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質問 205
A human resources professional is putting together a training session, during which employees will be expected to complete a number of small group activities. What type of seating would be most effective for this training session?
- A. Banquet
- B. Chevron
- C. Theater
- D. Classroom
正解: A
解説:
Explanation: Banquetstyle seating, in which groups of employees will be arranged at tables, is best for a training session with small group activities. Classroomstyle seating is best if the employees will simply be facing the front of a room and listening to a speaker. Chevronstyle seating is best for a combination of activities that include video presentations and group interaction. Theaterstyle seating accommodates the largest number of people and also works well for various presentations.
質問 206
In graded vesting, how much must be vested after three years of employment?
- A. 20%
- B. 15%
- C. 25%
- D. 10%
正解: A
解説:
Explanation: In graded vesting, at least 20% must be vested after three years of employment. Vesting 10% or 15% is too low. Vesting 25% is acceptable, but it does not reflect the minimum requirement for graded vesting.
質問 207
Which type of testing is not part of the medical examination conditions of ADA and may be required of any candidate?
- A. Aptitude test
- B. Polygraph test
- C. Drug screening test
- D. Driving test
正解: C
解説:
Explanation: A drug screening test can be required of any candidate for a job, and the medical examination conditions of ADA do not prevent a candidate from being tested for drug use, regardless of disability. Polygraph tests, driving tests, and aptitude tests are not part of potential medical examinations, and all of these tests must be administered with certain stipulations from ADA.
質問 208
Which approach to budgeting requires that every expense be justified?
- A. zerobased budgeting
- B. bottomup budgeting
- C. historical budgeting
- D. parallel budgeting
正解: A
解説:
Explanation: In zerobased budgeting, every expense must be justified. Zerobased budgeting programs attempt to streamline the business by judging the necessity of every item. Historical budgeting, on the other hand, assumes that the expenses from previous years will be carried over. Obviously, zerobased budgeting is a more timeconsuming process, though it can produce substantial savings. Zerobased and historical budgeting programs may be executed in a topdown or bottomup fashion, depending on whether top managers or all relevant managers are included.
質問 209
For human resources departments, what is the first step in enterprise risk management?
- A. insurance
- B. audit
- C. employee interviews
- D. forecasting
正解: B
解説:
Explanation: For human resources departments, the first step in enterprise risk management is an audit. Enterprise risk management is a systematic assessment of the potential dangers to an organization, as well as the creation of a strategy to mitigate these dangers. A human resources audit looks for areas in which the business is at risk, whether because of suboptimal working conditions or noncompliance with regulations. Employee interviews may be a part of the audit. The purchase of insurance may be one consequence of an audit. Forecasting may only occur after the completion of an audit.
質問 210
A second IRCA violation results in which of the following penalties?
- A. Not less than $1,000 and not more than $2,000 for each unauthorized employee
- B. Not less than $250 and not more than $1,000 for each unauthorized employee
- C. Not less than $5,000 and not more than $10,000 for each unauthorized employee
- D. Not less than $2,000 and not more than $5,000 for each unauthorized employee
正解: D
解説:
Explanation: A second IRCA (Immigration Reform and Control Act) violation results in a penalty of not less than $2,000 and not more than $5,000 for each unauthorized employee. The first violation results in a penalty of not less than $250 and not more than $2,000 for each unauthorized employee. A third violation results in a penalty of not less than $5,000 and not more than $10,000 for each unauthorized employee. Note that answer choices A and B combine penalty information for the first violation but are not penalties in their own right.
質問 211
What is the human resource professional's strategic role in organizations within a company or corporation?
- A. Encourage employees in their personal strengths
- B. Produce definitive change
- C. Manage all employee problems
- D. Manage relationships between employees and the company
- E. Handle any issues arising from compliance problems
正解: A
解説:
Explanation: In many cases, the human resources professional is responsible for acting as a kind of median between the company and its employees. In organizations, the role of the human resources professional is somewhat more specific; the HR professional is expected to encourage employees in their strengths and when necessary, help employees in building their strengths. Answer choice A is incorrect. While the HR professional's responsibility is related to change in organizations, it cannot produce definitive change if the need is too great. Answer choice C can be correct in the greater sense of the HR professional's job, but is not specific enough for the HR professional's responsibility within organizations. Similarly, answer choices D and E relate to the HR professional's job description but not within organizations.
