更新された2022年11月公式問題CRT-251認定にはCRT-251問題集PDF [Q36-Q58]

更新された2022年11月公式問題CRT-251認定にはCRT-251問題集PDF

2022年最新のに更新された最新CRT-251問題集を掴み取れ！

質問 36
Northern Trail Outfitters' sales representatives have to be certified to sell items in its Professional catalog.
Which two ways should Salesforce be set up to prevent those who are NOT certified from adding these items to opportunities? (Choose two.)

A. Utilize a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.
B. Utilize a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.
C. Utilize a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are NOT certified.
D. Utilize a separate price book for the products requiring certification and only share the price book to users who are certified.

正解: C,D

質問 37
A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners?

A. Add opportunity owners to the Opportunity Team and configure contact sharing.
B. Transfer account ownership from themselves to the opportunity owner.
C. Transfer contact ownership from themselves to the opportunity owner.
D. Add opportunity owners to the Account Team and configure contact sharing.

正解: D

質問 38
Universal Containers has automated the process of creating new account records in Salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal Containers is now seeing performance issues when it makes any changes to account sharing rules.
What can Universal Containers do to address the issue without changing its integration?

A. Ensure that the generic user has the Modify All Data permission.
B. Set the organization-wide defaults for accounts to public read/write.
C. Ensure that the generic user has NOT been assigned to a role.
D. Contact Salesforce support to add an index to the account object.

正解: C

質問 39
The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org. How can the Consultant ensure that Leads are converted into either a business Account or a person Account where appropriate?

A. Ensure the Company field is populated with "Person" to ensure it's converted into a person Account.
B. Ensure that there are separate record types for business Account Leads and person Account Leads.
C. Ensure the Company field is left blank to ensure it is converted into person Account.
D. Ensure the Person Account checkbox on the Lead is checked prior to conversion.

正解: C

質問 40
Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to know which territory has the most closed deals in a month. The territory hierarchy has three branches with child territories, with forecast managers assigned to a few of them. Which two actions can forecast managers perform? Choose 2 answers

A. They can share their forecast with any external user.
B. They can share their forecast with any Salesforce user.
C. They can see all of their territory forecast in a single-page summary view.
D. They can share their summary view with any Salesforce user.

正解: B,C

質問 41
Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage. Which solution should the consultant advise?

A. Change the field level security for the sales representatives to restrict field access based on the sales stage.
B. Modify the profile for sales directors to enable the "Modify All" object permission for the opportunities.
C. Create a workflow rule to enable field access for the sales directors based on sales stage.
D. Create a validation rule to enforce field access based on the sales stage and a custom permission.

正解: D

質問 42
Cloud Kicks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully been converted in the past. How can Cloud Kicks support this requirement?

A. Use Einstein Lead Scoring
B. Use Lead Conversation Reporting.
C. Create a Joined report.
D. Create a lead Rollup Summary Field.

正解: A

質問 43
Universal Containers is analyzing data to identify gaps and wants to know which Accounts with open Opportunities are missing Contacts.
Which feature should a consultant recommend building this report?

A. Cross filter
B. Custom filter
C. Joined report
D. Custom report type

正解: A

質問 44
Cloud Kicks needs to forecast on monthly business that closes and details of open opportunities on a weekly basis. The VP of Sales asks the business analyst to review how the sales funnel is changing month over months. Which two actions should the Consultant take to meet this requirement? Choose 2 answers

A. Create a custom report folder to store the results in.
B. Create a custom object to store the results in
C. Configure a reporting snapshot to run daily.
D. Schedule a custom forecast report to run weekly
E. Configure a report snapshot to run weekly.

正解: B,E

質問 45
Northern Trail Outfitters (NTO) manages opportunity forecasts using the standard forecast categories in Salesforce customizable forecasting. Each sales stage is aligned with a forecast category. When reviewing the forecast, NTO wants the roll-up of just the opportunities that are in pipeline, best case, and commit. What number in the forecast would provide NTO with the appropriate information?

A. Pipeline + Closed/Won
B. Pipeline
C. Pipeline + Commit
D. Pipeline + Best Case

正解: D

質問 46
Which two solutions should a consultant recommend if a sales process requires opportunities to have associated product line items before moving the opportunity to the negotiation stage? Choose 2 answers.

A. Configure a validation rule that types the Has Line Item and Stage fields for the correct condition.
B. Define a workflow rule that automatically defaults to a pricebook and product line item when selecting the negotiation stage.
C. Ensure that all sales representatives have access to at least one pricebook when creating product lines.
D. Configure the opportunity record types to enforce product line item entry before selecting the negotiation stage.

正解: B,C

質問 47
Cloud Kicks' VP of Technology wants to start using Salesforce for all of the sales teams automation. 70 million records were all migrated from a legacy database to the data warehouse that will be synced with Sales force. Cloud Kicks wants to be able to search and cross-reference records with the original source database. What should a Consultant recommend to meet this requirement?

A. Use a custom field named External ID and map this to the current record ID value.
B. Use a custom External ID field and map this to the original record ID value
C. Use the standard External ID field and map this to the original record ID value.
D. Use the standard External ID field and map this to the current record ID value.

正解: B

質問 48
Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain. How should the Consultant meet this requirement?

A. Create a report to display all related Contacts
B. Enable the View All Child Contacts feature
C. Navigate to the default Contact Hierarchy Lightning Component on the parent Account.
D. Navigate to the Account hierarchy page to view all related Contacts

正解: A

質問 49
Cloud Kicks wants to default Opportunity name to naming convention. Which solution the Consultant recommend?

