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質問 # 39
Supply chains and supply chain processes exist in which of the following organizations?
I. for-profit organizations
II. non-profit organizations
III.
charitable organizations
- A. I, II and III
- B. I and II
- C. I and III
- D. I
- E. II
正解：A
質問 # 40
A master scheduler receives a new order with a due date inside the demand time fence (DTF). The best response is to:
- A. reject the order and inform sales.
- B. accept the order but change the due date.
- C. identify the impact on current orders and escalate.
- D. accept the order and schedule.
正解：C
質問 # 41
All of the following are benefits to businesses of instituting C-TPAT security guidelines
EXCEPT:
- A. eligibility for account-based processes
- B. emphasis on self-policing rather than customs verification
- C. use of C-TPAT certified providers required
- D. an assigned customs account manager
- E. fewer inspections for reduced border time
正解：C
質問 # 42
Implementing a balanced scorecard for a supply chain typically would include which of the following actions?
- A. Calculating partner performance
- B. Responding to resistance
- C. Aligning partner performance based on channel-master requirements
- D. Communicating the strategic purpose to partner organizations
正解：D
解説：
Section: Mixed questions
Explanation/Reference: https://opentextbc.ca/principlesofaccountingv2openstax/chapter/describe-the-balanced-scorecard- and-explain-how-it-is-used/
質問 # 43
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
- A. assembled.
- B. distributed.
- C. returned.
- D. stored.
正解：B
質問 # 44
A company has been delivering a global product that no longer appears profitable. Senior management's best response is to:
- A. provide additional incentives to the sales force.
- B. analyze product profitability by market segment.
- C. increase promotional activity across all markets.
- D. discontinue the product based on eroding profitability.
正解：B
解説：
Section: Fundamentals of Supply Chain Management
質問 # 45
What approach involves the collection and analysis of information designed for sales andmarketing decision support to understand and serve existing and potential customer needs?
- A. 4Ps
- B. Lean Six Sigma
- C. Customer Relationship Management
- D. Customer Service Management
正解：C
質問 # 46
All of the following are basic flows within supply chains EXCEPT:
- A. flow of physical materials and services
- B. reverse flow of products
- C. flow of cash upstream toward raw material
- D. vertical flow of knowledge between product development partners
- E. flow of information back and forth along the chain
正解：D
質問 # 47
Which of the following processes is a feature of supply chain event management (SCEM) software?
- A. Scheduling events to enable vendors and customers to conduct business efficiently
- B. Posting transactions within a supply chain
- C. Triggering business rules when exceptional events occur in a supply chain
- D. Minimizing the total inventory level in a supply chain
正解：C
解説：
Section: Mixed questions
質問 # 48
Which of the following warehousing tools enables wireless scanning of products?
- A. Local area network
- B. Radio frequency devices
- C. Magnetic stripes
- D. Universal product codes
正解：B
解説：
Section: Supply Chain Strategy, Design, and Compliance
質問 # 49
Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
- A. Net asset turnover
- B. Value-added productivity per employee
- C. Upside flexibility
- D. Production equipment productivity
正解：A
解説：
Section: Fundamentals of Supply Chain Management
Explanation
質問 # 50
What is the primary benefit of using modular rather than integral designs?
- A. Greater responsiveness in marketing and production
- B. Increased product performance
- C. Lower cost of manufacturing
- D. Reduced complexity of bills of material
正解：A
解説：
Section: Supply Chain Strategy, Design, and Compliance
質問 # 51
Sustainable business practices are those capable of meeting the:
- A. environmental protection requirements of the future.
- B. requirements of producing products with minimum resources.
- C. needs of the present while considering the needs of the future.
- D. environmental protection requirements of today.
正解：A
質問 # 52
In the Supply Chain Operations Reference-model (SCOR@), the cash-to-cash cycle time for a manufacturing company is the number of days between which two of the following situations?
- A. Paying for raw materials and sending an invoice to the customer
- B. Shipping the product from the warehouse and receiving it at the customer's location
- C. Paying for raw materials and getting paid for the product
- D. Billing the customer and getting paid for the product
正解：C
質問 # 53
A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:
- A. refurbishing.
- B. recovery.
- C. remanufacturing.
- D. reuse.
正解：B
解説：
Section: Supply Chain Strategy, Design, and Compliance
質問 # 54
A company has designed its supply chain so that financial losses in one part of the supply chain will be offset by gains in another part. The company is employing which of the following strategies to address global risk?
- A. Product shifting
- B. Hedging
- C. Flexibility
- D. Speculation
正解：B
質問 # 55
Which of the following intrinsic product qualities concern the "form" of the product?
I. bulk vs. packaged
II. hazardousness
III.
state (solid, liquid, gas)
- A. III
- B. I and II
- C. I and III
- D. I
- E. II
正解：C
質問 # 56
All of the following are parts of the physical distribution activities, EXCEPT:
- A. outbound logistics
- B. marketing and sales
- C. customer service
- D. inbound logistics
正解：D
質問 # 57
Which of the following statements best identifies the value of using a supplier rating system?
- A. It allows customers to post chargebacks to suppliers.
- B. It provides an objective means for a company to determine outstanding suppliers.
- C. It ensures that all suppliers are using the same quality standards to manufacture products.
- D. It offers a company an effective way to control suppliers' delivery processes.
正解：B
質問 # 58
The best way to manage a business relationship is to measure performance to:
- A. cost of ownership metrics.
- B. on-time delivery.
- C. agreed-upon metrics.
- D. quality targets.
正解：C
質問 # 59
What is the impact on customer service level (CSL) of increasing safety stock?
- A. CSL increases
- B. CSL remains constant
- C. no relationship exists between CSL and safety stock
- D. CSL decreases
正解：A
質問 # 60
A company is pursuing price as a competitive advantage. Which of the following operational performance indicators would the company most likely want to improve?
- A. Responsiveness
- B. Efficiency
- C. Sustainability
- D. Relevancy
正解：A
解説：
Section: Mixed questions
質問 # 61
Under what condition does the costs associated with the market mediation function occur?
- A. when supply is greater than demand
- B. when supply equals demand
- C. when supply does not equal to demand
- D. when supply is less than demand
正解：C
質問 # 62
A work center's demonstrated capacity for the last week was 160 standard hours. Its demonstrated capacity for the last 6 weeks was 140 standard hours. Which of the following numbers would be best to use to determine the appropriate future load for the work center?
- A. 140 standard hours, because it is based on a greater number of periods.
- B. 160 standard hours, because it reflects what happened most recently.
- C. 160 standard hours, because it reflects what the work center has proven it can do.
- D. 150 standard hours, because it is the average of the last two periods.
正解：A
質問 # 63
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