質問 212
Which of the following is considered an involuntary benefit that employers must provide for employees?
- A. Vacation time
- B. Social security
- C. Qualified pension plan
- D. Paid holidays
正解: B
解説:
Explanation: Social security, like Medicare, is an involuntary benefit that employers must provide. Vacation time, qualified pension plans, and paid holidays, on the other hand, are all voluntary benefits that employers have the option to provide or not provide for employees.
質問 213
Which type of voluntary benefits plan offers specified tax benefits for employers as well as employees and does not provide extra benefits for shareholders or executives?
- A. Qualified plan
- B. Cash balance
- C. Nonqualified plan
- D. Defined benefit
- E. Defined contribution
正解: A
解説:
Explanation: This question describes the qualified plan, which provides IRSapproved tax advantages but without any extra benefits for shareholders and executives. Answer choice A is incorrect because the nonqualified plan provides benefits to specified employees (i.e., executives) and shareholder. Answer choice B is incorrect because the defined contribution plan utilizes a standard pension plan but without the added benefits defined in advance. Answer choice D is incorrect because the cash balance plan is a combination of the defined benefit and defined contribution plan but does not fall under the immediate grouping of voluntary benefits programs. Answer choice E is incorrect because the defined benefit program starts with a pension plan and adds specified benefits to it.
質問 214
In the HAY system, which of the following is not a defined factor for job evaluation?
- A. Accountability
- B. Review
- C. Problem solving
- D. Knowledge
正解: B
解説:
Explanation: Knowledge, accountability, and problem solving are part of the HAY system. Review is not considered a part of this system, although it might, by default, fall under one of the other categories.
質問 215
Barbara contracts the flu from her daughter. While she is at work, her stomach becomes upset and she vomits. She has to go home for the day. Is this a workrelated illness?
- A. No, because vomiting is not considered a significant symptom.
- B. Yes, because the symptoms were exhibited at work.
- C. No, because the influenza exposure occurred away from work.
- D. Yes, because any incidents of vomiting must be reported.
正解: C
解説:
Explanation: This is not a workrelated illness because the influenza exposure occurred away from work. Of course, it is not always possible to ascertain when exposure occurred, but the mere fact that symptoms began at work is not enough to make this illness workrelated.
質問 216
Which of the following is an example of a chemical health hazard?
- A. virus
- B. bacterium
- C. pesticide
- D. fungus
正解: C
解説:
Explanation: A pesticide is an example of a chemical health hazard. The other three answer choices are biological health hazards. OSHA requires businesses to maintain safety data sheets related to every chemical found in the workplace. A safety data sheet outlines the components of the substance, as well as its behavior under various conditions. Most importantly, the safety data sheet indicates whether a chemical is harmful when absorbed, inhaled, or ingested, and how these dangers may be mitigated or avoided.
質問 217
Which of the following would be considered nonmonetary compensation?
- A. flex time
- B. medical care premiums
- C. paid leave
- D. stock options
正解: A
解説:
Explanation: Flex time is considered nonmonetary compensation. Nonmonetary compensation is any reward that is not money or that cannot be monetized. The other answer choices represent compensation that is an expense for the business. Flex time systems allow employees to work variable hours of the day, which can be very useful for employees who have numerous responsibilities outside of work.
質問 218
Why is an understanding of the legal process so valuable for the human resources professional?
- A. Legislation influences the relationship between employers and employees, and the human resources professional is responsible for understanding this relationship
- B. The business world is increasingly involved with the legislative process, and the human resources professional is a company's outside contact for legislation
- C. Understanding the legislative process is essential for small businesses to become corporations
- D. Human resources professionals are the ones responsible for contacting members of Congress in the event that legislation should be proposed
- E. Human resources professionals are expected to function as lobbyists to Congress should legislation need to be enacted
正解: A
解説:
Explanation: Simply put, the legislation that will affect a business often will affect that business's relationship with its employees. Because the human resources professional is, in some ways, the intermediary between the employers and the employees, he or she should be at least somewhat familiar with legislation and the legislative process. Answer choice A is not correct because the human resources professional is not necessarily responsible for contacting a member of Congress about submitting legislation. Similarly, answer choice B is incorrect because the human resources professional is not required to act as the company's outside contact. Answer choice C is largely irrelevant to the larger question and, if true, would only refer to human resources professionals at small companies that are hoping to expand. Answer choice E is also incorrect because lobbying before Congress is a task that anyone can perform, but does not necessarily fall under the specific job description of the human resources professional.
