[2023年12月]更新のAvaya 78201X公式認定ガイドPDF
試験78201X Avaya IP Office™ Platform Support Certified Exam
質問 # 65
Which item lets you see the progress of a software upgrade on an expansion system?
- A. System Monitor Program
- B. System Tab
- C. Web Manager Dashboard
- D. IP Office Manager on the expansion system
正解：C
質問 # 66
A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message store.
Which protocol must be configured in Microsoft Outlook to access their messages?
- A. POP3
- B. MAPI
- C. HTTP
- D. MAP
正解：B
質問 # 67
Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?
- A. Attempt to ping the IP Phone and make a call if the ping is successful.
- B. Replace the patch cord of the IP Phone, and if it boots up, make a call.
- C. Validate that the gateway IP address is present in the IP Phone configuration.
- D. Check for an indicator light where the IP Phone is connected and listen for a dial tone.
正解：D
解説：
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_phones/r2_0/233507_2/lanad052.html
質問 # 68
A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.
Which two methods can a technician use to help identify the source of the problem? (Choose two.)
- A. Add an IP route.
- B. Change codecs in the IP Office.
- C. Compare calls to local and remote extensions.
- D. Change the Mode from A-law to u-Law.
- E. Watch QoS alarms in SSA.
正解：C、E
質問 # 69
A customer wants to hear a secondary dial tone when making outgoing calls.
Where is that function enabled?
- A. on Short Code
- B. on ARS table
- C. on User Telephony
- D. on System Telephony
正解：B
質問 # 70
A customer wants to hear a secondary dial-tone when making outgoing calls.
Where is this function enabled?
- A. Short Code
- B. ARS table
- C. System Telephony
- D. User Telephony
正解：A
質問 # 71
Which Protocol is used by one-X® Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?
- A. TLS
- B. HTML
- C. HTTP
- D. XMPP
正解：A
解説：
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100108040
質問 # 72
Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?
- A. Ping the telephone, and if successful, try to call it.
- B. Listen for a dial tone, and if not heard, then check for an indicator light where the telephone is connected.
- C. Swap out the telephone patch cord, and if the telephone boots up, call the telephone.
- D. Check the IP Phone configuration and confirm that the gateway IP address is present.
正解：B
質問 # 73
A customer wants to use one of their local servers to supply the time and date for the IP Office.
In the System menu/Time Config Source, which setting would you select to achieve this?
- A. SNTP
- B. Voicemail Pro/Manager
- C. None
- D. Local
正解：A
質問 # 74
Which statement about Manager used in conjunction with Server Edition is correct?
- A. Manager is not compatible with Server edition and you must use Web Manager to configure the system.
- B. Manager can only be installed from the Admin DVD.
- C. Manager can be installed from either the admin DVD or Web Management.
- D. Manager is the only application you can use to configure User on the Server Edition.
正解：B
質問 # 75
Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)
- A. PSTN
- B. MPLS
- C. ISDN
- D. SIP
- E. H.323
正解：B、D
解説：
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100177106
質問 # 76
A law enforcement organization wants to enable full-time automated authenticated recordings of speech from people calling an anonymous tip line, which is included as an option in their auto attendant. What are the two essential steps required to set up Avaya Contact Recorder to achieve this objective? (Choose two.)
- A. Create a short code to start and stop recording with proper authorization.
- B. Create a user for the Tip Line calls with necessary privileges.
- C. Set the recording destination to VRLA with encryption and integrity protection.
- D. Select the time profile for Recording with suitable policies.
- E. Configure a Tip Line folder in the Voicemail Pro drive with appropriate access controls.
正解：B、C
質問 # 77
Which Avaya IP Office application is used to access the Security Settings for the system?
- A. Avaya Aura System Manager
- B. Avaya IP Office Web Self Administration application
- C. Avaya IP Office Monitor application
- D. Avaya IP Office Manager application
正解：D
質問 # 78
A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.
Where in the IP Office Manager can the technician configure these logins?
- A. IP Office Manager Network Configuration
- B. IP Office Softphone Application
- C. IP Office System Monitor Application
- D. IP Office Manager Security Settings
正解：D
解説：
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005673 Page: 155-156, 174-175
質問 # 79
Using the Upgrade Wizard, which Password is required when upgrading the IP Office 500 V2?
- A. Security password
- B. System password
- C. Manager password
- D. Administration password
正解：B
質問 # 80
Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features?
(Choose two.)
- A. endpoint license
- B. user profiles set to Virtual
- C. user profile set to Teleworker
- D. Advanced System license
- E. user and SIP extension in IP Office
正解：A、D
解説：
Explanation
References:
http://www.patton.com/files/support/kb/Avaya_IP_Office.pdf
質問 # 81
A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are acquiring a remote company with 400 users.
They want to ensure all IP Office features are available to everyone and maintain Avaya support.
What is the minimum hardware requirement to achieve this?
- A. IP Office Cloud Edition with added software licenses
- B. IP Office Server Edition with additional hardware resources
- C. IP Office Server Edition with added software licenses
- D. IP Office Cloud Edition with added hardware resources
正解：B
解説：
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100164650
質問 # 82
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.
Which of the following actions would be necessary to complete this increase?
- A. Add a Preferred license.
- B. Upgrade to Select Mode.
- C. Add five receptionist licenses.
- D. Upgrade to Server Edition.
正解：C
解説：
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101028316
質問 # 83
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