Community-Cloud-Consultant試験問題を今すぐ試そう！最新の[2022年最新] 正解回答付き
練習できるCommunity-Cloud-Consultantには認定ガイド問題と解答とトレーニングを提供しています
Salesforce Community-Cloud-Consultant 認定試験の出題範囲：
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質問 118
Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?
Select one or more of the following:
- A. Metadata AP
- B. Force.com IDE
- C. Template export
- D. Change sets
正解: D
質問 119
Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers Select one or more of the following:
- A. Set up custom URLs to route users from country domains to the correct Community pages
- B. Set up Translation Workbench and ensure translators are assigned
- C. Use the language selector component to let users select their preferred language
- D. Embed a link to Google Translate all pages
- E. Enable multiple languages in the Knowledge language settings
正解: B,C,E
質問 120
Universal Containers creates a Customer Service Template-based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles.
Which standard functionality should a Community Manager use to accomplish this task?
- A. Make sure Top Articles for Topics is enabled in Community Management.
- B. Add the Top Articles component inside the Community Builder.
- C. Update Knowledge Settings inside Setup.
- D. Set the Number of Articles property inside the Page Editor.
正解: D
質問 121
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napilitemplate.
What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers
- A. Add French and Italian languages to the Community using the Community Builder Page Editor
- B. Add French and Italian to Language Settings under Admin Setup
- C. Add French and Italian languages to the Community usingSite.com configuration
- D. Add the Language Picker Component to make French and Italian available on the Community Pages
正解: A,C
質問 122
Universal Containers builds a partner community for their dealers.
They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
- A. Assign Super User access to the CEO partner user on the Contact page
- B. Make the CEO partner user the owner of the partner account
- C. Add a third role to the partner account hierarchy for the CEO partner user
- D. Promote the CEO partner user to delegated admin on the partner account
正解: A
質問 123
Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.
What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers Select one or more of the following:
- A. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"
- B. Redirect users to a custom page displaying a user agreement before users login for the first time
- C. Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"
- D. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted
- E. Use login flows to show the user agreement when Community users log in for the first time
正解: A,D,E
質問 124
Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?
- A. Use the Case object with full layout, return five records, and use the "My Cases" list view.
- B. Use the Case object with compact layout, retum five records, and use the *My Cases" list view.
- C. Use the Case object, return five records, use the "My Cases" list view, and disable public access.
- D. Use the "My Cases' list view with compact layout, return five records, and disable public access.
正解: A
質問 125
Universal Containers needs to allow customers to self-register for their Community for customers. Existing contacts must be given Community access without creating duplicate contacts.
How should a Salesforce Admin perform this task?
- A. Develop a batch process that will delete duplicate contacts in the Community and reassign users to existing contacts.
- B. Customise the CommunitiesSelfregcontroller Apex controller to identify duplicates and show an error message during registration.
- C. Uncheck the option Allow Duplicates in Salesforce in Community Management.
- D. Create a validation rule to prevent duplicates and show an error message.
正解: B
質問 126
Northern Trail Outfitters has released a Customer Service Community for its users for outdoor and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products.
What should the Administrator recommend?
- A. Subscribe to Topics associated with Questions and posts
- B. Follow users associated with Questions and posts
- C. Subscribe to an RSS feed about Questions and posts
- D. Subscribe to Questions and posts
正解: B
解説:
Explanation
質問 127
Universal Containers builds their customer Community on Customer Services Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
Select one or more of the following:
- A. From the Community site
- B. From the Community Workspaces
- C. From the Community Builder
- D. From the All Communities setup page
正解: B
質問 128
Universal Containers needs to provide Community access to a select set of customers. Customers will NOT be asked to register.
In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.
- A. Use external ETL tools to extract customers and load into Salesforce.
- B. Use the Salesforce Community User API to create Community users.
- C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.
- D. Use theCommunity import wizard to create users.
正解: A,C
質問 129
A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.
- A. Global Header.
- B. Community URL.
- C. Appending "/one/one.app" to the Community URL.
正解: B,C
質問 130
Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.
Which standard functionality should be used to accomplish this task?
- A. Create a rich text field inside the Navigation object and include the website URL as an href link.
- B. Upload an HTML header in Community Management with Javascript that contains a link to the external website.
- C. Update the Default Website Link property inside Property Editor to the company's website.
- D. Create a Navigation menu item inside Community Builder with External URL type.
正解: D
質問 131
Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?
- A. Create the users as contacts and enable them as Community users
- B. Allow the users to self -register to the Community
- C. Create the users in Salesforce and add their profile to the Community
- D. Add the users to the Community as members
正解: A
質問 132
Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support and additional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?
- A. Deactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox
- B. Build a new Community with required features after testing in a Sandbox and deactivate the existing Community
- C. Create new Community profiles with the modified features and assign them to customers when the Community is ready for customers.
- D. Make changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.
正解: A
質問 133
Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers
- A. Set up Live Agent in Community Management
- B. Enable Live Agent in Community Settings
- C. Configure Live Agent in the Salesforce org
- D. Add a custom Live Agent Lightning component
正解: B,C
質問 134
universal Containers (UC) is in the process of a digital transformation. UC wants to create a Lightning community built using the partner Central template so partners can view leads and opportunities and submit tickets. Most of the partner teams are comprised of sales reps, team leads, senior advisors, and executives. UC uses a hierarchy-based sharing model for its internal sales team for record access and wants to do the same for partners.
What should the Consultant consider when designing the sharing model for the Community?
- A. Community Cloud comes with three partner roles per Community and is configuration up to 10 roles per org
- B. Sharing rules conflict with role hierarchy for sharing records in communities.
- C. Using one Partner Role and super User Access allows record-sharing in communities.
- D. Community Cloud comes with one partner role per Community and is configurable up to 10 roles per org.
正解: D
質問 135
Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?
- A. Install the Community Page Manager from the AppExchange
- B. Ask your developer to create a new Visualforce Page
- C. Create a new page in the Community Builder
- D. Create a new page from in the Community Manager
- E. Clone an existing page in the Community Builder
正解: C
質問 136
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
- B. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- C. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- D. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
正解: D
質問 137
What are the four stages of the Community Roll-out framework?
- A. Analyse > Design > Implement > Maintain
- B. Design > Implement > Grow > Review
- C. Create > Communicate > Design > Implement
- D. Plan > Develop > Test > Review
- E. Establish > Manage > Measure > Engage
正解: E
質問 138
Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?
- A. Un publish and republish the Napili template
- B. Enable Chatter for the one
- C. Upgrade the template to like latest version
- D. Refresh the Salesforce component list In Community Builder
正解: B
質問 139
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