質問 219
Which of the following is not a valid step in the mediation process?
- A. Structure
- B. Negotiating
- C. Introductions
- D. Opinions
正解: D
解説:
Explanation: The steps in the mediation process include the following: Structure, Introductions, Factfinding, Options, and Negotiating. "Opinions" is not one of these steps. (In fact, it is likely due to opinions that the mediation was necessary in the first place.)
質問 220
How long must an executive order be published in the Federal Register before it becomes law?
- A. 30 days
- B. 1 year
- C. 60 days
- D. 6 months
正解: A
解説:
Explanation: An executive order must be published in the Federal Register for 30 days before it becomes law. Executive orders are proclamations by the President of the United States. They may be challenged in the judicial system.
質問 221
Within how many months of an incident must a labor charge be filed?
- A. 0
- B. 1
- C. 2
- D. 3
正解: C
解説:
Explanation: A labor charge must be filed within 6 months of an incident. The charge may, of course, be filed within 3, 4, or 5 months, but these options do not reflect the full legal provision.
質問 222
According to Marcus Buckingham and Curt Coffman in First, Break All the Rules, which of the following is not one of the four factors that help to create eager and content employees?
- A. Locate the most advantageous work situation for each employee
- B. Identify potential employees who demonstrate versatility and a combination of KSAs (knowledge, skills, and abilities)
- C. Create clear goals for all employees and provide rewards for completed goals
- D. Terminate employees who fail to connect with other members of the team
- E. Focus on the strengths of each employee and encourage individual growth
正解: D
解説:
Explanation: Marcus Buckingham and Curt Coffman's First, Break All the Rules takes a positive approach to improving the situation for employees; terminating an employee would not necessarily create a positive situation. Instead, Buckingham and Coffman suggest that a human resources professional work on the steps provided in answer choices B, C, D, and E, which are creating goals, focusing on individual employee strengths, identifying employee KSAs, and locating the most advantageous work situation for employees.
質問 223
Phil claims that he was not allowed to apply for an available position because of a standard defined as unlawful by the Americans with Disabilities Act. The hiring company claims that Phil was not qualified for the job in the first place. Which case is most relevant to Phil's situation?
- A. Sista v. CDC Ixis North America, Inc. (2006)
- B. Bates v. United Parcel Service (2006)
- C. Phason v. Meridian Rail Corporation (2007)
- D. Pharakhone v. Nissan North America, Inc. (2003)
正解: B
解説:
Explanation: Bates v. United Parcel Service (2006) is the most relevant case to Phil's situation. The ruling in this case established that the company bears the burden of proving that a standard is necessary, even if the candidate is otherwise unqualified. Phil could cite this case to force the employer to justify its standard.
質問 224
Within the HerseyBlanchard (1977), there are four leadership styles: Selling, Telling, Delegating, and which of the following?
- A. Directing
- B. Motivating
- C. Guiding
- D. Participating
正解: D
解説:
Explanation: The fourth leadership style as presented in the HerseyBlanchard theory is Participating. Directing and Guiding fall under the leadership style Telling; Motivating falls under the leadership style Selling.
質問 225
Why does the Uniform Guidelines on Employee Selection Process (UGESP) require these qualities in testing?
- A. To avoid discrimination against protected classes
- B. To create a better standard for testing
- C. To ensure the same results from all tests
- D. To quantify the success rate for the company doing the testing
- E. To prevent qualified candidates from being overlooked
正解: A
解説:
Explanation: The required qualities of reliability and validity are established for the express purpose of avoiding discrimination against protected classes. Answer choice A is incorrect because it makes no sense to ensure the same results from all tests - the tests would have no value at that point. Answer choice C is incorrect because the testing of candidates for a new position is about assessing the qualifications of the candidates and not quantifying the success rate of the company. Answer choice D is incorrect because it is too vague. Such guidelines would always be intended to create better standards for testing, but this is not specific enough to be a correct answer. And answer choice E is correct in the larger sense but is also not specific enough, since the standards were created for very specific reasons.
