Salesforce Community Cloud Community-Cloud-Consultant試験と認定テストエンジン [Q130-Q152]

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質問 # 130
The Community administrator at Universal Containers has received reports from users about being unable to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part.
Why are users unable to see each other in the People tab?

  • A. External users can only view each other if they are in the same Account.
  • B. External users are unable to view each other within Partner Communities.
  • C. The Administrator has deselected Community User Visibility.
  • D. Users rejected each others' Friend Requests within the Community.

正解:C


質問 # 131
As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?

  • A. #AskForce on Twitter and the Success Community
  • B. Partner Relationship Manager and Marketing Managers
  • C. Sales Team, Marketing Team, Service Team and Executives
  • D. Executives and the Partner Relationship Manager
  • E. Partner Relationship Manager and Sales Managers

正解:C


質問 # 132
Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.
In which two ways should this be set up? Choose 2 answers.

  • A. In the Community Workspaces, add a new Custom Recommendations Channel.
  • B. In Community Builder, add the Featured Recommendations Component to the page.
  • C. In the Community Workspaces, target all Recommendations to a new Audience Type.
  • D. In Community Builder, add the Recommendations Component to the page.
  • E. In the Community Workspaces, create the Recommendation.

正解:D、E


質問 # 133
Company X has created a community and wishes to change the branding to match their website. Which 3 actions could they take.

  • A. Link to an external website and the CSS will be automatically generated
  • B. Import the company logo and a custom color palette will be generated
  • C. Use HEX values within the color swatch
  • D. Use custom CSS

正解:B、C、D


質問 # 134
Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect - Customer users only need to see their orders in the Community - Orders are currently public read-only - Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

  • A. Creating a new integration with the legacy system for customer users
  • B. Set the external users' organisation wide defaults to private for external order objects
  • C. Leveraging existing integration with the legacy system
  • D. Update the customer user profile and given the "view all" permission on the integration object

正解:C、D


質問 # 135
Northern Trail Outfitters has recently launched a Partner program to increase sales. The VP of Sales has the following goals:
* Drive more revenue from sales channels.
* Allow channel Partners to provide service to buyers.
* Get deal visibility in real time.
Which option should Northern Trail Outfitters consider to meet these requirements?

  • A. Direct Pricing for Community Cloud
  • B. CPQ for Community Cloud
  • C. Sales Channels for Community Cloud
  • D. Guided Selling for Community Cloud

正解:B


質問 # 136
Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

  • A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.
  • B. Formalize the member registration process, including automating the account assignment orperson account creation.
  • C. Test the Community for member activity, including cases and articles.
  • D. Performance test the Community with a large number of members with increased activity.
  • E. Make sure customers are not members of other Salesforce Communities.

正解:A、E


質問 # 137
Universal Containers has a multi -layered distribution structure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: * Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. * Main Distributors can communicate with other Main Distributors. * Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?

  • A. Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community
  • B. Build one Community for each Regional Distributor and one for Main Distributors
  • C. Build one Community using the Napili template for Main Distributors and Regional Distributors.
    Disable Community user visibility and allow portal user visibility
  • D. Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage

正解:A


質問 # 138
Select two ways you are able to integrate Google Analytics with a template based Community. 2Answers

  • A. Community Builder >> Settings > > Analytics Setup
  • B. Community Builder >> Settings >> Advanced >> Edit Head Markup
  • C. Setup Menu >> Google Analytics >> Communities
  • D. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
  • E. Community Manager >> Settings >> Advanced >> Google Analytics Tracking

正解:B、D


質問 # 139
Universal Containers needs a Community for distributors who manage their sales with the following requirements: * Each distributor has multiple users. * Users within the same distributor should be able to talk with each other. * Users should NOT be able to talk with users from other distributors. * The Knowledge articles and other Community features should be the same for all distributors. Flow should the Salesforce Admin meet these requirements?

