PDF無料ダウンロードには33820X有効な練習テスト問題 [Q13-Q37]

PDF無料ダウンロードには33820X有効な練習テスト問題

33820Xテストエンジンお試しセット、33820X問題集PDF

質問 13
Avaya Elite Multichannel (EMC) Release 6.6 supports which three platforms? (Choose three.)

A. MS SQL 2016
B. MS SQL 2017
C. Microsoft.NET Framework R4.7.2
D. MS Windows Server 2016
E. MS Windows Server 2012

正解: B,C,E

質問 14
A customer wants to avoid large upfront capital expenses for software licenses with capacities that may or may not be needed.
Which Avaya OneCloud™ ReadyNow offer is the foundation of a rate card model that includes hardware, software usage, installation, operation, and maintenance as a monthly recurring charge?

A. Virtual Private Clouds
B. Contact Center Bundles
C. Ready Now Solutions
D. Proof of Concept

正解: B

質問 15
A customer wants an Avaya Breeze® Snap-in that allows business analysts, non-technical resources and developers the ability to write logical business process flows.
Which Avaya Breeze® Snap-In would you recommend?

A. Engagement Designer Snap-In
B. Enhanced Call Control Snap-in
C. Presence Snap-in D)
D. Context Store Snap-In

正解: A

質問 16
Refer to the exhibit.

This exhibit shows an example of the Call Management System (CMS) and Call Center Elite architecture. A customer wants CMS so It can manage their separate business units, departments, or locations from a single reporting point.
How many Automatic Call Distribution (ACD) queues can a single CMS system report on?

A. 0
B. 1
C. 2
D. 3

正解: A

質問 17
The Avaya Experience Portal (AEP) is licensed and offered on a per port basis. Which three statements are true for the AEP? (Choose three.)

A. In AEP 7.2.x, full ports may be bundled with speech.
B. In AEP 7.2.x, full ports cannot be bundled with speech.
C. The Media Resource Control Protocol connection is licensed per port and includes ASR and TTS.
D. The MRCP connection is free of charge when speech is purchased through Avaya otherwise the customer pays to enable ASR/TTS capabilities.
E. The Media Resource Control Protocol connection is licensed per port, and separately for ASR and TTS.

正解: A,C,D

質問 18
Application Enablement Services (AES) protocols such as TSAPI, JTAPI, and DMCC, no longer need to be purchased separately with which licensing option?

A. Enablement Licensing (EL)
B. Application Specific Licensing (ASL)
C. Advanced License (AL)
D. Standard License (SL)

正解: D

質問 19
Call Center Elite Release 8.x continues to support SIP end-to-end deployments, and is aimed at supporting Avaya Aura® enhancements.
To support large capacity SIP call centers, what Is the number of concurrently logged in ACD SIP agents supported In Call Center Elite Release 8.x?

A. 12,000
B. 10,000
C. 0
D. 15,000

正解: D

質問 20
Avaya OneCloud - Private Delivery provides a single-tenant dedicated software instance designed for large enterprise customers requiring higher feature sets, more control, customization, and higher security options.
Which Private Delivery option uses pre-defined data centers with an automated reference architecture to deliver a standard set of UC and CC solutions?

A. Custom
B. Enterprise
C. ReadyNow
D. Secure

正解: C

質問 21
From a migration standpoint, when implementing Avaya Oceana® and Avaya Analytics™, what are three ways that Avaya preserves the customer's Investment? (Choose three.)

A. By using the benefit of Avaya Aura® Contact Center
B. By using the benefit of Avaya Proactive Contact
C. By using the benefit of Call Center Elite
D. By using the benefit of Avaya IX'M Workforce Engagement
E. By using the benefit of Avaya Call Management System

正解: C,D,E

質問 22
A customer needs to integrate a network of call centers for better load balancing and optimal agent utilization. They also need to monitor the status of the specified resources and adjust call processing. This would enable the system to compare the specified skills, identify the skill that provides best service to a call, and deliver the call to an agent in the skill. If no agents are available in the skill, the call is queued.
Which Avaya Aura® Call Center Elite feature would you recommend to this customer?

A. Expert Agent Selection
B. Business Advocate
C. Advanced Call Vectoring
D. Best Service Routing

正解: D

質問 23
Avaya Elite Multichannel (EMC) Release 6.6 supports which three platforms? (Choose three.)

A. MS SQL 2016
B. MS Windows Server 2012
C. MS Windows Server 2016
D. MS SQL 2017
E. Microsoft.NET Framework R4.7.2

正解: C,D,E

質問 24
A customer wants an Avaya Elite Multichannel R6.6 solution with the following deployment options:
* Single Server
* Multiple Server - Single VMS
* Multiple Server - Multiple VMS
In a Multiple Server - Single VMS Preferred Deployment option, which three are the part of the 3-server solution? (Choose three.)

