan Templates can be reused across different care plans, ensuring consistency in intervention management.
Flexibility in Task Configuration: Includes options to assign tasks to specific team members, define due dates, and set task dependencies.
Why Other Options Are Incorrect:
Intervention Templates: Focused on creating reusable intervention definitions but lack task dependency configuration.
Industry Template Library: Provides predefined templates for healthcare workflows but does not directly address task dependencies.
Care Plan Task Templates: Define standalone tasks but do not support task dependencies or automation.
Reference:
Action Plan Templates Documentation
Integrated Care Management Overview
質問 # 55
A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment. Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?
- A. Configure the Connection Label with the source systems API details
- B. Configure the link to the clearinghouses endpoint using a Uniform Resource Identifier (URI) path.
- C. Create a new record for the HCBenVerConnect custom setting
- D. Create a named credential to support authenticated callouts.
正解：C、D
解説：
B is correct because creating a new record for the HCBenVerConnect custom setting is required to access the Benefit Verification component in Health Cloud. The HCBenVerConnect custom setting stores the configuration details for the connection to the external benefit service that provides the patient's insurance coverage information.
D is correct because creating a named credential to support authenticated callouts is required to access the Benefit Verification component in Health Cloud. A named credential specifies the URL of the external benefit service and the authentication protocol and credentials to use for callouts to that service.
質問 # 56
Which three activities does "The Social Determinants" feature in Health cloud help providers perform? (choose three.
- A. Automatically import credit scores and income information into the patient record in Health cloud
- B. Plan interventions to help address the barriers to care within their patient populations
- C. Track determinants and barriers to care across their patient populations
- D. Integrate service such as transportation and meal delivery into their patient care plans and programs.
- E. Track the influence of the social network of the patient on the patients' health outcomes
正解：B、C、E
質問 # 57
A company recently migrated from Service Cloud to Health Cloud and is working on strengthening their relationships within their provider network. Which object within the Provider Relationship Management data model can be used to track each of the different locations where a provider practiced?
- A. HealthcareProvider
- B. BusinessLicense
- C. HealthcarePractitionerFacility
- D. HealthcareProviderSpeciality
- E. HealthcareFacilityNetwork
正解：E
解説：
According to the Salesforce documentation, a healthcare facility network is a custom object in Health Cloud that stores information about a network of facilities that are affiliated with each other, such as hospital system, clinic network, or pharmacy chain. A healthcare facility network can be used to track each of the different networks where a provider is affiliated.
質問 # 58
Which credentials are available to track against providers with standard Health Cloud? (Choose two.)
- A. Facility Relationship
- B. Business License
- C. Specialties
- D. Board Certification
正解：C、D
解説：
Explanation
Reference and details below.
質問 # 59
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Choose 2 answers
- A. Book multi-step appointments.
- B. Schedule a telehealth appointment.
- C. Optimize appointment chain with Einstein.
- D. Reschedule part of the appointment chain.
正解：A、D
解説：
Advanced Therapy Management (ATM) in Salesforce Health Cloud is specifically designed to support complex workflows and scheduling requirements, particularly for therapies involving multiple interdependent appointments. For a gene therapy program, ATM provides these features:
* Reschedule Part of the Appointment Chain (Option A):
* In complex workflows where multiple steps are involved (e.g., collection, processing, infusion), ATM allows administrators to reschedule individual appointments within the chain without disrupting the entire workflow.
* This flexibility is crucial for accommodating unexpected delays or changes in the therapy process.
* Book Multi-Step Appointments (Option B):
* ATM supports the scheduling of interdependent, multi-step appointments that are a common feature of advanced therapies such as gene therapy.
* For example, steps like apheresis, manufacturing, and infusion can be scheduled in sequence, ensuring coordination across various stakeholders.
* Optimize Appointment Chain with Einstein (Option C):
* While optimization using Einstein is a broader Salesforce capability, it is not directly tied to Advanced Therapy Management's out-of-the-box scheduling features.
* Schedule a Telehealth Appointment (Option D):
* Telehealth appointments are not the focus of ATM, which is designed for in-person and complex therapy workflows.
References:
Advanced Therapy Management Overview
Scheduling in Advanced Therapy Management
質問 # 60
Which three are steps required to configure Health Cloud? (Choose three.)
- A. Enable the option for contacts to relate to multiple accounts.
- B. Configure the console view.
- C. Verify that Chatter Is enabled.