質問 226
What is the fiduciary role of the human resources professional regarding ERISA?
- A. Working with organization to locate the funds for pension accounts
- B. Ensuring that the HIPAA guidelines of ERISA are observed
- C. Setting up pension accounts for employees
- D. Creating the rules that govern individual retirement account for employees
- E. Handling and managing pension funds
正解: E
解説:
Explanation: The fiduciary role of the human resources professional regarding ERISA is primarily one of handling and managing the pension funds that the organization provides for retirement accounts. Answer choice A is incorrect because the fiduciary role does not include setting up pension accounts for employees. (This might be another part of the human resources professional's job, but this is not the immediate fiduciary role with respect to ERISA.) Answer choice C is incorrect because the fiduciary role has nothing to do with ensuring that HIPAA guidelines are observed. Answer choice D is incorrect because human resources professional is not responsible for creating retirement account rules. And answer choice E is incorrect because the fiduciary role of the human resources professional is not necessarily one of locating the funding but rather of managing it.
質問 227
Susannah, who is the head of the human resources department, will be responsible for a training session and must decide on the seating style in the space that she will be using. The training will include a large group and will involve a range of activities, including several lectures, film presentations, and a small amount of group work. Which of the following seating styles will be most appropriate for the training that Susannah will be conducting?
- A. Theaterstyle
- B. Conferencestyle
- C. Banquetstyle
- D. Chevronstyle
- E. Ushapedstyle
正解: D
解説:
Explanation: As the question states, the training will encompass several features - lectures, film presentations, and group work. Among the available styles of seating, the chevronstyle - with the chairs angled in a Vshape toward the stage or front of the meeting space - will offer the most versatility for trainees. Answer choice A is incorrect because the theaterstyle seating would be useful for lectures and film presentations but would offer no good way for trainees to break into groups. Answer choice C is incorrect because the banquetstyle seating would be excellent for group work but would be impractical for lectures and film presentations. Similarly, answer choice D is incorrect because the conferencestyle seating would place participants around one large table, which would not necessarily be useful for any of the three activities that will occur in the training. And answer choice E is incorrect because the Ushaped seating would be useful only for lectures but would not benefit the trainees in a film presentation or in group work.
質問 228
During the course of an interview, Adrian notices that the candidate he is interviewing is wearing a religious symbol on a chain around his neck. Adrian wants to ask a question about the employee's religious affiliation. Which of the following questions would be appropriate, according to the equal opportunity laws?
- A. Do you belong to any organizations that might be relevant to the position?
- B. Have you ever attended a religious service?
- C. What church do you attend?
- D. I noticed the symbol around your neck - do you attend services regularly?
- E. What does the symbol that you're wearing around your neck represent?
正解: A
解説:
Explanation: Specific questions regarding a candidate's personal life and religious choices are entirely off limits for interviews. The only question that an interviewer may ask a candidate is whether or not the candidate belongs to an organization that may be relevant to the job. Unless the candidate volunteers information, all other questions about the religious symbol that the candidate is wearing are not appropriate during the interview. This is because a question could make a candidate uncomfortable. What is more, should the candidate be asked such a question and then receive the job - or not receive the job - the situation could be viewed as a form of discrimination.
質問 229
Which of the following is not involved in the human resources professional's analysis of staffing needs?
- A. Create a list of necessary KSAs that will encourage company growth
- B. Review the economic situation to consider any changes to the company's hiring policy
- C. Review the results of past hiring decisions to increase the potential success of future decisions
- D. Consider various hiring options for any open positions, as well as positions that will be open in the near future
- E. Develop a list of employees who might be ready for promotion
正解: B
解説:
Explanation: While a consideration of the economic situation might be useful, it is not a part of the human resources professional's analysis of staffing needs. The other answer choices - creating a list of necessary KSAs that will encourage company growth, developing a list of employees who might be ready for promotion, considering hiring options for open positions, and reviewing the results of hiring decisions for future hiring - are all part of an analysis of staffing needs.
質問 230
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