  • A. Create Sharing groups to share users within a distributor. Allow ions, keeping the OWD for Users as private
  • B. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users
  • C. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility
  • D. Reate a Sharing set to share the users within a distributor in the Community. Allow ions, keeping the OWD for Users as private

正解:B


質問 # 140
You have recently deployed a Partner Community leveraging the Napili Template however you are getting requests to share all cases within an Account with the CEO of each organization. You are aware of the limitations of the number of roles you can have within a Salesforce Org and want to avoid adding new community roles. What steps would you take to achieve this requirement?

  • A. Enable Super User Access
  • B. Create a Custom Sharing Rule
  • C. Create an APEX Custom Permission
  • D. Create a Custom Sharing Set
  • E. Increase the number of roles within the Community Settings

正解:A


質問 # 141
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?

  • A. Add the Customer community to the Partner Community user profile
  • B. Include the partner profile as a member of the Community for customers.
  • C. Create Partner users as members in the Customer Community and send login details to the users
  • D. Select the Enable Customer Community user option in the Partner contact in Salesforce

正解:B


質問 # 142
You wish to edit the Community Head Markup, where do you go to do this?

  • A. Community Builder >> Settings >> Advanced
  • B. Upload a HTML static resource named 'Head Markup'
  • C. Developer Console
  • D. Modify the hidden Community Lightning Component which is displayed when editing the community
  • E. Community Manager >> Administration >> Settings

正解:A


質問 # 143
During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?

  • A. Implement a custom theme for the Community.
  • B. Install a Lightning Bolt template from the AppExchange.
  • C. Build custom HTML pages according to Marketing specifications.
  • D. Build Visualforce pages and apply custom CSS.

正解:A、D


質問 # 144
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?

  • A. Users with the High -Volume Customer Portal license
  • B. Users with the Customer Community license
  • C. Users with the Customer Community Plus license
  • D. Users with the Customer Community Login license

正解:A


質問 # 145
Which is currently not a valid pre-built Social Sign-on Authentication provider?

  • A. Box
  • B. Google
  • C. LinkedIn
  • D. Facebook
  • E. Janrain
  • F. GitHub
  • G. Twitter

正解:A


質問 # 146
Northern Trail Outfitters wants to launch their Community with the following requirements:* Enable ions* Use Reputation for gamification* View the Trending Articles* Optimized for mobile. Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers

  • A. Use Reputation for gamification
  • B. View the Trending Articles
  • C. Optimized for mobile
  • D. Enable ions

正解:C、D


質問 # 147
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC's Salesforce administrator recommend? Choose 2 answers Select one or more of the following:

  • A. CustomerCommunity
  • B. Customer Community Plus Login
  • C. Customer Community Login
  • D. Customer Community Plus

正解:B、D


質問 # 148
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:

  • A. Leverage the opportunity feed and group record layout access control
  • B. Leverage the opportunity feed and manual shares for access control
  • C. Leverage unlisted groups and record sharing for access control
  • D. Leverage private groups and record sharing the access control

正解:B


質問 # 149
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.
Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer

  • A. Drag and drop the Reputation Leaderboard component onto the home page
  • B. Create a custom Lightning component and add it to the home page
  • C. Add a generic component and name it Leaderboard
  • D. Enable Chatter for the Customer Service Napili Community

正解:A


質問 # 150
Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?

  • A. Turn off Portal User Visibility under Sharing Settings
  • B. Update the Internal User record to Private under Sharing Settings
  • C. Deselect Community User Visibility under Sharing Settings
  • D. Create a sharing group for partner accounts under Sharing Settings

正解:C


質問 # 151
Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account.
How should the Salesforce Admin fulfill this requirement?

  • A. Add a third role to the partner account hierarchy for the CEO partner user.
  • B. Assign Super User access to the CEO partner user on the Contact page.
  • C. Make the CEO partner user the owner of the partner account.
  • D. Promote the CEO partner user to delegated admin on the partner account.

正解:A


質問 # 152
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