- D. Install Health Cloud Unmanaged Packages.
- E. Install the Health Cloud Managed Package.
正解：A、B、E
解説：
To configure Health Cloud, the following steps are required1:
Enable the option for contacts to relate to multiple accounts. This feature allows contacts to be associated with more than one account, which is essential for modeling complex relationships in healthcare.
Install the Health Cloud Managed Package. This package contains the core objects, fields, tabs, components, and other elements that make up Health Cloud.
Configure the console view. This step involves customizing the Health Cloud console app to suit your needs and preferences. You can add or remove tabs, components, page layouts, and other features to optimize your user experience.
Verify that Chatter is enabled. Chatter is a collaboration tool that allows users to communicate and share information within Health Cloud. Chatter is enabled by default in most orgs, but you can check your settings to make sure.
Install Health Cloud Unmanaged Packages. These packages are optional and provide additional functionality for specific use cases, such as utilization management, care programs, or provider search.
質問 # 61
Which two data exchange standards support clinical data in Health Cloud?
Choose 2 answers
- A. HL7 v2
- B. FHIR R4
- C. SDTM v3.2
- D. DICOM 3.0
正解：A、B
解説：
Step-by-Step
Supported Data Exchange Standards:
Health Cloud natively supports modern clinical data standards such as FHIR R4 and traditional messaging formats like HL7 v2 for interoperability and data exchange.
Exact Extract:
"Health Cloud supports industry standards for data exchange, including FHIR R4 and HL7 v2, to enable clinical interoperability with EHR systems and other healthcare platforms." Reference:
Why Not Other Options?
DICOM 3.0: Used for imaging, not clinical data exchange in Health Cloud.
SDTM v3.2: Used for clinical trials data, not general patient/clinical data exchange in Health Cloud.
Conclusion:
FHIR R4 and HL7 v2 are the two standards officially supported for clinical data in Health Cloud.
質問 # 62
A health plan provider would like to manage prior authorizations with predefined approval criteria.
Which three features in Health Cloud should a consultant recommend in this case?
Choose 3 answers
- A. Out-of-the-box Process libraries
- B. Utilization Management data model
- C. Intelligent Appointment Management
- D. Business Rules Engine
- E. claims data model
正解：A、B、D
解説：
Comprehensive Detailed Step by Step Explanation with exact Extracts from Salesforce Health Cloud documents that you have with References
* Business Rules Engine (BRE):
* Enables you to define, automate, and manage approval criteria for prior authorizations.
* Extract:
"Use Business Rules Engine to automate decisions and apply approval criteria for utilization management and prior authorizations."
-OmniStudio: Business Rules Engine
* Utilization Management Data Model:
* Provides standard Health Cloud objects to manage prior authorizations, including requests, approvals, and denials.
* Extract:
"Health Cloud Utilization Management provides a complete data model for tracking prior authorization requests and decisions."
-Health Cloud: Utilization Management Data Model
* Out-of-the-box Process Libraries:
* Prebuilt processes for common healthcare workflows, including prior authorizations.
* Extract:
"Out-of-the-box process libraries provide reusable flows for utilization management, including authorizations, appeals, and notifications."
-Administer Health Cloud: Process Libraries
* Incorrect Options:
* A. Claims data model:Related to claims, not prior authorizations.
* B. Intelligent Appointment Management:Focused on scheduling, not utilization management or prior authorization.
References:
OmniStudio: Business Rules Engine
Health Cloud: Utilization Management Data Model
Administer Health Cloud: Process Libraries
質問 # 63
......
試験の準備には、Salesforceが提供するさまざまなリソースを活用することができます。これらのリソースには、オンライントレーニングコース、学習資料、および練習問題が含まれています。さらに、候補者は知識とスキルをさらに向上させるために、トレーニングセッションやワークショップにも参加することができます。適切な準備を行えば、候補者はSalesforce Health Cloud Accredited Professional試験に合格し、ヘルスケアテクノロジー分野の認定プロフェッショナルになることができます。
Health-Cloud-Accredited-Professional合格させる試験問題集には更新されたのは2026年：https://www.jpntest.com/shiken/Health-Cloud-Accredited-Professional-mondaishu
無料Health-Cloud-Accredited-Professional試験問題集でお手軽に試験合格させる：https://drive.google.com/open?id=1uD74nYKsixTiz_HInW_Le1SMgPOaaKFp