A. Create a Workflow Rule on the Opportunity Object and evaluate the rule when the record is created and every time the record is edited.
B. Create a Validation Rule to require users to follow the defined naming convention
C. Create a Validation Rule on the Opportunity Object and evaluate the rule when the record is created.
D. Create a Workflow Rule on the Opportunity Object with Time Dependent Actions, and evaluate the rule when the record is created and every time the record is edited.

正解: A

質問 50
Northern Trail Outfitters' Board of Directors thinks that sales user adoption should be calculated by the number of daily logins. Which two measures of sales user adoption should be considered when implementing Sales Cloud? Choose 2 answers

A. Number of neglected opportunities over time by role
B. Number of reports exported to Excel for analysis
C. Organizational chart with titles
D. Completeness of records entered into the new system
E. Overall effectiveness of mass email campaigns

正解: A,D

質問 51
Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.
Which two strategies should a consultant recommend?
Choose 2 answers

A. Deploy after the Salesforce Release.
B. Test new configurations in a preview sandbox

正解: A,B

質問 52
Cloud Kicks uses .pdf documents in Sales Cloud to help the sales team learn about new products. Which feature should a consultant recommend to store these documents?

A. Salesforce Knowledge
B. Document lists
C. Files sync
D. Salesforce Files

正解: D

質問 53
Northern Trail Outfitters (NTO) supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle. Which solution should a consultant recommend to meet these business requirements?

A. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout
B. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
C. Create different record types and sales processes for each line of business, and assign different page layouts to each record type.
D. Create different record types and sales processes for each line of business and assign different stages to each page layout.

正解: C

質問 54
Northern Trail Outfitters (NTO) has automated the process of creating new account records in salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. NTO is now seeing performance issues when it makes any changes to account sharing rules. What can NTO do to address the issue without changing its integration?

A. Contact salesforce support to add an index to the account object.
B. Ensure that the generic user has the Modify All Data permission.
C. Set the organization wide defaults for accounts to public read/write.
D. Ensure that the generic user has not been assigned a role.

正解: D

質問 55
Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?

A. Create a trigger to set the product manager as owner for opportunities on the new product.
B. Create a trigger to add the product management team to the sales team of relevant opportunities.
C. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
D. Create a new product and add it to the price book with the product manager as an owner.

正解: C

解説:
Explanation/Reference:

質問 56
Cloud Kicks acquired a shoe distribution partner. The Marketing and Sales Directors want to migrate the existing sales and marketing data into Cloud Kicks' Salesforce instance. Which three aspects should the Consultant consider before proceeding with the data migration? Choose 3 answers

A. Criteria to apply to records that should be archived before migration
B. Classic feature that have been improved by Lightning Experience
C. Total number of records being imported compared to the Salesforce edition
D. Number of marketing campaign licenses required for the migration
E. Volume of customer, partner, and prospect data from existing system

正解: A,C,E

質問 57
Cloud Kiks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully has been converted in the past.
How Cloud Kicks support this requirement?

A. Use Lead Conversion Reporting.
B. Create a joined report.
C. Create a Lead Rollup Summary Field.
D. Use Einstein Lead Scoring.

正解: D

質問 58
......

Salesforce CRT-251 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Explain The Use Cases And Considerations For Data Migration In Sales Cloud Given A Scenario, Analyze The Implications And Design Considerations Of Large Data And Transaction Volumes
トピック 2	Explain The Best Practices For Managing Lead Data Quality Identify Use Cases And Design Considerations For Social Accounts And Contacts
トピック 3	Given A Scenario, Analyze Customer Requirements To Determine An Appropriate Solution Design Considering Capabilities, Limitations, And Design Trade-Offs
トピック 4	Given A Scenario, Identify An Appropriate Approach When Designing The Lead Conversion Process Describe The Implementation Considerations When Designing A Sales Process
トピック 5	Explain How Marketing Capabilities Support The Sales Process Given A Scenario, Recommend Appropriate Methods For Lead Scoring And Criteria For Lead Qualification
トピック 6	Given A Scenario, Identify The Appropriate Mobile Solution To Improve Sales Productivity Explain The Use Cases And Best Practices For Using Content Vs. Salesforce Files In The Sales Process
トピック 7	Describe The Relationships Between Opportunities To Assets, Product Line Items And Schedules, Price Books, Quotes, Contracts, Campaigns, Etc
トピック 8	Given A Set Of Requirements, Design An End-To-End Sales Process From Lead To Opportunity To Quote To Close To Order
トピック 9	Given A Set Of Requirements, Determine The Appropriate Forecasting Solution Describe The Impact Of Multi-Currency On Opportunities
トピック 10	Describe The Appropriate Uses Cases For Account And Opportunity Teams And The Effect On Sales Roles, Visibility, Access, And Reporting
トピック 11	Explain How The Ownership Of Account And Contact Records Drive Visibility Of Related Sales Information Such As Opportunities, Activities, Etc
トピック 12	Given A Scenario, Determine When It Is Appropriate To Include Custom Application Development Or A Third-Party Application
トピック 13	Explain The Methods For Populating And Maintaining Account And Contact Data Using Data Enrichment Tools Given A Set Of Requirements, Determine How To Support Different Sales Process Scenarios
トピック 14	Given A Scenario, Determine The Relationships Between Sales Stages, Forecast And Pipeline
トピック 15	Explain The Capabilities, Use Cases And Design Considerations Of Salesforce Mobile Applications Pertinent To The Sales Process