[2023年06月]更新の220-1102試験問題集、無料サンプル365日更新
まもなく無料セール終了！リアル220-1102のPDF解答使おう
CompTIA 220-1102 試験は、IT 業界で最も重要で必須の認定資格の1つとして広く認知されている CompTIA A+ 認定プログラムの重要な部分です。試験は、ハードウェアおよびソフトウェアのトラブルシューティング、オペレーティングシステム、セキュリティ、ネットワーキング、およびモバイルデバイスなど、幅広いトピックをカバーしています。試験に合格することで、候補者は最新のテクノロジーやベストプラクティスに関する熟練度と専門知識を証明し、より良い求人機会、高い給与、およびキャリアアップにつながることができます。
CompTIA A+ 認定試験：Core 2、または CompTIA 220-1102 試験としても知られている、オペレーティングシステム、セキュリティ、ソフトウェアのトラブルシューティング、ネットワーキングなどの領域における IT プロフェッショナルの知識とスキルをテストするための認定試験です。この試験は、CompTIA A+ 認定の2部構成のうちの第2部であり、既に第1部である CompTIA 220-1001 試験に合格した人を対象としています。
質問 # 145
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?
- A. Adhere to user privacy policy
- B. Deal appropriately with customer's confidential material
- C. Set and meet timelines
- D. Avoid distractions
正解：D
解説：
The technician has taken the appropriate action by not taking the call and setting the phone to silent in order to avoid any distractions and remain focused on the task at hand. This is a good example of how to maintain focus and productivity when working on a customer's PC, and will help to ensure that the job is completed in a timely and efficient manner.
質問 # 146
A technician suspects a rootkit has been installed and needs to be removed. Which of the following would BEST resolve the issue?
- A. OS reinstallation
- B. Anti-malware software
- C. File restore
- D. Application updates
正解：A
解説：
If a rootkit has caused a deep infection, then the only way to remove the rootkit is to reinstall the operating system. This is because rootkits are designed to be difficult to detect and remove, and they can hide in the operating system's kernel, making it difficult to remove them without reinstalling the operating system
https://www.minitool.com/backup-tips/how-to-get-rid-of-rootkit-windows-10.html
質問 # 147
An administrator has received approval for a change request for an upcoming server deployment. Which of the following steps should be completed NEXT?
- A. Document the lessons learned.
- B. Implement the deployment.
- C. Verify end user acceptance
- D. Perform a risk analysis.
正解：D
解説：
Before making any changes to the system, it is important to assess the risks associated with the change and determine whether it is worth implementing. Risk analysis involves identifying potential risks, assessing their likelihood and impact, and determining what steps can be taken to mitigate them. It is important to perform this step before making any changes, as this allows the administrator to make an informed decision about whether or not the change should be implemented. Once the risks have been assessed and the administrator has decided to go ahead with the change, the next step is to implement the deployment.
質問 # 148
A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:
- A. regulatory compliance requirements.
- B. acceptable use policy.
- C. non-disclosure agreement
- D. incident response procedures
正解：B
解説：
Explanation
Logging into a user's account without their explicit permission is a violation of the acceptable use policy, which outlines the rules and regulations by which a user must abide while using a computer system. By logging into the user's account without their permission, the technician would be violating this policy.
Additionally, this action could be seen as a breach of confidentiality, as the technician would have access to information that should remain confidential.
質問 # 149
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
正解：
解説：
Explanation
Graphical user interface, text, application Description automatically generated
質問 # 150
A technician is installing a program from an ISO file. Which of the following steps should the technician take?
- A. Mount the ISO and run the installation file.
- B. Copy the ISO file to a backup location and run the ISO file.
- C. Copy the ISO and execute on the server.
- D. Unzip the ISO and execute the setup.exe file.
正解：A
解説：
Explanation
Mounting the ISO and running the installation file is the correct way to install a program from an ISO file. An ISO file is an image of a disc that contains all the files and folders of a program. Mounting the ISO means creating a virtual drive that can access the ISO file as if it were a physical disc. Running the installation file means executing the setup program that will install the program on the computer
質問 # 151
Which of the following Wi-Fi protocols is the MOST secure?
- A. WPA3
- B. WEP
- C. WPA-AES
- D. WPA-TKIP
正解：A
解説：
Explanation
https://partners.comptia.org/docs/default-source/resources/comptia-a-220-1102-exam-objectives-(3-0)
質問 # 152
A new service desk is having a difficult time managing the volume of requests. Which of the following is the BEST solution for the department?
- A. Implementing a support portal
- B. Creating a ticketing system
- C. Commissioning an automated callback system
- D. Submitting tickets through email
正解：A
解説：
A support portal is an online system that allows customers to access customer service tools, submit requests and view status updates, as well as access information such as how-to guides, FAQs, and other self-service resources. This would be the best solution for the service desk, as it would allow them to easily manage the volume of requests by allowing customers to submit their own requests and view the status of their requests. Additionally, the portal would provide customers with self-service resources that can help them resolve their own issues, reducing the amount of tickets that need to be handled by the service desk.
質問 # 153
When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?
- A. Register the ticket with a unique user identifier
- B. Have the user provide a callback phone number to be added to the ticket
- C. Provide the user with a unique ticket number that can be referenced on subsequent calls.
- D. Assign the ticket to the department's power user
正解：C
質問 # 154
Following the latest Windows update PDF files are opening in Microsoft Edge instead of Adobe Reader.
Which of the following utilities should be used to ensure all PDF files open in Adobe Reader?