A. EMC-SQL-DB
B. EMC-VMS
C. EMC-CORE
D. EMC-IDS
E. EMC-XML

正解: A,C,D

質問 25
A customer wants a higher balance efficiency by leveraging their contact center as a strategic resource.
Using one platform and single-user interface, what are three functions that Avaya IX™ Workforce Engagement unifies? (Choose three.)

A. Customer Feedback
B. Workforce Management
C. Enterprise Analytics
D. Quality Monitoring
E. Expert Agent Selection

正解: A,B,D

質問 26
Refer to the exhibit.

In this example, the target market is enterprise contact centers and general enterprise telephony customers who are implementing CTI applications with Communications Manager.
Which open standards-based solution runs on a Linux server, is tightly integrated with a Communication Manager and Elite Multichannel solution, and is missing from this diagram?

A. Avaya Aura® Media Server
B. Avaya Aura® Application Enablement Services
C. Avaya Aura® Session Border Controller
D. Avaya Aura® Session Manager

正解: B

質問 27
A Call Management System (CMS) Release 19 goes to market per the Avaya Global Product Distribution policy. It is sold through direct and indirect channels. The channel strategy and sales model are not affected by this release.
Which three are CMS Release 19 deployment options with the flexibility to meet the needs of every customer? (Choose three.)

A. Oracle Sun Blade 150
B. Oracle Fire V880/V890
C. Amazon Web Services
D. Avaya Solutions Platform Servers
E. CMS Virtual Appliance OVA (Customer-provided VMware vSphere Platforms)

正解: B,C,E

質問 28
Which two statements about the enhancements to Elite Multichannel Release 6.6 security are true? (Choose two.)

A. Elite Multichannel 6.6 supports WebLM Release 6.x.
B. All connections to EMC 6.6 Servers use only TLS 1.2 to communicate.
C. Elite Multichannel 6.6 uses SSLv3
D. Support for TLS 1.0 and 1.1 have been dropped from EMC 6.6.

正解: B,C

質問 29
A client wants a solution to view live, real-time information, and see the immediate results of their adjustments.
From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?

A. Avaya Call Management System
B. Avaya Aura® Elite Multichannel
C. Avaya IX™ Workforce Engagement
D. Avaya Intelligent Customer Routing

正解: C

質問 30
A Call Center Elite customer is currently running only a voice channel, and does not have either Interaction Center (IC) or Elite Multichannel (EMC). Which product enables them to implement Multichannel?

A. Avaya Oceana®
B. Avaya Control Manager
C. Avaya Workspaces® for Elite
D. Avaya Breeze®

正解: A

質問 31
A customer wants to avoid large upfront capital expenses for software licenses with capacities that may or may not be needed.
Which Avaya OneCloud™ ReadyNow offer is the foundation of a rate card model that includes hardware, software usage, installation, operation, and maintenance as a monthly recurring charge?

A. Contact Center Bundles
B. Ready Now Solutions
C. Virtual Private Clouds
D. Proof of Concept

正解: C

質問 32
You have designed a reference solution that includes the Avaya G450 Media, which is targeted for mid-to-large sized branch offices, medium sized standalone businesses, or small campus environments.
The robust TDM capabilities for scalability and deployment flexibility Includes 192 analog or digital (DCP) ports, up to 8 Tl/E1s up to 10,000 Busy Hour Call Completions, and how much DSP channel capacity?

A. 0
B. 1
C. 2
D. 3

正解: C

解説:
Reference:
https://www.trcnetworks.com/avaya-media-gateways-g250g350g430g450g650g860ig550/

質問 33
Refer to the exhibit.

In this example, the target market is enterprise contact centers and general enterprise telephony customers who are implementing CTI applications with Communications Manager.
Which open standards-based solution runs on a Linux server, is tightly integrated with a Communication Manager and Elite Multichannel solution, and is missing from this diagram?

A. Avaya Aura® Media Server
B. Avaya Aura® Application Enablement Services
C. Avaya Aura® Session Manager
D. Avaya Aura® Session Border Controller

正解: C

質問 34
Refer to the exhibit.
A customer wants Avaya Experience Portal as a software platform for supporting omnichannel automation applications, so they can create sophisticated voice and speech applications.
Which component shown in the exhibit is responsible for launching applications?

A. Application Servers
B. IX™ Orchestration
C. Media Processing Platform
D. Experience Portal Manager

正解: C

質問 35
An Elite Multichannel (EMC) Release 6.6 Server enhancement is support for Real-time reporting for how many agents with unicast?

A. 0
B. 1
C. 2
D. 3

正解: C

解説:
Reference:
https://downloads.avaya.com/css/P8/documents/101056329#:~:text=EMC%206.6%20supports%20real%2Dtime%20reporting%20for%20500%20agents%20with%20unicast.

質問 36
Avaya OneCloud - Public Delivery leverages Avaya UC and CC technology and solutions for a seamless transition to the cloud. Which two options are available with Avaya OneCloud - Public Delivery? (Choose two.)