- A. Default Apps
- B. Network and Sharing Center
- C. Add or Remove Programs
- D. Programs and Features
正解：A
質問 # 155
A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?
- A. The Windows 10 desktop is hibernating.
- B. The Windows 10 desktop does not have DHCP configured.
- C. The Windows 10 desktop is connected via Wi-Fi.
- D. The Windows 10 desktop has Windows 10 Home installed.
正解：D
解説：
The Windows 10 desktop has Windows 10 Home installed, which does not support RDP (Remote Desktop Protocol) as a host. Only Windows 10 Pro, Enterprise, and Education editions can act as RDP hosts and allow remote access to their desktops1. The Windows 10 desktop does not have DHCP configured, is connected via Wi-Fi, or is hibernating are not likely to prevent the RDP connection if the technician is able to ping the computer successfully.
質問 # 156
A user is experiencing frequent malware symptoms on a Windows workstation. The user has tried several times to roll back the state but the malware persists. Which of the following would MOST likely resolve the issue?
- A. Disabling TLS 1.0 support
- B. Encrypting the hard drive
- C. Reimaging the workstation
- D. Quarantining system files
正解：C
質問 # 157
A new employee was hired recently. Which of the following documents will the new employee need to sign before being granted login access to the network?
- A. MSDS
- B. UAC
- C. EULA
- D. AUP
正解：D
解説：
A new employee will need to sign an AUP before being granted login access to the network. An AUP is an Acceptable Use Policy that defines the rules and guidelines for using network resources and services in an organization. An AUP typically covers topics such as security, privacy, ethics, compliance and liability issues related to network usage. An AUP helps protect the organization and its users from legal, regulatory and reputational risks associated with network activities. An MSDS is a Material Safety Data Sheet that provides information about hazardous substances and how to handle them safely. An MSDS is not related to network access or usage. A EULA is an End User License Agreement that specifies the terms and conditions for using a software product or service. A EULA is usually provided by software vendors or developers and does not apply to network access or usage in general. A UAC is a User Account Control that is a security feature that prompts users for permission or confirmation before performing certain actions that require elevated privileges or affect system settings. A UAC is not a document that needs to be signed by users but a mechanism that helps prevent unauthorized changes or malware infections on a system. Reference: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 5.1
質問 # 158
A technician is configuring a new Windows laptop Corporate policy requires that mobile devices make use of full disk encryption at all limes Which of the following encryption solutions should the technician choose?
- A. Encrypting File System
- B. FileVault
- C. BitLocker
- D. Encrypted LVM
正解：A
解説：
The encryption solution that the technician should choose when configuring a new Windows laptop and corporate policy requires that mobile devices make use of full disk encryption at all times is BitLocker. This is because BitLocker is a full-disk encryption feature that encrypts all data on a hard drive and is included with Window
質問 # 159
A company needs to securely dispose of data stored on optical discs. Which of the following is the MOST effective method to accomplish this task?
- A. Low-level formatting
- B. Shredding
- C. Recycling
- D. Degaussing
正解：B
質問 # 160
A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?
- A. Repeat the iterative processes
- B. Continue researching the issue
- C. Escalate the ticket
- D. Inform the CEO the repair will take a couple of weeks
正解：C
解説：
The technician should escalate the ticket to ensure that the CEO's device is returned as soon as possible1
質問 # 161
A user tries to access commonly used web pages but is redirected to unexpected websites. Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?
- A. Update the antivirus definitions.
- B. Enable firewall ACLs.
- C. Verify the routing tables.
- D. Examine the localhost file entries.
正解：D
解説：
Explanation
A possible cause of the user being redirected to unexpected websites is that the localhost file entries have been modified by malware or hackers to point to malicious or unwanted websites. The localhost file is a text file that maps hostnames to IP addresses and can override DNS settings. By examining the localhost file entries, a technician can identify and remove any suspicious or unauthorized entries that may cause the redirection issue.
Enabling firewall ACLs may not resolve the issue if the firewall rules do not block the malicious or unwanted websites. Verifying the routing tables may not resolve the issue if the routing configuration is correct and does not affect the web traffic. Updating the antivirus definitions may help prevent future infections but may not remove the existing malware or changes to the localhost file. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.3
質問 # 162
While staying at a hotel, a user attempts to connect to the hotel Wi-Fi but notices that multiple SSIDs have very similar names. Which of the following social-engineering attacks is being attempted?
- A. Impersonation
- B. Insider threat
- C. Evil twin
- D. Whaling
正解：C
解説：
An evil twin is a type of social-engineering attack that involves setting up a rogue wireless access point that mimics a legitimate one. The attacker can then intercept or modify the traffic of the users who connect to the fake SSID. The attacker may also use phishing or malware to steal credentials or personal information from the users
質問 # 163
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CompTIA 220-1102試験は、CompTIA A認定試験の1つであり、CompTIA A認定を取得するために必要な2つの試験のうちの1つです。この認定は、エントリーレベルのITプロフェッショナルにとって業界標準として広く認知されており、トラブルシューティングや問題解決、ネットワーク、オペレーティングシステム、セキュリティなどのスキルを認定します。CompTIA 220-1102試験は、特にオペレーティングシステムの設定と管理、仮想化、クラウドコンピューティング、モバイルデバイス、ハードウェアとネットワークの問題のトラブルシューティングなどのトピックをカバーしています。この試験に合格するには、これらのコンセプトとその実際的な応用の徹底理解が必要です。
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